Stacy Sherman is a customer experience and marketing global keynote speaker, journalist, co-author of two books, coach and host of the award-winning
DoingCXRight podcast. Known for her Heart & Science™ framework that produces profitable clients and brand loyalty—fueled by empowered agents and employees. Stacy's been walking the talk for 25 years as a strategist and practitioner at companies of all sizes and industries, such as Liveops, Verizon, Schindler Elevator Corp, Wilton Brands, and AT&T. She's also a board advisor at multiple universities, featured in Forbes and other top-rated publications.
