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David Rice

Senior Editor

David Rice is a long time journalist and editor who specializes in covering human resources and leadership topics. His career has seen him focus on a variety of industries for both print and digital publications in the United States and UK.

10+ published articles on The CX Lead

Gestion des opérations CX

Une experte chevronnée de la réussite client explique où l’IA change la donne — et où elle montre ses limites

By David Rice