Aashray Akundi

Aashray Akundi is a customer experience strategist with 11+ years of expertise designing insight-led support journeys, omnichannel engagement strategies, and retention-driven communication programs. He has led CX-driven initiatives across Canada, India, and the UAE, working with global brands to enhance loyalty, streamline support operations, and translate voice-of-customer insights into action. With a foundation in engineering and a passion for audience-first strategy, Aashray brings analytical precision, and creative empathy to every CX challenge.