How To Create Lifelike Customer Personas And Revive Your CX Strategy
If your goal is to delight your customers, shouldn’t you know who you’re talking to?
The CX Lead – A community building better experiences
Featured Articles
Voice Of Customer Analytics: Are You Listening?
What do your customers really think about you? Here are a few ways to find out.
Customer Experience vs User Experience: Explain It Like I’m Five
We break down the difference into the simplest terms possible.
Hot & CX-y Jobs: November 2022
Craving a career change? These remote CX job postings are the best the industry has to offer right now.
15 Timeless Brand Promise Examples, And How To Make Yours Memorable
Look to these timeless brand promises to see how it’s done.
Build A Better Experience
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