10 Website Analytics Tools Shortlist
Here's my pick of the 10 best software from the 22 tools reviewed.
Bei so vielen verschiedenen Website-Analytics-Tools ist es schwer zu entscheiden, welches das richtige für Sie ist. Sie wissen, dass Sie ein Tool brauchen, um das Nutzerverhalten zu analysieren und die Leistung Ihrer Website zu optimieren, aber Sie müssen herausfinden, welches Tool am besten geeignet ist. In diesem Artikel möchte ich Ihnen die Entscheidung erleichtern, indem ich meine Erkenntnisse über die besten Website-Analytics-Tools zur Messung der Website-Leistung und zur Unterstützung Ihrer digitalen Strategie teile – basierend auf meinen eigenen Erfahrungen beim Management von CX Lead.
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Hiver
Visit WebsiteThis is an aggregated rating for this tool including ratings from Crozdesk users and ratings from other sites.4.6 -
Creatio CRM
Visit WebsiteThis is an aggregated rating for this tool including ratings from Crozdesk users and ratings from other sites.4.7 -
monday service
Visit WebsiteThis is an aggregated rating for this tool including ratings from Crozdesk users and ratings from other sites.4.6
Best Website Analytics Tool Reviews
Hier finden Sie eine kurze Beschreibung jeder Website-Analytics-Plattform, um den besten Anwendungsfall, einige bemerkenswerte Funktionen und Screenshots zur Veranschaulichung der Benutzeroberfläche aufzuzeigen.
Mouseflow is a behavior analytics tool that creates a visual map of the actions your website visitors take, so you can gain a better understanding of user behavior. The solution is easy to use and it enables you to identify weak conversion points and improvement opportunities.
One of the features that stood out to me was Mouseflow's session recordings, which allow you to watch real-time video replays of visitor sessions, giving you a clear view of how users interact with your site. Additionally, the platform offers heatmaps that visually represent clicks, scrolls, and movements on your pages.
Furthermore, the funnel analysis feature helps track the steps visitors take to complete a goal, making it easier to identify where drop-offs occur. It even has a form analytics feature that can pinpoint where users struggle with your forms. Mouseflow integrates with Adobe Analytics, Google Analytics, Segment, HubSpot, WordPress, Wix, Kiss Metrics, Shopify, and Unbounce.
Mouseflow pricing starts from $39/month with a free trial available for 14 days. The solution also offers a free-forever version with limited functionalities.
Identify your best-performing channels and learn what your visitors do on your website
Google Analytics is the Michael Phelps or Usain Bolt of web analytics. It’s the O.G., the superstar. When you mention web analytics in random conversations, people automatically think of Google Analytics. Google Analytics is a great free analytics software that excels at helping you determine who your audience is, the path your audience takes to land on your website, and what their behavior looks like when they get there.
Google Analytics has a steep learning curve, but Google offers free training courses you can complete in your own time to learn how to get the most out of this solution. You can also find detailed answers to any question you may have about this software on forums or YouTube.
Google Analytics integrates with a large variety of apps, including all the Google Webmaster Tools, Google Search Console, Google Ads, Google Optimize, Google Data Studio, WordPress, Shopify, Marketo, and CRMs.
Google Analytics offers two plans: a free-forever plan and Analytics 360. Analytics 360 starts at $12,500 per month and provides more integrations – including a BigQuery integration – custom variables, and dedicated support.
Screpy
Monitor your website performance and your SEO efforts with a single tool
Screpy is a SEO monitoring and web analytics tool that’s specially designed to help you rank well in search engines. The platform has a simple interface that’s easy to navigate, so you don’t need to be tech-savvy in order to use it.
Screpy stands out from its competition thanks to its intuitive AI system. The AI monitors your marketing efforts and sends you custom notifications when it detects areas you could improve. The AI is also helpful for novice users, as it creates step-by-step tasks you could complete to improve your website’s search engine ranking.
Screpy does not offer any API access plans at the moment. Screpy costs from $2.5/month. You can access a free 7-day trial.
Track interactions and recreate the journey your prospects take to become users
Fullstory is a digital behavior data platform with patented technology that helps you gain actionable insights from every user interaction and click on your website or app. By providing digital behavioral data at scale, like frustration signals and rage clicks, Fullstory provides a way for you to make more customer-centric and informed decisions about user experiences.
