10 min read·5 views
For software companies (SaaS or otherwise), net promoter score software offers a quick, efficient way to gauge whether or not... Read More
JoinedMay 14, 2019
Articles16
Ben Aston is an online media entrepreneur and founder of Black + White Zebra, an indie media company on a mission to help people and organizations succeed.Ben applies his expertise in design and strategy to enable businesses to deliver innovative products and services that delight customers. Ben is passionate about understanding customer needs through design research, identifying opportunities based on those insights, and empowering designers and technologists to create solutions. He is driven to develop and uncover new opportunities for clients, establishing strong connections with their customers through product solutions that create lasting value.
7 min read·13 views
Do you need survey software? I bet there isn’t a company in existence that wouldn’t benefit from compiling their own... Read More
10 min read·145 views
11 min read·14 views
A core values list is central to outlining a workplace culture that everyone, including employees and customers, is on board... Read More
9 min read·1144 views
If you’re considering a career in UX design, we have gathered 15 statistics you’ll want to know. The rise of... Read More
8 min read·4 views
5 min read·6 views
The best way to keep improving and to stay on top of customer satisfaction is to constantly gather customer feedback.... Read More
6 min read·42 views
In a time when many of us are working from home and cannot join any in-person events or UX meetups,... Read More
6 min read·67 views
5 min read·19 views
A positive customer experience is important to any business but as we move into a world where more and more... Read More
6 min read·93 views
Here are some of the top customer experience quotes from people who live and breathe customer service. Why? Because customer... Read More
7 min read·23 views
