Build A Better Experience
We’re on a mission to build better experiences.
We're a CX community creating and designing people first, services and experiences.
Here’s your place to find tips, tricks, how-to guides, and tools to develop your CX strategy and team.
9 min read·6 views
There’s a new byword in the business world, and that’s customer experience or CX. Now, more than ever before, businesses worldwide are working on delivering the best possible customer experience for their customers. Did you know,...
8 min read
Joseph Weizenbaum invented the first chatbot in 1966, but it took over...
9 min read·11 views
Managing the customer experience, defined by Market Business News as “the way...
7 min read·14 views
Maybe you’ve heard the term “customer journey analytics” before and aren’t exactly...
9 min read·6 views
The advancement of technologies like machine learning and natural language processing has...
9 min read·89 views
Online design thinking tools can come in handy—they help you organize your...
19 min read·73 views
This is the ultimate list of the best customer intelligence platforms in...
17 min read·93 views
Looking for a customer service solution that’s suitable for your business can...
