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Se stai valutando alternative a Keap, probabilmente stai affrontando delle difficoltà nella gestione efficace delle relazioni con i clienti. Forse le funzionalità di Keap non rispondono alle esigenze specifiche del tuo team o stai cercando una soluzione che sia più adatta al tuo budget o settore.

Per la mia esperienza, trovare il giusto software per la gestione delle relazioni con i clienti può alleviare notevolmente questi punti dolenti, organizzando il flusso di lavoro e migliorando la collaborazione tra i membri del team.

In questo articolo condividerò le mie scelte migliori tra le alternative a Keap e spiegherò cosa rende unico ciascun strumento. Fornirò una recensione imparziale e ben documentata per aiutarti a prendere una decisione informata per le necessità della tua azienda.

Cos'è Keap?

Keap è un software di gestione delle relazioni con i clienti progettato per aiutare le aziende a gestire le interazioni con i clienti e automatizzare i processi di vendita. È comunemente utilizzato da titolari di piccole imprese, imprenditori e team di vendita che necessitano di creare esperienze cliente efficienti e personalizzate. 

Funzionalità come la gestione dei contatti, l'email marketing e i follow-up automatici aiutano nell'organizzazione dei dati dei clienti e nel miglioramento della comunicazione. In generale, Keap offre un modo efficiente per gestire le relazioni con i clienti e favorire la crescita del tuo business.

Riepilogo delle migliori alternative a Keap

Questa tabella comparativa riassume i dettagli sui prezzi delle mie principali alternative a Keap per aiutarti a trovare quella più adatta al tuo budget e alle esigenze della tua azienda.

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Recensioni delle migliori alternative a Keap

Qui sotto trovi i miei riepiloghi dettagliati sulle principali alternative a Keap che ho selezionato. Le mie recensioni offrono uno sguardo approfondito sulle caratteristiche chiave, vantaggi e svantaggi, integrazioni e casi d’uso ideali di ciascuno strumento per aiutarti a trovare il più adatto a te.

Best for AI-driven sales capabilities

  • Free plan available
  • From $9/user/month (billed annually)
Visit Website
Rating: 4.6/5

Freshsales is a customer relationship management software platform that sales teams use to manage leads, track deals, and automate sales processes. It’s a sales-first CRM that automates lead research and predicts which deals are likely to close, reducing the manual 'triage' work for sales reps.

Why it's a good Keap alternative: Freshsales is better for teams that prioritize outbound calling and pipeline speed. Its traditional and AI-powered predictive lead scoring capabilities enable you to prioritize the most promising leads. With automation tools, it identifies 'at-risk' deals and suggests the next best action, which is much more proactive than Keap’s standard linear reminders.

Standout Features and Integrations:

Features include a built-in phone system for making calls directly from the CRM, customizable sales pipelines to fit your sales process, and visual reports that provide insights into sales performance.

Integrations include Zapier, Mailchimp, QuickBooks, Slack, Trello, Google Drive, Microsoft Outlook, Shopify, Xero, HubSpot, and more.

Pros and Cons

Pros:

  • Flexible, visual sales process maps
  • Unifies sales and marketing data
  • AI-driven insights and lead scoring

Cons:

  • Limited customization options on lower-tier plans
  • Complex and unintuitive reporting

Best for powerful customer experience automation

  • 14-day free trial + free demo available
  • From $15/month (billed annually)
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Rating: 4.6/5

ActiveCampaign is a customer experience automation platform ideal for small to medium-sized businesses seeking to manage email marketing and sales automation. It helps you improve customer engagement and drive growth through personalized communication.

Why it's a good Keap alternative: ActiveCampaign offers advanced AI-driven marketing features that help you personalize customer interactions. Its predictive sending and machine learning capabilities allow your team to optimize email delivery times and content. The platform's customer experience automation can strategically improve marketing efforts by boosting both engagement and conversion rates.

Standout Features and Integrations:

Features include advanced segmentation for targeting specific audiences, dynamic content personalization to tailor messages, and split testing to evaluate different campaign strategies.

