16 Beste Dialpad-Alternativen im Test 2026

Zoom is a cloud-based platform that offers video conferencing, webinars, and online meetings for businesses and educational institutions. It's widely used by professionals across various sectors for its reliable video communication capabilities.

Why Zoom is a good Dialpad alternative: Zoom provides high-quality video conferencing, making it ideal for teams that prioritize virtual face-to-face interactions. Its HD video quality and overall ease of use provide an excellent user experience for all participants. Features such as breakout rooms and meeting recordings improve collaboration and productivity. These capabilities make Zoom a strong choice for organizations focused on video communication.

Standout Features and Integrations:

Features include virtual backgrounds, waiting rooms, and whiteboarding. Virtual backgrounds allow your team to maintain privacy during video calls. Waiting rooms help manage meeting participants, and whiteboarding supports interactive sessions.

Integrations include Slack, Microsoft Teams, Salesforce, Google Workspace, HubSpot, Calendly, and more.

CloudCall is a communication platform tailored for businesses that need integrated voice and messaging solutions. It primarily serves sales and recruitment teams, improving their communication capabilities with clients and candidates.

Why CloudCall is a good Dialpad alternative: CloudCall's deep integration with CRM systems makes it ideal for teams that rely heavily on customer relationship management. Features such as click-to-dial and call recording directly within the CRM help simplify workflows. Real-time call analytics track outbound calls and provide insights into high-volume calling and team performance. These features make CloudCall a strong choice for businesses looking to improve their CRM's communication capabilities.

Standout Features and Integrations:

Features include call pop-ups, power dialer, call tagging, and voicemail drop. Call pop-ups give immediate context for incoming calls, and call tagging helps categorize conversations for better tracking. Voicemail drop lets you send quick messages without recording long replies.

Integrations include Salesforce, Microsoft Dynamics 365, Zoho CRM, and more.

Talkdesk is a cloud-based contact center solution designed for businesses aiming for automation in their customer service operations. It serves teams looking to improve support efficiency with tools for call management and analytics.

Why Talkdesk is a good Dialpad alternative: Talkdesk offers AI-driven features that improve customer support, making it suitable for businesses seeking advanced service capabilities. Features such as predictive analytics and automated workflows simplify support processes. Real-time reporting and AI assistance help your team make informed decisions quickly. These tools are ideal for businesses that prioritize efficient and intelligent customer interactions.

Standout Features and Integrations:

Features include customizable dashboards, workforce management, and call recording. Customizable dashboards allow your team to tailor their view for better insights. Workforce management helps you optimize team performance. 

Integrations include Salesforce, Microsoft Teams, Slack, ServiceNow, HubSpot, and more.

Nextiva is a communication platform designed for businesses, focusing on voice, video, and chat. It's popular among small to medium-sized businesses for its ability to improve communication and collaboration.

Why Nextiva is a good Dialpad alternative: Nextiva offers a range of features that cater to small businesses, including easy integration with existing systems. Its user-friendly interface, customizable dashboards, and optional add-ons allow your team to manage communications and daily workflows effectively. The platform's scalability allows it to grow with your business, making it a flexible choice, with higher-tier plans offering advanced features for growing teams. For small businesses, these capabilities support efficient communication and team collaboration.

Standout Features and Integrations:

Features include call analytics, automated attendants, and voicemail-to-email. These features help you manage calls efficiently and keep track of important communications. Your team can also benefit from features such as team messaging and video conferencing, improving collaboration.

Integrations include Salesforce, HubSpot, Zendesk, Microsoft Teams, Google Workspace, Outlook, ServiceNow, NetSuite, Slack, and more.

Grasshopper is a virtual phone system designed for small businesses and entrepreneurs. It helps users manage calls and texts without the need for additional hardware.

Why Grasshopper is a good Dialpad alternative: Grasshopper is tailored for entrepreneurs looking for a simple and effective phone solution. Features such as after-hours and call scheduling controls keep you connected while protecting your time. With Grasshopper, you can maintain a professional image with custom greetings, multiple extensions, and dedicated phone numbers for your business. These features make it a great option for entrepreneurs who need a straightforward communication tool.

Standout Features and Integrations:

Features include call forwarding, voicemail transcription, and custom greetings. Call forwarding helps you avoid missing important calls, while voicemail transcription lets you read messages when you can't listen. Custom greetings help maintain a professional image for your business.

