De 10 beste programvarene for kundelojalitet i 2026: sammenlignet

Beste programvare for kundelojalitet

1. 

   1

   TapMango

   Best for coffee shops and restaurant loyalty management

   • Free demo available
   • Pricing upon request

   Visit Website

   Customer Rating:4.8/5This rating combines scores from multiple user review sites to reflect overall customer sentiment about the product.

   

   While TapMango is a loyalty software that has been used across over 30 industries, it stands out most for coffee shops, cafes, bakeries, and restaurants. In addition to their rewards management programs, they also offer an online ordering platform that eliminates the need for overpriced third-party ordering services, allowing you to do it all in-house.

   With their platform, businesses enjoy access to a marketing portal, custom mobile app, customer-facing tablets, and branded keytags that can also be used as gift cards. You’ll be able to utilize their tools to create flexible loyalty programs and automated promotional offerings that will bring customers back more frequently, as well as acquire new customers through automated referral systems, review incentives, and image sharing from your in-store tablet.

   In addition to restaurant and food service, TapMango also services the automotive, beauty, clothing, entertainment, gaming, golf, health, and nutrition industries. They offer solutions for businesses that operate exclusively online, as well as those that have local brick-and-mortar stores and franchises nationwide.

   TapMango Standout Features and Integrations

   Features include custom mobile app, customer-facing tablet, text messaging, custom Interface, custom points reward system, automatic customer segmentation, and multiple location management.

   Integrations include Vend, Square, Lightspeed, Clover, MindBody, Shopify, Toast, Yelp, Google My Business, and Open API.

   Pros and Cons

   Pros:

   • Simple check-in system
   • Customers love it
   • Customer retargeting
   • Easy integration

   Cons:

   • Customer support through online tutorials
   • Doesn’t integrate with all POS systems
   Learn more about TapMango:

   • Check out TapMango on their website
2. 

   2

   Zinrelo

   Best for holistic integrations of loyalty management, analytics, and strategy

   • Free demo available
   • Pricing upon request

   Visit Website

   Customer Rating:4.7/5This rating combines scores from multiple user review sites to reflect overall customer sentiment about the product.

   

   Zinrelo is the most unique platform I found while putting together this list. Their goal is to integrate every element of your business into their system in order to ensure that all the moving parts are working well together. It considers customer behavior, along with your needs as a business owner, to create seamless cohesion between loyalty rewards, analytics, branding, and marketing.

   This customer loyalty rewards software utilizes all aspects of customer loyalty to unlock even more potential from shoppers in your sphere. From transactional and social loyalty to emotional and advocacy loyalty, their functionality ensures repeat customers through frequent check-ins, automated promotions, and access to their network of global partners.

   Zinrelo purports to work for businesses large and small across a number of industries, including consumer goods, cosmetics, nutrition, sports, events, apparel, and automotive. They also service B2B vectors and subscription services. Their resources can help you estimate the impact they can have on your business before you sign up.

   Zinrelo Standout Features and Integrations

   Features include a customizable loyalty program, data sciences, receipt scanning, POS integration, and B2B solutions.

   Integrations include Shopify, BigCommerce, Miva, Magento, Klaviyo, Listrak, Zembula, Trustpilot, Oracle Netsuite, and Hubspot.

   Pros and Cons

   Pros:

   • Positive response from customers
   • Easy and intuitive to use
   • Responsive customer service team

   Cons:

   • Setup can be confusing
   Learn more about Zinrelo:

   • Check out Zinrelo on their website
3. 

   3

   Yotpo

   Best for collecting and sharing user-generated content

   • Free plan + free demo available
   • From $15/month

   Visit Website

   Customer Rating:4.4/5This rating combines scores from multiple user review sites to reflect overall customer sentiment about the product.

   

   Yotpo strives to create a unique and engaging experience for your customers through user-generated content that allows them to feel like collaborators and creators. With their input, you can build your brand by leveraging reviews, photos, and more throughout the buyer’s journey. This loyalty platform helps you automatically collect, curate, manage, and respond to user-generated content.

