Warren is a design leader working to improve our experiences with products, services and systems by putting people first. He leads the Experience Design practice at EY Vancouver, working with clients including the City of Vancouver, the Government of Canada and Microsoft. He's an active contributor as part of EY's Global Future Consumer and Future Cities teams. In previous lives he led strategy, UX and digital design teams at DDB London and FCV Vancouver scooping major awards for work with Hasbro, Volkswagen and Philips.
How companies respond to COVID-19—how they approach customer experience during crisis times—plays a key role in customer decisions. Company leadership...
Within the next few years the way we experience our vacations will be transformed in remarkable ways. The alignment of mobile travellers, connected digital...
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