Integrations include Webflow, Wix, Shopify, WordPress, Salesforce, Facebook, Zapier, Stripe, Google Ads, Slack, and more.

Pros and Cons

Pros:

  • Strong customer support
  • Advanced automation tools and AI-driven features
  • Dynamic content personalization

Cons:

  • Fragmented tools for invoicing and appointment booking
  • Requires setup and technical effort

Best all-in-one CRM for startups

  • Free plan + free demo available
  • From $11.04/user/month (billed biennially)
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Rating: 4.7/5

EngageBay is an all-in-one marketing, sales, and service automation platform ideal for small businesses. It helps teams manage customer relationships, automate marketing campaigns, and refine sales processes.

Why it's a good Keap alternative: EngageBay offers an integrated platform that combines marketing, sales, and service automation, making it ideal for small businesses. It includes a built-in help desk and live chat alongside its CRM and marketing automation. While Keap focuses on the 'business office' (phones and invoices), EngageBay focuses on the 'customer journey,' allowing you to manage support tickets and sales deals in the same window where you send your marketing emails.

Standout Features and Integrations:

Features include a landing page builder for creating custom pages without coding, a contact management system to organize customer data, and a helpdesk system to improve customer support efficiency.

Integrations include Zapier, Mailchimp, Shopify, QuickBooks, Stripe, Xero, Twilio, SendGrid, Facebook, LinkedIn, WooCommerce, Slack, and more.

Pros and Cons

Pros:

  • Integrates sales tracking with marketing automation
  • Quick onboarding
  • Competitively priced paid plans

Cons:

  • Limited native integrations
  • Inconsistent email deliverability

Best for event-based businesses

  • 14-day free trial + free demo available
  • From $12/month
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Rating: 4.3/5

Constant Contact is an email and digital marketing platform for teams that need straightforward tools to send messages and grow their contact lists. It's ideal for marketers who want an easy way to create emails, run automations, and track results.

Why it's a good Keap alternative: Constant Contact is the best alternative for event-based businesses. It has a native event engine that manages ticket sales and registrations. The drag-and-drop editor helps your team quickly develop and dispatch outreach efforts without the hindrance of complex tools or technical hurdles. Basic automations allow you to follow up with people without adding extra steps. 

Standout Features and Integrations:

Features include tools for social posting, so your team can handle more outreach from a single place. You can manage event sign-ups to collect registrations and send reminders. There are also landing page tools that help you quickly bring in new contacts.

Integrations include Shopify, WooCommerce, Canva, Vimeo, Eventbrite, Salesforce, Stripe, Squarespace, and more.

Pros and Cons

Pros:

  • Scalable for growing outreach
  • User-friendly workflow for small teams
  • Fast and simple setup

Cons:

  • Basic customization and reporting
  • Limited support for advanced automation

Best for sales and marketing integration

  • 15-day free trial available
  • From $12/user/month (billed annually)
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Rating: 4.3/5

Vtiger is a CRM platform for businesses looking to integrate sales and marketing efforts. It helps your team manage customer relationships, automate marketing campaigns, and refine sales processes.

Why it's a good Keap alternative: Vtiger provides a "one view" architecture that links marketing clicks, sales deals, and support tickets into a single timeline—something Keap requires plugins to achieve. It has an AI system that analyzes your emails and calls to tell you which deals are likely to close. It’s the best choice if you need a help desk and inventory management built directly into your CRM without extra monthly fees.

Standout Features and Integrations:

Features include a custom dashboard that provides a visual overview of key metrics, workflow automation to save time on repetitive tasks, and email tracking to monitor communication efficiency.

Integrations include QuickBooks, Mailchimp, Slack, Zapier, Google Workspace, Microsoft Outlook, Xero, Dropbox, and more.

