Hot & CX-y Jobs: June 2023
The weather is heating up—and so is the CX job market!
The CX Lead – A community building better experiences
Build A Better Experience
We’re on a mission to build better customer experiences.
We’re a CX community creating and designing people-first services and experiences.
Your place to find tips, tricks, how-to guides, and tools to develop your CX strategy and team.
Featured Articles
5 Best Service Blueprint Templates (And Why They Rock)
Dial in your service process in a fraction of the time.
Reduce Customer Churn Now: 13 Practical Ways To Move The Needle
Learn from the brands that have done the work and reaped the rewards.
Predicting Customer Churn: How to Build a Game-Changing Churn Prediction Model
What if you couldn’t just peer into the future, but actually change it?
Customer Churn Analysis: 3 SaaS Leaders Share How Data Saved Their Customers
Here’s how real companies were able to reduce their churn by up to 78%.
Proven Ways to Improve Customer Onboarding
Learn how to create an onboarding experience that leads to improved long-term customer engagement.