21 Best Enterprise CRM Software of 2025

CRM Creatio is designed to help businesses manage their customer relationships and workflows. Its feature set helps you keep track of your customers, manage your sales, and automate some of your business processes.

The software's powerful no-code platform allows businesses to automate their marketing, sales, and support processes. With its intuitive drag-and-drop interface, users can design and automate complex workflows, reducing manual effort. These automated workflows can be used for communication flows, sales pipeline, and automating customer support.

The system offers users 360-degree customer profiles, giving you an overview of contact information, purchase history, past communications, and internal notes. You can segment users to send personalized messages and follow-ups with the email marketing tools. And of course, reporting is available to track the performance of all your initiatives.

Integrations include over 300 other tools in the Creatio marketplace. These include popular services like OneDrive, WordPress, FedEx, Process First, Make It TSI, Agovo, Amdocs, Evoqia, Meritus, Onmiline, Technology Advisors, Softline, ITS, Navicon, and Orange Process.

Pricing starts at $30 per user per month, and a free 14-day trial is available.

QuickBase provides a no-code platform that enables enterprises to develop their own CRM solutions tailored to their specific needs. It allows for the centralization of customer data, integration with existing systems, and the creation of comprehensive reports, which can help businesses manage customer relationships more effectively. The platform also supports the development of responsive, customizable dashboards and facilitates the configuration of sales management CRMs without the need for coding or IT assistance.

QuickBase additionally offers a professional community, product updates, and learning resources to support businesses in managing their CRM efforts productively. The platform's overall capabilities include no-code app development, automated workflows, and real-time visibility into customer profiles, aiming to empower teams and improve customer experiences.

QuickBase integrates with several third-party applications, including Google Drive, JIRA, Asana, OneDrive, Slack, Trello, and MailChimp.

HubSpot CRM is an all-in-one solution that's suitable for businesses of all sizes, including enterprise and large companies. The software helps you to unify your sales, marketing, and support efforts, and supports cross-team collaboration. Marketing can hand off high-quality leads to sales, and sales can loop in support without missing a beat.

For customer service and support, HubSpot CRM offers ticketing systems, live chat, and customer feedback tools. This ensures you can promptly address issues and gather valuable insights to improve service. The customer success functionality helps you track customer health scores and automate follow-ups, enhancing retention and satisfaction.

The unified CRM helps create a cohesive customer journey, ensuring that each touchpoint is informed by the latest customer data and interactions. This leads to more personalized and effective customer engagements, driving loyalty and growth for your enterprise. Standout features include advanced customization, predictive lead scoring, and in-depth analytics. These tools help your team identify the most promising leads and tailor interactions to meet specific customer needs.

Integrations include Gmail, Outlook, Google Calendar, Office 365, and Slack. A paid Zapier subscription unlocks additional integrations.

Paid plans start from $20 per month, and both a 14-day free trial and a freemium plan are available.

Zoho CRM can enhance your business’s sales with efficient performance tracking, account management, and multi-channel customer support. Its range of features goes above and beyond more traditional platforms. It does this by providing API support, no-code solutions, and a third-party marketplace. The support team at Zoho CRM can also help you migrate your data to their platform to ensure an efficient transition from your current system.

The sales force automation capabilities in Zoho CRM can empower your business to automate marketing and sales operations. The contextual AI insights in the platform help your sales team make an excellent pitch every time. It can also help your team manage your customer’s journey from start to finish.

Zoho CRM integrates with other apps and services you might use daily, such as Mailchimp, Facebook Ads, Slack, and Quickbooks.

Zoho CRM’s enterprise subscription costs from $50/user/month when billed monthly and $40/user/month when billed annually.

MRPeasy is a robust cloud-based platform designed to cater to manufacturers. While primarily known for its resource and production planning capabilities, the platform's CRM features are tailored to integrate seamlessly with sales and production, providing a holistic view of the customer lifecycle and enhancing customer engagement and satisfaction. 

The software offers features that facilitate detailed customer data management, sales pipeline monitoring, and after-sales service tracking. MRPeasy allows you to maintain comprehensive customer profiles, track interactions, and manage sales orders, all within a unified system. This centralized approach not only aids the sales process but also provides invaluable insights into your production process so you can provide customers with accurate updates, especially if you encounter unexpected delays or changes.

MRPeasy integrates with Amazon, BigCommerce, Crossfire, Dropbox, Google Drive, OneDrive, HubSpot, QuickBooks, ShipStation, Salesforce, Shopify, Zapier, and more.

Freshsales is a customer relationship management (CRM) software that leverages artificial intelligence to score contacts, prioritizing high-intent leads for businesses. This AI-powered scoring capability provides valuable insights into customer behavior, making Freshsales a suitable tool for companies aiming to focus on and tailor their customer interactions.

