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The CX Lead – A community building better experiences

Build A Better Experience

We’re on a mission to build better customer experiences.

We’re a CX community creating and designing people-first services and experiences.

Your place to find tips, tricks, how-to guides, and tools to develop your CX strategy and team.


Proven Ways to Improve Customer Onboarding

Learn how to create an onboarding experience that leads to improved long-term customer engagement.

Get the latest from the brightest minds in CX, UX, and design thinking.

Best Tools For Customer Experience