Build A Better Experience
We’re on a mission to build better experiences.
We're a CX community creating and designing people first, services and experiences.
Here’s your place to find tips, tricks, how-to guides, and tools to develop your CX strategy and team.
7 min read·112 views
It’s safe to say 2020 was a year like no other. As we move into the recovery phase of the pandemic, it’s worth stepping back and looking at what impact this period of turbulence has had... Read More
5 min read·88 views
Customer journey optimization is the process of mapping and connecting customer interactions... Read More
7 min read·102 views
It’s a cliché but knowledge is power and that’s certainly the case... Read More
14 min read·11 views
Microsoft reports that 90% of customers base whether or not they do... Read More
14 min read·634 views
Today’s customers are more demanding because they can access and share information... Read More
13 min read·163 views
As your business grows, ticket management can become a daunting task for... Read More