   In addition to managing user content, Yotpo also monitors your eCommerce site, along with SEO rankings and social media channels, to customize your marketing solutions. By reviewing customer needs through these channels, you can create more targeted campaigns for email marketing, social marketing, marketing automation and analytics, marketing resource management, and search and mobile marketing.

   Yotpo is enterprise ready from end to end and can accommodate medium businesses, as well as global brands. It’s fully customizable and allows for easy migration from whatever customer loyalty platform you’re currently on. New features released every month offer even more modular features that grow with your business.

   Yotpo Standout Features and Integrations

   Features include SMS bump, review collection, loyalty rewards, referral program, subscriptions, visual UGC, inspiration gallery, loyalty ROI calculator, SMS managed services, and API integration.

   Integrations include Shopify, Magento, WooCommerce, and BigCommerce.

   Pros and Cons

   Pros:

   • Doesn’t require too much hands-on management
   • Very user friendly interface
   • Responsive customer service team

   Cons:

   • Not enough email template options
   • Installation requires some coding knowledge
   Learn more about Yotpo:

   • Check out Yotpo on their website
   • Read my in-depth review of Yotpo
4. 

   4

   Stamped

   Best for increasing customer reviews on any review platform

   • Free demo available
   • From $23/month

   Visit Website

   Customer Rating:4.7/5This rating combines scores from multiple user review sites to reflect overall customer sentiment about the product.

   

   You want to accelerate the growth of your company, and one of the best ways to do that is through online reviews. Customers have a tendency to trust the experience of others more than any branding and packaging that you could create. Give them the feedback they want to make a decision with a little help from Stamped. In addition to a loyalty platform for eCommerce, you’re also getting a review management software that puts your name out there.

   Stamped helps you build brand credibility through online reviews. It’s built for reliability and scalability to provide customer loyalty and brand-building solutions to businesses of all sizes. You can generate more product reviews and ratings, utilize user-created content, increase your net promoter score, and measure your progress through intensive analytics. All this comes with a loyalty program that you can base on points, VIP status, or referrals.

   Any business that wants to get the word out there about their products and services can benefit from using Stamped. With your name appearing on Yelp, Google, Trust Pilot, and other review sites, customers will come flocking. Reward them with perks and points every time they shop.

   Stamped Standout Features and Integrations

   Features include review collection from multiple channels, custom forms, smart assist, automated rights management for social media, dedicated rewards page, custom widgets, and VIP tiers.

   Integrations include Google, Meta, Rebuy, Gorgias, Attentive, Klaviyo, BigCommerce, Cohley, Gatsby, Drip, Instagram, Magento, and Recharge.

   Pros and Cons

   Pros:

   • Quickly syncs reviews to all your platforms
   • Cheaper than Yotpo
   • Easy to use interface
   • Outstanding customer support

   Cons:

   • Testing functionality requires an order through your production site
   • Frequent updates move tools around
   Learn more about Stamped:

   • Check out Stamped on their website
   • Read my in-depth review of Stamped
5. 

   5

   Fivestars

   Best for helping local businesses thrive

   • Free demo available
   • Pricing upon request

   Visit Website

   Customer Rating:4.4/5This rating combines scores from multiple user review sites to reflect overall customer sentiment about the product.

   

   Local businesses have long struggled to compete with massive conglomerates like Walmart and Target. However, Five Stars has placed a focus on helping these smaller competitors thrive with a powerful marketing program that allows you to create a unique rewards program, build and manage a customer database, and automate customer connections.

   Everything they do ensures you play up your local connections and grow your community awareness to maximize customer attraction and loyalty. With their customer loyalty software and marketing solutions, you can double return visits, increase profits, and incentivize customers to do marketing work for you.

   If you want to optimize each customer’s journey and get more people into your store, Five Stars delivers seamless integrations for many essential aspects of your local business. This customer loyalty software specializes in apparel, retail, food service, and spa/salon industries.

   Five Stars Standout Features and Integrations

   Features include customer acquisition, payment processing, customizable loyalty programs, promotional tools, and automated marketing.

   Integrations include Birdeye, Enplug DisplayOS, GuestRez, AutoPilot, AltaMetrics, Spectrio, Harbortouch POS, Social Media, and Any Connector for other integrations.

