10 min read·30 views
Sentiment analysis is a process in which software mimics the human ability to assign an emotional value (positive, negative, or... Read More
JoinedMay 14, 2019
Articles25
Ben Aston is an online media entrepreneur and founder of Black + White Zebra, an indie media company on a mission to help people and organizations succeed. Ben applies his expertise in design and strategy to enable businesses to deliver innovative products and services that delight customers. Ben is passionate about understanding customer needs through design research, identifying opportunities based on those insights, and empowering designers and technologists to create solutions. He is driven to develop and uncover new opportunities for clients, establishing strong connections with their customers through product solutions that create lasting value.
20 min read·309 views
Would you agree to fly in a brand-new plane that has never been tested? For many of us, the answer... Read More
9 min read·89 views
18 min read·19 views
This article explores the emerging field of Digital Experience and lists the best digital experience platforms (DXP) that digital experience... Read More
17 min read·36 views
This article will help you quickly compare and evaluate the best sentiment analysis tools and other tools that help you... Read More
14 min read·2071 views
13 min read·1079 views
For software companies (SaaS or otherwise), net promoter score software offers a quick, efficient way to gauge whether or not... Read More
9 min read·75 views
Do you need survey software? I bet there isn’t a company in existence that wouldn’t benefit from compiling their own... Read More
10 min read·1182 views
6 min read·1831 views
Digital experience manager is a newer role in the world of online customer care, in comparison to other longer established... Read More
7 min read·154 views
The digital transformation of the business world is occurring rapidly and highlighting the need to focus on the digital experience... Read More
4 min read·143 views