Pros and Cons

Pros:

  • Customizable dashboards and email tracking
  • Effective lead scoring and workflow automation
  • Integrated sales and marketing functionality

Cons:

  • Limited suitability for very large teams
  • Steep learning curve

Best for service-based automation

  • 14-day free trial available
  • From $83/month (billed annually)
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Rating: 4.3/5

Ontraport is a marketing and business automation platform for teams that need one system to manage contacts, messaging, and service delivery. Service providers can consolidate their workflows, follow-ups, and client steps.

Why it's a good Keap alternative: Ontraport is the best alternative for businesses with complex data needs. It can build service paths that move people through each stage of your process without extra manual work. The automation maps track client steps from onboarding to delivery. Custom objects tailor data to your service's day-to-day operations. These tools give you a more service-focused setup than what Keap offers.

Standout Features and Integrations:

Features include tools for building pages, so your team can collect leads and bookings in one spot. You can use the membership tools when you need to provide gated content to clients. There are also payment features to handle orders and subscriptions inside the platform.

Integrations include Stripe, PayPal, Shopify, WordPress, Zapier, Facebook Lead Ads, Twilio, Google Calendar, QuickBooks Online, and more.

Pros and Cons

Pros:

  • Accommodates expanding teams and ongoing work
  • Clear workflow and flow-building tools
  • Flexible data handling for services

Cons:

  • No dedicated project management module
  • Complex setup for advanced use cases

Best for CRM with project tracking

  • 14-day free trial available
  • From $29/user/month (billed annually)
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Rating: 4.1/5

Insightly is a CRM platform for teams that need one place to manage contacts, sales activity, and project work. It's ideal for companies that want to integrate customer data and track post-sale projects.

Why it's a good Keap alternative: Insightly enables you to run your sales workflows and project steps in the same system without moving data around. With the project boards, your team can track tasks, milestones, and delivery as soon as a deal closes. Linked records keep every detail connected, so you don't lose context when work shifts from sales to delivery. This setup gives you clearer project tracking than what you'd get from Keap.

Standout Features and Integrations:

Features include tools for building dashboards so your team can watch progress in real time. You can automate simple workflows to cut out repetitive steps. There are also customization options that let you adjust fields and layouts to fit how you track work.

Integrations include Google Workspace, Microsoft 365, Slack, QuickBooks Online, Xero, Mailchimp, Dropbox, Evernote, PandaDoc, and more.

Pros and Cons

Pros:

  • Clear and structured workflow setup
  • Flexible layout and task tracking
  • Affordable pricing

Cons:

  • Marketing automation requires an additional cost
  • Constrained workflows

Best for email marketing

  • 14-day free trial + free demo available
  • From $20/month
Visit Website
Rating: 4.3/5

Mailchimp is a marketing automation platform focused on visual brand consistency and e-commerce integrations. While it has added CRM features, it’s primarily a tool for businesses that prioritize email aesthetics and newsletter engagement over complex back-office automation.

Why it's a good Keap alternative: Mailchimp excels in email marketing with features such as customizable email templates and advanced analytics. The platform's email automation tools help you send targeted campaigns based on customer behavior. These features make it a strong choice if your business wants to strengthen its email marketing efforts.

Standout Features and Integrations:

Features include an email builder to simplify professional email creation, audience segmentation for targeted messaging, and reporting tools that provide insights into campaign performance.

Integrations include Shopify, WooCommerce, WordPress, Salesforce, Wix, Square, QuickBooks, Zapier, Gravity Forms, Facebook, and more.

Pros and Cons

Pros:

  • Integrated marketing and reporting tools
  • Powerful audience segmentation
  • Advanced automation features

Cons:

  • Limited list structuring
  • Pricing can scale steeply

Best for an intuitive all-in-one CRM

  • Free plan + free demo available
  • From $8.08/month (billed annually)

Brevo (formerly Sendinblue) is a digital marketing platform for small and medium-sized businesses, offering tools for email marketing, SMS campaigns, and chat. It helps you create personalized marketing messages and manage customer relationships across multiple channels.