   Pros and Cons

   Pros:

   • Allows customers to find you
   • Scalable
   • Customers like the system
   • Easy to use

   Cons:

   • Installation kit is expensive
   • Doesn’t notify customers when loyalty points may expire
   Learn more about Fivestars:

   • Check out Fivestars on their website
6. 

   6

   Snoball

   Best for building brand loyalty with automated word-of-mouth marketing

   • Free plan available
   • From $494/month

   Visit Website

   Customer Rating:4.6/5This rating combines scores from multiple user review sites to reflect overall customer sentiment about the product.

   

   Snoball is a word-of-mouth marketing platform designed to automate the generation of referrals, the creation of marketing assets, and the collection of reviews from satisfied customers. It distinguishes itself by offering a comprehensive solution that integrates with CRM systems, enabling businesses to tap into customer advocacy and build a marketing funnel rooted in trust.

   As a customer loyalty software, Snoball makes it easy for customers to share their positive experiences. Through strategic incentives, customers are encouraged to refer others or leave reviews, allowing them to feel more connected to the brand.

   Additionally, Snoball's video testimonial feature allows customers to engage on a deeper level. In turn, those who watch these same videos are more likely to develop a strong emotional connection. Overall, Snoball's suite of features works to nurture customer loyalty by enhancing engagement, personalization, and trust, all of which are fundamental to creating a loyal customer base. 

   Snoball Standout Features and Integrations

   Features include automated referrals, analytics and reporting, marketing asset creation, marketing funnel progression, a centralized dashboard, and more.

   Integrations include Salesforce, HubSpot, Zoho CRM, Oracle, Adobe, and more.

   Pros and Cons

   Pros:

   • Robust analytics and reporting
   • Video testimonial options
   • Automated referral collection

   Cons:

   • Limited customization options for certain features
   • May be pricey for small businesses
   Learn more about Snoball:

   • Check out Snoball on their website
7. 

   7

   Abenity

   Best for customer/member savings & engagement

   • Free trial + free demo
   • $450/month

   Visit Website

   Customer Rating:4.1/5This rating combines scores from multiple user review sites to reflect overall customer sentiment about the product.

   

   Abenity is a membership-based perks and discount program that provides organizations with a platform to offer a variety of exclusive deals and savings to their employees, members, or customers. The platform is designed to support organizations in their efforts to improve employee benefits, enhance member value, and increase customer engagement by providing a tangible, value-added service.

   Abenity helps organizations enhance their customer loyalty and retention by offering a selection of local and national discounts, private offers, and corporate rates from well-known brands, aiming to support employers in their efforts to attract, engage, and retain their workforce. This includes a variety of savings opportunities from thousands of vendors, covering products and services such as movie tickets, car rentals, and hotels. Abenity additionally allows for full customization of the program's branding and content, enabling organizations to tailor the experience to their brand identity. 

   Moreover, the service includes a managed approach, handling merchant management, enrollment, and technology development, which can alleviate administrative burdens for organizations. Additionally, Abenity is recognized for its focus on local offers and location-aware technology, which facilitates easy access to corporate discounts for employees in their communities, with the goal of increasing their spendable income and reducing financial stress.

   Abenity Standout Features and Integrations

   Features include engagement and communications tools, analytics and reporting tools, tools for importing member data and managing member registration, an administrative portal for managing the perks program, private discounts, and a mobile app.

   Integrations include Salesforce, Workday, Microsoft Azure, ArcGIS, and Google Maps.

   Pros and Cons

   Pros:

   • Includes access to in-network caregivers
   • Provides support for working parents
   • Includes resource groups for employees
   • Offers complimentary events and family activities

   Cons:

   • Limited flexibility in care options
   • Limited availability outside of North America
   Learn more about Abenity:

   • Check out Abenity on their website
8. 

   8

   Talon.One

   Best for coupon creation and referral programs

   • Free demo available
   • Pricing upon request

   Visit Website

   

   Talon.One is primarily a sales promotion tool that utilizes custom coupon creation and referral marketing to amp up your profits. Using this omnichannel platform, you can track customer loyalty activity, create gift cards and promotions, track new customers, and manage memberships, as well as running marketing campaigns.

