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Emarsys-beoordeling: voor- en nadelen, functies en prijzen

SAP Emarsys Customer Engagement is a customer engagement software for enterprise marketing and CX teams that need to run personalized, omnichannel campaigns across email, mobile, web, and in-store channels. If you're already working within the SAP ecosystem, I'd choose it over Braze, as Emarsys connects natively to SAP Commerce Cloud and other SAP data sources. This enables your team to act on real-time customer and transaction data without building custom integrations from scratch.

SAP Emarsys Customer Engagement Evaluation Summary

AI-driven omnichannel engagement with personalization, automation, analytics.
Customer Rating
4.3 /5
Pricing
  • Pricing upon request
  • Free demo available

Waarom u onze softwareaanbevelingen kunt vertrouwen

SAP Emarsys Customer Engagement Overview

In my opinion, Emarsys excels as a customer engagement platform for mid-to-large-sized companies aiming to enhance customer engagement through a marketing automation platform. Its standout features include effective email marketing and lead generation. While its ease of use is appreciated, some users find API integrations challenging. The onboarding process is smooth, but not exceptional. Customer support is generally satisfactory, though improvements could be made. 

Compared to other platforms, Emarsys offers good value, especially for those focused on email campaigns and campaign management, but it might not be the best choice if you're looking for a full-fledged CRM solution. If your team prioritizes robust email marketing, Emarsys is worth considering.

SAP Emarsys Customer Engagement Specs

  • A/B Testing
  • Analytics
  • API
  • Audience Targeting
  • Automated Conversion
  • Batch Permissions & Access
  • Behavioral Tracking
  • Brand Management
  • Campaign Management
  • Contact Management
  • Contact Sharing
  • Conversion Tracking
  • CRM Integration
  • Customer Management
  • Dashboards
  • Data Export
  • Data Import
  • Email Integration
  • External Integrations
  • Keyword Tracking
  • Landing Pages
  • Lead Management
  • Lead Scoring
  • Link Tracking
  • Marketing Automation
  • Multi-User
  • Notifications
  • Password & Access Management
  • Social-Media Integration

SAP Emarsys Customer Engagement FAQs