The highlight of using Fullstory is its ability to track interactions and sentiments through features like session replay, heatmaps, and customer journey mapping. This helps you understand where your ideal clients come from, identify the pages they land on, and the steps they take to contact you. Overall, these insights can help increase funnel conversion, detect malicious behaviors, and identify high-value customers.
Fullstory integrates with a lot of apps, including Magento, Drift, BigQuery, BigCommerce, Chameleon, and Qualtrics.
Fullstory offers custom pricing upon request. You can access a free 14-day trial.
Funnel
Track marketing data from dozens of apps and save time with automatic reporting
Funnel is a marketing analytics tool that gives you a bird’s-eye-view of your marketing efforts. The software collects all your marketing data in one place and enables you to create comprehensive reports on multiple channels from a central location. Funnel has a bit of a learning curve, but the support you get through the onboarding process is great.
The platform combines the data from multiple sources into a centralized location, so you can slice and dice it in any way you see fit. The highlight of using this app is that it enables you to switch from manual to automatic reporting. For a marketing agency, this switch represents huge potential time savings.
Funnel integrates with dozens of solutions, including Google Analytics, LinkedIn, Twitter, HubSpot, Google Ad, Instagram, Mailchimp, Stripe, Shopify, and Salesforce. Funnel costs from $399/5 users/month.
You can book a free demo.
Hotjar is a product and website analytics software that helps you understand how your website visitors interact with specific website pages.
Ritika Dubash, CEO & Founder, HowToDigital, shares three real-life ways in which Hotjar helped identify UX blockers on their clients’ websites. “In one case, we noticed a rage-click cluster on a non-clickable hero image. People repeatedly tried to tap the product photo expecting it to zoom. Making the image tappable and adding a gallery control bumped product engagement and reduced support chats. In another case, Hotjar recordings of a checkout page showed users repeatedly failing a phone field due to formatting. Relaxing the validation rules instantly led to fewer form abandons."
In a third situation, Hotjar helped her team identify a sticky element blocking the CTA. "On smaller phones, a chat badge covered the “Add to Cart.” button. We would never have caught it in QA; but one replay made it obvious. Fixing it improved mobile conversion the same day.”
Why I picked Hotjar:
One of the highlights of using this solution is its ability to perform screen recordings that are GDPR compliant. The screen recordings allow you to see how your visitors interact with different elements of the page, which can be a huge asset when running A/B tests.
Standout Features and Integrations:
The solution creates interactive heatmaps that allow you to identify conversion killers and replace them with optimized elements.
Hotjar integrates with a variety of tools, including Slack, Google Optimize, WordPress, Zapier, ClickFunnels, and Optimizely.
Clearbit
Learn more about your prospects by combining data from multiple sources
Clearbit is a web analytics software that helps B2B companies and marketing agencies learn more about their prospects and obtain accurate contact data. The solution has a simple interface and it’s easy to set up, so your team should be able to learn how to use it with minimal training.
Clearbit is not a Google Analytics alternative. It’s a data analytics solution that combines all the information you collect with other tools and uses it to create and attach detailed contact fields to your prospects. One of the good things about this platform is that it enhances the quality of data you collect.
You can use advanced filters to enrich your contact fields with business emails, phone numbers, and other information, such as business size or the prospect’s recent funding.
Clearbit integrates with dozens of solutions, including Gmail, Pardot, Segment, Marketo, Slack, HubSpot, Salesforce, and Zapier.
Clearbit offers custom pricing upon request.
Pendo is a product experience and web analytics platform that helps product teams understand how their users find their solutions and map out user journeys. The solution has a clean layout that’s fairly easy to navigate.
Pendo’s product analytics offer valuable insights into the behavior of your users. This helps you determine whether a website visitor can find what they’re looking for or if you should improve your customer journey to improve accessibility.
Pendo integrates with multiple solutions, including HubSpot, Jira, Salesforce, Zendesk, Twilio, Figma, and Drift. Pendo offers customized pricing upon request.
The platform offers a free-forever version for one web app key and up to 1,000 monthly active users.
Heap is a website analytics tool that can help you discover insights into your visitors’ digital journey. The software has a nice interface that allows you to switch views and examine different metrics of your website traffic with ease.
Heap’s dashboard makes it the best web analytics tool for marketing teams that need to present their efforts to management or clients. The dashboard compiles all your data in neat reports that are easy to understand, allowing you to focus on telling your story.
