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Nate Brown

I love all things customer. My sweet spot is helping employees to understand the customer journey and how they play in role in improving it. I'm well versed in a variety of CX disciplines, including journey mapping, survey process and analysis, voice of the customer programs, employee engagement and many more. As a both a practitioner and a consultant inside of many world-class organizations, it's been an exciting journey learning new ways to make Customer Experience stick!

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