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David Rice

Senior Editor

David Rice

2 published articles on The CX Lead

Une leader de la transformation CS révèle ce que l’IA peut (et ne peut pas) résoudre dans la réussite client

By David Rice

Gestion des opérations CX

Une experte chevronnée de la réussite client explique où l’IA change la donne — et où elle montre ses limites

By David Rice

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