   Talon.One focuses on incentivizing your rewards customers even further with ways they can earn rewards other than shopping. From downloading custom coupons to referring friends, you can use this platform to enhance their experience in and out of your store. This customer loyalty software also offers geofencing promotions that target specific locations for local businesses.

   So who needs this loyalty management platform? Talon.One offers solutions for developers, product managers, and marketers for customizable, scalable control. They provide a personalized experience for your business so you can enhance customer relationships. This tool is ideal for retail, travel, eCommerce, and telecommunication industries.

   Talon.One Standout Features and Integrations

   Features include coupon creation, geofencing, customer wallets, enterprise grade security, gift card creation, and referral software.

   Integrations include Ayden, SimpleTexting, Personify XP, Amplitude, CleverTap, Braze, Deity, Hubspot, Salesforce, and Stripe.

   Pros and Cons

   Pros:

   • Responsive customer support team
   • Massive range of promotional options
   • Simple user interface
   • Quickly migrate existing campaigns

   Cons:

   • Heavy on pseudo coding and algorithms
   • Higher end product for premium pricing
   Learn more about Talon.One:

   • Check out Talon.One on their website
9. 

   9

   White Label Loyalty

   Best for focusing on customers instead of tech

   • Free demo available
   • Pricing upon request

   Visit Website

   

   White Label Loyalty is a customer support software that places API integrations above all else to allow business owners to manage every element of their day without transitioning between platforms. You have access to everything all in one place, including customer loyalty data, rewards management, and analytics. With this system, you can integrate CRMs, ePOS systems, ERPs, and more. 

   Such a modular approach is completely scalable to fit your needs at any moment and allows you to focus on managing your business from a bespoke console that only contains the features you need. By cutting down on extras you don’t use, they streamline your experience as well as your customers’.

   This platform is ideal for nearly anyone because of its pick-and-choose style. Their use cases apply to everything from B2B loyalty management to brand activation campaigns across a number of industries, including hospitality, media, retail, technology, and healthcare.

   White Label Loyalty Standout Features and Integrations

   Features include receipt scanning, card linking, ePOS integration, loyalty apps, SDK, marketing, analytics, AI, and referrals.

   Integrations include Hubspot, Zoho, Salesforce, MailChimp, Braze, Shopify, Magento, BigCommerce, Yelp, Trip Advisor, Social Media.

   Pros and Cons

   Pros:

   • Smooth implementation and integration
   • Completely customizable
   • World-class customer service team

   Cons:

   • AI learning can be improved
   • Backend can be confusing for non-developers
   Learn more about White Label Loyalty:

   • Check out White Label Loyalty on their website
10. 

    10

    Kangaroo

    Best for insights & data that help you find opportunities to grow

    • 30-day free trial
    • From $59/month

    Visit Website

    

    Whether you’re part of a small business or a massive restaurant chain, Kangaroo offers solutions for nearly every industry and vertical. They offer tools that help you acquire new customers, retain them, engage with them, market to your base, and gather data to help you expand.

    The data is the truly cool thing about Kangaroo. Loyalty insights and customer reporting ensure you have the real-time access you need to optimize your customer loyalty program, maximize customer retention and engagement, and accelerate ROI. You can customize your reporting dashboard for any device and segment customer information to see relevant insights.

    Leverage your best customers to gain new ones with Kangaroo’s one-click referral marketing, social media referrals, and dynamic rewards structure. You can set up your program and loyalty platform in less than a minute!

    Kangaroo Standout Features and Integrations

    Features may include tier rewards, geo-targeting, partner rewards, custom branded apps, email marketing, SMS / MMS text marketing, marketing automation, white glove customer support, eCommerce license, CX kiosk, and survey module, depending on your tier.

    Integrations include API Access, Shopify, Magento, BigCommerce, Woo, Lightspeed, MailChimp, Constant Contact, and Klaviyo.

    Pros and Cons

    Pros:

    • Provides a seamless customer experience
    • Fully integrated with most point of sale systems
    • Customer onboarding is quick
    • Easy to use and set up

    Cons:

    • Still expanding to add more tools
    • Admin site can ban be difficult to navigate
    Learn more about Kangaroo:

    • Check out Kangaroo on their website