Integrations include Google Voice and more.

Vonage is a cloud communications platform that provides voice, messaging, and video services. It's popular among businesses looking to improve their communication capabilities, especially for international calling.

Why Vonage is a good Dialpad alternative: Vonage offers extensive international calling options, making it suitable for businesses with a global presence. Features such as flexible calling plans and virtual numbers help your team manage phone calls to clients worldwide. The platform also includes advanced call routing and analytics for better call management. These features make Vonage a great choice for businesses needing reliable international communication solutions.

Standout Features and Integrations:

Features include call recording, virtual receptionist, and conferencing. Call recording helps you keep track of important conversations. The virtual receptionist directs calls to the right team members. 

Integrations include Salesforce, Microsoft Teams, Slack, Microsoft Dynamics 365, and more.

OnSIP is a cloud-based VoIP service designed for businesses seeking flexible communication solutions. It serves small to medium-sized businesses looking for customizable and scalable telephony services.

Why OnSIP is a good Dialpad alternative: OnSIP offers customizable VoIP solutions, making it suitable for businesses that need tailored communication tools. Features such as call queues and auto attendants help manage incoming calls efficiently. The ability to personalize your phone system helps it fit your team's unique needs. These features make OnSIP a great choice for businesses wanting flexibility in their communication setup.

Standout Features and Integrations:

Features include call recording, video conferencing, and presence indicators. Call recording helps you keep important conversations for later reference, while video conferencing supports virtual meetings. Presence indicators show your team's availability to help manage communication effectively.

Integrations include Zendesk, HubSpot, and more.

RingCentral is an AI-powered UCaaS communications platform designed for businesses of all sizes. It serves a diverse user base, including small businesses and large enterprises, offering tools for voice, messaging, and video communications.

Why RingCentral is a good Dialpad alternative: With its global reach, RingCentral supports businesses across more than 100 countries, making it ideal for teams needing international communication. Features such as AI-powered call management and video conferencing improve global collaboration. The platform's high availability and compliance with security standards provide reliable service. These capabilities make it a solid choice for businesses looking to expand their communication reach internationally.

Standout Features and Integrations:

Features include AI Receptionist, AI Conversation Expert, and RingVideo. The AI Receptionist manages calls and texts efficiently. The AI Conversation Expert provides insights from customer interactions, while RingVideo supports video meetings and events.

Integrations include Microsoft Teams, Salesforce, Zendesk, Google Workspace, HubSpot, ServiceNow, Slack, and more.

Ooma Office is a VoIP phone service designed for small businesses looking to improve their communication capabilities. It offers affordable solutions for managing calls, messages, and conferencing.

Why Ooma Office is a good Dialpad alternative: Ooma Office provides cost-effective VoIP services with unlimited calling plans, making it ideal for budget-conscious businesses. It offers built-in mobile and desktop apps so teams can stay connected from anywhere, plus conferencing capabilities. It also has detailed call analytics and simple admin controls, offering insights into usage and team performance. These features make Ooma Office a valuable option for businesses seeking a reliable and affordable communication solution.

Standout Features and Integrations:

Features include call blocking, a virtual receptionist, and advanced call forwarding. Call blocking helps reduce unwanted interruptions. The virtual receptionist directs incoming calls to the appropriate team members.

Integrations include Salesforce, HubSpot, Zendesk, Zoho CRM, QuickBooks, and more.

GoTo Connect is a unified communications platform that combines phone, video, and chat services. It serves businesses looking for an integrated solution to manage their communication needs effectively.

Why GoTo Connect is a good Dialpad alternative: GoTo Connect offers an all-in-one communication suite, making it ideal for businesses that want to consolidate their communication tools. Collaboration tools such as call routing, video conferencing, and team messaging improve communication across your team. The platform's user-friendly interface helps your team quickly adapt to the system. These capabilities, combined with excellent uptime, make GoTo Connect a strong choice for businesses seeking a complete communication solution.

Standout Features and Integrations:

Features include call analytics, mobile app access, and customizable voicemail. Call analytics help you track and improve communication performance, while mobile app access keeps your team connected on the go. Customizable voicemail lets your team personalize their messaging experience.

Integrations include Salesforce, Microsoft Teams, Slack, Zoho CRM, HubSpot, and more.