Freshsales CRM offers a comprehensive set of features for managing customer relationships and sales processes. Key functionalities include Contact and Account Management, which centralizes customer interactions and activities, and Deal Management, providing a visual sales pipeline to track deal progress. The CRM also incorporates Email Management with two-way sync and tracking, integrated Telephony for in-CRM calls and logging, and Workflow Automation to automate sales tasks. AI-powered Lead Scoring assists in prioritizing potential customers, while Reports and Analytics deliver customizable insights into sales performance.

Freshsales integrates with Freshdesk for customer support, Freshchat for messaging, Freshservice for IT service management, and Freshmarketer for marketing automation. It also connects with Google Calendar, MailChimp, Segment, Zapier, Office 365, Google Apps, Slack, Facebook, LinkedIn, Jotform, Typeform, Calendly, Email Parser by Zapier, and ClickFunnels Classic to facilitate various business processes.

The starting price for Freshsales CRM is from $15/user/month, billed annually. They have a 21-day free trial.

Salesforce Sales Cloud’s platform supports customer support, marketing, and sales teams in B2B and B2C businesses. You and your teams can use its various capabilities, such as opportunity management, lead management, and visual workflows. The advanced customization and administration features in Salesforce Sales Cloud are helpful if your business has multiple sales departments so that you can deploy these features at scale.

The AI-powered insights in Salesforce Sales Cloud can help you evaluate your business campaign’s effectiveness. Its AI engine is called Einstein, and it offers your business insights from your sales channels by analyzing your previous deals and using this information to predict outcomes. The machine learning technology in the platform uses rules-based lead scoring and comes with unlimited custom applications.

Salesforce Sales Cloud can integrate with many third-party systems and applications that you’re using to connect your data. You can speak with a representative to see what integrations you can use with this platform.

Salesforce Sales Cloud’s paid plans start at $25/user/month, but their enterprise package costs $150/user/month billed annually. They also offer a free trial.

The Thryv platform helps businesses meet all of their customer’s expectations from one application. The platform helps your business get clients, manage your relationship with them, get paid, and get credit. You can use Thryv to gain insights into every customer through its internet cross-referencing capabilities. The platform searches the internet, consolidates data from various online databases and social media profiles, and then links the information to your records.

Thryv provides your business with a truly end-to-end service to help you manage everything. The CRM functionality helps you manage your contacts, engage and nurture leads with scheduled communication, and get insights through data analytics. The appointment scheduling functions and booking management help you have one-on-one appointments, group classes, and large-scale events. Thryve can also help you establish an online presence and lists your business on over 60 trusted sites. You can also manage your online reputation by monitoring your online reviews and ratings and helping you quickly respond to feedback all from the same platform.

Thryv integrates with various applications, such as Zoom, Quickbooks, Mailchimp, Constant Contact, and Typeform.

Thryv offers customized pricing upon request.

Netsuite CRM provides businesses with a comprehensive overview of customers and ensures an excellent flow of information through each stage of the sales lifecycle. The platform caters to various industries, including energy, finance, retail, IT, education, and manufacturing. You and your team can customize apps in Netsuite based on your needs. You can also access its functionalities from any mobile device, such as expense reports, lead management, and quote and order generation.

The features in Netsuite CRM allow your sales team to accurately configure, price, and quote products and services. You can use this data throughout Netsuite’s other software to connect workflows between various departments, automate the transition from sales to delivery, and generate materials and work order bills. You and your team can create in-depth product visualizations and automate sales proposal generation to accelerate and enhance your process.

Netsuite CRM uses specialized tools to help integrate the platform into your cloud and on-premise applications, systems, and data. You can contact their support team to discuss how they can help you.

Netsuite CRM offers customized pricing upon request.

Monday’s CRM platform and sales tool can help your company collect and nurture qualified prospects through your entire sale’s lifecycle. Monday’s intuitive dashboard design allows managers and other stakeholders to adopt the platform quickly and get an overview of the entire sales team’s capacity. You can organize the dashboard using a combination of boards and folders; you can have as many as 50 columns to help manage multiple groups depending on where a lead is in your sales cycle.

Monday’s automation can perform actions after specific triggers from various third-party applications, which makes it easy to automate an endless list of tasks. There are also central client communication tools that can maintain a record of customer interactions, automatically log sent emails, and use personalized email templates. This provides you with the organizational and time saving capabilities many expect from monday’s project management platform.

Monday integrates with over 30 third-party applications, including Slack, Zendesk, Jira, Salesforce, DropBox, and Shopify.

Monday CRM costs from $10/user/month billed annually with a minimum of 3 users per subscription. They offer a 14-day free trial.