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What Is A Chief Experience Officer, And Why Should You Hire One Featured Image
7 min read·65 views

What Is A Chief Experience Officer And Why Should You Hire One?

In today’s world, customer service is just as important to a business’s success as traditional marketing is—if not more so....
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Customer Experience Management Software Featured Image
10 min read·23 views

Types Of Customer Experience Management Software

Managing the customer experience, defined by Market Business News as “the way customers feel or perceive the whole series of...
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Customer Journey Analytics Featured Image
7 min read·124 views

Easy-to-Follow Guide To Customer Journey Analytics

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21 min read·1500 views

The 10 Best Net Promoter Score Software & NPS Survey Tools

NPS survey software is a means by which you can calculate customer satisfaction with your product or service. For software...
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12 min read·25 views

10 Best Customer Journey Mapping Tools In 2022

This article will help you quickly compare and evaluate the best customer journey mapping tools and other experience mappings, customer...
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cx team members working on different elements of cx for customer service philosophy
12 min read·12441 views

11 Examples Of Great Customer Service Philosophy From Top Companies

customers on a book for customer experience books
9 min read·4491 views

12 Best Books On Customer Experience Management

Fact: Having the best products on the market won’t matter if you treat your customers like they are disposable. Customer...
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A Digital Experience Manager sitting next a computer monitor and mobile phone
6 min read·6184 views

Digital Experience Manager Roles, Responsibilities, & Salary

Digital experience manager is a newer role in the world of online customer care, in comparison to other longer established...
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illustration of an eye connected to a tablet, smart watch, phone, and browser Digital Experience Monitoring
7 min read·268 views

What Is Digital Experience Monitoring?

illustration of a customer experience survey report with smiley faces and chat bubbles around it
5 min read·347 views

6 Tips For A Brilliant Customer Experience Survey Report

The better your customer experience surveys are, the more customer data you’ll get for your company to use. You’ll also...
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6 min read·177 views

How To Optimize User Engagement On Your Mobile App

What can you do to optimize user engagement in your mobile app? We have some suggestions: Understand User Needs Without...
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3 min read·2808 views

What Happened To Appsee.com?

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9 min read·16683 views

15 Statistics You Should Know About A Career In UX Design

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