Heap integrates with multiple tools, including Segment, Salesforce, Walkme, Optimizely, and Shopify.
Pricing details for Heap are available upon request. The software offers a free-forever version with limited capabilities, as well as a 14-day free trial.
Make informed decisions with predictive analytics
SAP Analytics is a web analytics tool that collects your data, segments it, and provides a detailed analysis so you can make informed decisions. The software offers great predictive analytics features, allowing you to create analytical applications from the ground up.
The best thing about using this solution is its ability to simulate scenarios so you can create plans based on predictions. This can help you leverage data in your decision making process and be prepared for whatever comes next.
SAP Analytics Cloud offers costs from $36/user/month. The platform offers a free trial for up to 90 days.
The Best Website Analytics Tools Summary Table
| Tool | Best For | Trial Info | Price | ||
|---|---|---|---|---|---|
| 1 | See and record how your users interact with your website | 14-day free trial + free plan available | From $25/month | Website | |
| 2 | Identify your best-performing channels and learn what your visitors do on your website | Free plan available | Free for small and medium-sized businesses | Website | |
| 3 | Monitor your website performance and your SEO efforts with a single tool | Free plan available | From $10/month (billed annually) | Website | |
| 4 | Track interactions and recreate the journey your prospects take to become users | 14-day free trial + free plan available | From $199/month | Website | |
| 5 | Track marketing data from dozens of apps and save time with automatic reporting | Free trial available | Pricing upon request | Website | |
| 6 | Discover how users interact with different page elements | Free plan available | From $49/month (billed annually) | Website | |
| 7 | Learn more about your prospects by combining data from multiple sources | Freemium plan available | Pricing upon request | Website | |
| 8 | Collect and track data for product roadmaps | 14-day free trial + free plan available | Pricing upon request | Website | |
| 9 | Present your visitor analytics in neat reports | Free demo available | Pricing upon request | Website | |
| 10 | Make informed decisions with predictive analytics | 30-day free trial | Pricing upon request | Website |
Other Web Analytics Tools Options
Hier sind einige weitere Website-Analytics-Systeme, die es nicht in die Top-Liste geschafft haben.
- Countly
For privacy-led analytics
- Semrush
Suite of tools for SEO, PPC, social media, & content marketing
- Supermetrics
Consolidate various data sources for simpler web analytics and reporting
- Aicarma
For AI visibility insights
- Pipedrive CRM
Web analytics and consumer relationship management tool that allows you to segment your visitors and turn them into leads.
- Lucky Orange
Web analytics and conversion rate optimization tool that helps you understand how your visitors interact with your pages so you can improve them.
- Indicative
Product and web analytics platform that helps growth teams track interactions so they can improve retention and increase conversions.
- New Relic One
Analytics tool that helps you track your visitors’ actions and make better business decisions.
- Leadfeeder
Web analytics and lead generation tool that helps you identify where your website visitors work.
- Dreamdata
Web analytics software and customer intelligence platform that gives you insight into the customer journey of B2B clients.
- SegMetrics
Analytics and revenue attribution software that enables you to understand the value of each of your funnels.
- LogRocket
Analytics and performance monitoring tool that helps you identify conversion-stopping elements so you can replace them.
Vergleichskriterien
Worauf achte ich bei der Auswahl der besten Website-Analytics-Software? Hier eine Zusammenfassung meiner Bewertungskriterien:
- Benutzeroberfläche (UI): Ich suche nach Tools mit einer sauberen und übersichtlichen Oberfläche, sodass Sie nicht lange nach den richtigen Funktionen und Berichten suchen müssen.
- Benutzerfreundlichkeit: Ich suche nach Analytics-Tools, die auch für Einsteiger und fortgeschrittene Nutzer geeignet sind. Sie sollten die grundlegenden Besuchererfassungsfunktionen nach einer kurzen Einführung oder Schulung nutzen können.
- Software-Integrationen: Ich achte auf Lösungen, die sich in andere Tools aus Ihrem Webentwicklungs- oder Marketing-Stack integrieren lassen, wie z. B. Website-Baukästen, Social-Media-Analytics-Lösungen, SEO-Plattformen, User-Experience-Software oder Werbelösungen.
