Build A Better Experience
We’re on a mission to build better experiences.
We're a CX community creating and designing people first, services and experiences.
Here’s your place to find tips, tricks, how-to guides, and tools to develop your CX strategy and team.
10 min read·9 views
How long does it take for a customer who contacts you through social media or your contact center, or calls your company to be connected to a human agent? If it takes more than 20 seconds,... Read More
6 min read·87 views
Digital experience manager is a newer role in the world of online... Read More
7 min read·46 views
The digital transformation of the business world is occurring rapidly and highlighting... Read More
11 min read·25 views
This article will help you quickly compare and evaluate the best customer... Read More
14 min read
Do you believe that your customers are satisfied with the experience they... Read More
10 min read·20 views
For software companies (SaaS or otherwise), net promoter score software offers a... Read More