Why it's a good Keap alternative: Brevo is the best high-volume Keap alternative because it charges primarily for email volume rather than penalizing you for growing your contact list. It features a unified conversation inbox where your team can manage WhatsApp, SMS, and Email in a single thread. It’s the ideal choice for businesses that want to move away from expensive, contact-based pricing while adding modern mobile channels like WhatsApp into their automated journeys.

Standout Features and Integrations:

Features include a drag-and-drop email editor that simplifies email creation, advanced segmentation for targeted messaging, and real-time reporting to track campaign performance.

Integrations include Shopify, WooCommerce, WordPress, BigCommerce, HubSpot, Salesforce, Triple Whale, Zapier, PrestaShop, Stripe, and Google Analytics, and more.

Pros and Cons

Pros:

  • Advanced audience segmentation options
  • Effective automation workflows
  • Strong multichannel SMS marketing capabilities

Cons:

  • Removing the Brevo logo costs extra
  • Limited advanced CRM features

Best for AI-driven outbound sales focus

  • 14-day free trial + free demo available
  • From $35/user/month (billed annually)

Close is a CRM that enables sales teams to manage leads, track sales activities, and automate outreach. It helps your team increase productivity and close deals faster, thanks to built-in calling and email capabilities.

Why it's a good Keap alternative: Close is the best alternative for outbound-heavy teams. While Keap is built for inbound marketing (forms and nurturing), Close is built for aggressive prospecting. Its predictive dialer and email sequences help you reach more prospects. The platform's focus on communication tools helps you engage with leads. 

Standout Features and Integrations:

Features include a built-in calling system for making and tracking calls, customizable pipelines that fit your sales process, and a lead management tool for organizing and prioritizing leads.

Integrations include Zapier, Slack, HubSpot, Asana, Calendly, Zoom, Google Workspace, Microsoft Outlook, and more.

Pros and Cons

Pros:

  • Advanced email sequences
  • Built-in calling and communication tools
  • Customizable sales pipelines

Cons:

  • Limited sales funnel on lower pricing plans
  • No native marketing features

Altre alternative a Keap

Ecco alcune ulteriori alternative a Keap che non sono entrate nella mia shortlist, ma che meritano comunque di essere valutate:

  1. Remarkety

    For e-commerce marketing automation

  2. Salesforce Marketing Cloud

    For large-scale customer journeys

  3. Nutshell

    For small business CRM

  4. Encharge

    For SaaS businesses

  5. Flodesk

    For design-focused email marketing

  6. Pipedrive

    For customizable CRM software

  7. Omnisend

    For e-commerce email campaigns

  8. Zoho CRM

    For customizable CRM solutions

  9. HighLevel

    For agency management

  10. Bigin

    For small business pipelines

  11. CompanyHub

    For sales automation simplicity

Criteri di selezione per le alternative a Keap

Nella selezione delle migliori alternative a Keap da includere in questo elenco, ho considerato le esigenze comuni degli acquirenti e i problemi legati ai software di gestione delle relazioni con i clienti, come la scalabilità e le capacità di integrazione. Ho inoltre utilizzato il seguente schema di valutazione per mantenere l'analisi strutturata ed equa:

Funzionalità di base (25% del punteggio totale)
Per essere considerata in questa lista, ogni soluzione doveva soddisfare i seguenti casi d'uso comuni:

  • Gestione dei contatti
  • Tracciamento dei lead
  • Gestione della pipeline di vendita
  • Automazione delle attività
  • Reportistica e analisi

Funzionalità distintive aggiuntive (25% del punteggio totale)
Per restringere ulteriormente la selezione, ho cercato anche funzioni uniche, come:

  • Analisi guidate dall'intelligenza artificiale
  • Dashboard personalizzabili
  • Comunicazione multicanale
  • Automazione dei flussi di lavoro
  • Soluzioni specifiche per settore

Usabilità (10% del punteggio totale)
Per valutare l'usabilità di ciascun sistema, ho testato:

