9 min read·215 views
The rise of the Internet and social media has shifted the balance of power away from producers and towards consumers.... Read More
JoinedMay 14, 2019
Articles12
5 min read·4 views
No matter what business you are in, understanding, and working with customer satisfaction metrics is imperative if you want to... Read More
5 min read·6 views
6 min read·40 views
In a time when many of us are working from home and cannot join any in-person events or UX meetups,... Read More
6 min read·67 views
When you are involved with user experience, reading UX articles helps keep you in the loop in regard to product... Read More
5 min read·19 views
6 min read·89 views
Here are some of the top customer experience quotes from people who live and breathe customer service. Why? Because customer... Read More
7 min read·18 views
Here are some great UX blogs, design thinking, and CX thought leaders to learn from if you are looking to... Read More
7 min read·8 views
6 min read·167 views
UX, CX, and design thinking books pull from a variety of disciplines—psychology, art, design, sociology, tech—and are applicable for experience... Read More
17 min read·19 views
This article explores the emerging field of Digital Experience and lists the best digital experience platforms (DXP) that digital experience... Read More
15 min read·36 views