- Preis-Leistungs-Verhältnis: Ich schaue nach Web-Analytics-Tools, mit denen Sie alle Statistiken erfassen können, die Sie zur Erreichung Ihrer Geschäftsziele benötigen. So können Sie detaillierte Strategien entwickeln, um diese Ziele zu erreichen – Sie erhalten also einen hervorragenden Return on Investment.
Was sind Website-Analytics-Tools?
Website-Analytics-Tools sind Softwarelösungen, die den Website-Traffic, das Nutzerverhalten und weitere Metriken zur Leistung einer Website erfassen und analysieren. Sie sammeln Daten über Besucher Ihrer Website, wie z. B. deren geografische Lage, Gerätetyp, besuchte Seiten und Aufenthaltsdauer. Website-Analytics-Software liefert darüber hinaus Einblicke in die Benutzerinteraktion, etwa Absprungrate, Conversion-Rate und Click-Through-Rate, die Unternehmen dabei helfen, ihre Websites für bessere Nutzererlebnisse und höhere Conversions zu optimieren.
Mit Website-Analytics-Tools können Sie datengesteuerte Entscheidungen leichter treffen und die Bedürfnisse Ihrer Nutzer zur Verbesserung der User Experience besser berücksichtigen. Sie können auch dabei helfen, Conversions zu steigern, Ihre SEO- und Keyword-Strategien zu optimieren und Ihr Portal mit Wettbewerbern zu vergleichen, damit Sie im Ranking steigen.
Wichtige Funktionen von Website-Analytics
- Performance-Insights: Das Tool sollte es Ihnen ermöglichen, verschiedene Variablen zu erfassen und detaillierte Einblicke in die Leistung Ihrer Website zu ermöglichen.
- Datenfilterung und -manipulation: Die Lösung sollte es erlauben, irrelevante Daten, z. B. von Ihnen selbst oder Ihrem Team erzeugte Daten, herauszufiltern, damit diese die Ergebnisse nicht verfälschen. Sie sollte Ihnen außerdem ermöglichen, die Daten zu segmentieren und zu visualisieren.
- Reporting: Die Software sollte über starke Berichtsfunktionen verfügen, damit Sie Berichte zum Nutzerverhalten auf Ihrer Website erstellen und diese dem Management, Shareholdern oder Kunden präsentieren können.
- Echtzeit-Analyse: Das Tool sollte das Besucherverhalten in Echtzeit erfassen, damit Sie direkt jede Verhaltensänderung beobachten, wenn Sie Ihre Website aktualisieren.
Verbessern Sie Ihre Marketingmaßnahmen mit Website-Analytics-Tools
Eine Website ohne Analytics-Tool zu betreiben ist wie Autofahren ohne Armaturenbrett. Sie wissen nicht, wie schnell Sie fahren, Sie wissen nicht, ob Ihr Motor gewartet werden muss, und Sie können nicht einschätzen, ob der Tank reicht, um das Ziel zu erreichen.
Analytics-Tools helfen Ihnen zu verstehen, wie Ihre Besucher Ihre Website nutzen, damit Sie Entscheidungen zur Verbesserung Ihrer Conversion-Raten treffen können. Und Datenanalyse kann Ihnen dabei helfen, Unterstützung für Ihre Vision zu gewinnen. Wie Jan Hammond, Harvard Business School Professorin, sagte:
„Der Einsatz von Datenanalyse ist eine sehr effektive Möglichkeit, in einer Organisation Einfluss zu gewinnen.[…] Wenn Sie in ein Meeting gehen und andere Meinungen haben, Sie aber mit Daten Ihre Argumente und Empfehlungen untermauern können, werden Sie maßgeblichen Einfluss haben.“
Wenn Sie die neuesten Updates von führenden CX-, UX- und Design-Thinking-Expert:innen erhalten möchten, abonnieren Sie den CX Lead Newsletter.
Verwandter Artikel: Best Customer Intelligence Platforms
Was kommt als Nächstes?
Wenn Sie gerade Website-Analytics-Tools recherchieren, nehmen Sie Kontakt zu einem SoftwareSelect-Berater auf und erhalten Sie kostenlose Empfehlungen.
Sie füllen ein Formular aus und führen ein kurzes Gespräch, in dem Ihre spezifischen Anforderungen ermittelt werden. Anschließend erhalten Sie eine Shortlist von Tools zur Auswahl. Bei Bedarf werden Sie im gesamten Kaufprozess unterstützt – inklusive Preisverhandlungen.