  • Interfaccia intuitiva
  • Navigazione semplice
  • Impostazioni personalizzabili
  • Accesso rapido alle funzionalità
  • Accessibilità da dispositivi mobili

Onboarding (10% del punteggio totale)
Per valutare l'esperienza di onboarding di ciascuna piattaforma, ho verificato la presenza di:

  • Disponibilità di video formativi
  • Tour interattivi del prodotto
  • Accesso a modelli preimpostati
  • Webinar in diretta
  • Assistenza tramite chatbot

Assistenza clienti (10% del punteggio totale)
Per valutare i servizi di assistenza clienti di ciascun fornitore di software, ho considerato i seguenti aspetti:

  • Disponibilità di assistenza 24/7
  • Molteplici canali di supporto
  • Tempo di risposta
  • Qualità dell'assistenza
  • Disponibilità di una knowledge base

Rapporto qualità-prezzo (10% del punteggio totale)
Per valutare il rapporto qualità-prezzo di ciascuna piattaforma, ho preso in considerazione i seguenti fattori:

  • Flessibilità dei prezzi
  • Funzionalità incluse nei piani
  • Costo rispetto ai concorrenti
  • Valore a lungo termine
  • Sconti per la fatturazione annuale

Recensioni dei clienti (10% del punteggio totale)
Per comprendere il livello generale di soddisfazione dei clienti, ho dato importanza a quanto segue durante la lettura delle recensioni:

  • Feedback degli utenti sulle caratteristiche
  • Soddisfazione per il supporto
  • Facilità d'uso
  • Affidabilità della piattaforma
  • Esperienza utente complessiva

Perché Cercare un'Alternativa a Keap?

Sebbene Keap sia una buona scelta come software di gestione delle relazioni con i clienti, ci sono diversi motivi per cui alcuni utenti cercano soluzioni alternative. Potresti essere alla ricerca di un'alternativa a Keap perché:

  • Hai bisogno di funzionalità di automazione più avanzate
  • Il tuo team richiede opzioni di integrazione migliori
  • Preferisci una soluzione più conveniente a livello di costo
  • La tua azienda sta crescendo e ha necessità di soluzioni flessibili
  • Hai bisogno di supporto localizzato per la tua area geografica

Se uno di questi motivi ti rispecchia, sei nel posto giusto. Il mio elenco include diverse soluzioni di software per la gestione delle relazioni con i clienti che sono più adatte ai team che affrontano queste sfide e sono alla ricerca di alternative a Keap.

Funzionalità Principali di Keap

Ecco alcune delle funzionalità principali di Keap, utili per confrontare ciò che offrono le soluzioni alternative:

  • Automazione del marketing: Automatizza le attività di marketing per risparmiare tempo e aumentare l'efficienza.
  • Automazione delle vendite: Ottimizza i processi di vendita per aiutare il team a concludere accordi più velocemente.
  • Gestione dei lead: Acquisisci e organizza i lead per un facile accesso e follow-up.
  • Email e SMS marketing: Raggiungi i clienti attraverso più canali.
  • Prenotazione appuntamenti: Semplifica la prenotazione e la gestione degli appuntamenti con i clienti.
  • Fatturazione: Crea e invia fatture per semplificare la gestione dei pagamenti.
  • Punteggio dei lead: Dai priorità ai lead in base al coinvolgimento per concentrare efficacemente i tuoi sforzi.
  • Segmentazione: Suddividi i clienti in gruppi per campagne di marketing personalizzate.
  • Analisi dei dati: Fornisce analisi per aiutare il team a prendere decisioni informate.

Cosa Fare Ora:

Se sei nella fase di ricerca di un software di gestione delle relazioni con i clienti, collegati gratuitamente con un consulente SoftwareSelect per ricevere raccomandazioni personalizzate.

Basta compilare un modulo e fare una breve chiacchierata per dettagliare le tue esigenze specifiche. Riceverai poi una shortlist di software da valutare. Ti supporteranno anche durante tutto il processo di acquisto, incluse eventuali negoziazioni di prezzo.