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Attending customer analytics conferences is a fantastic way for data and customer analytics leaders to stay on top of industry trends, network with peers, and learn from experts.

In 2024, there are several conferences worth attending. Here’s my summary of each conference and an explanation of why it’s great, with key details so you can plan to attend. Whether you’re looking to expand your knowledge, explore new technologies in analytics, develop partnerships with exhibitors, or understand the latest market dynamics, these conferences are a great place to start.

Best Customer Analytics Conferences 2024 Shortlist

Here's my shortlist of the best customer analytics conferences I think are worth attending in 2024:

  1. Analytics Unite 2024 - Chicago, IL (May 2024)
  2. Customer Insight and Analytics Conference - Melbourne, Australia (May 2024)
  3. 2024 InsightsOn Conference - New Haven, CT (May 2024)
  4. Gartner Data & Analytics Summit - London, UK (May 2024)
  5. Customer Experience Strategies Summit - Toronto, Ontario, Canada (May 2024)
  6. Big Data & Analytics Summit Canada 2024 - Toronto, Ontario, Canada (June 2024)
  7. Marketing Analytics Summit - Phoenix, AZ (June 2024)
  8. Customer Analytics Exchange - Los Angeles, CA (September 2024)
  9. MADS Conference - San Diego, CA (October 2024)
  10. Digital Customer Experience Summit - Toronto, Ontario, Canada (November 2024)

Find more details about each conference below.

Best Customer Analytics Conferences Of 2024

1. Analytics Unite 2024 - Chicago, IL (May 2024)

Analytics Unite 2024, a merchandising trade show
Analytics Unite is an event to discover integrated analytic strategies that drive innovation, efficiencies, and revenue.

Overview:

Analytics Unite 2024 brings together professionals from the retail and consumer products sectors to explore the fusion of data and analytics. Speakers such as Shruti Thaker, Enterprise Architect for Data; Patrick Lawler, Senior Manager - Business Intelligence and Advanced Analytics at Nestlé Purina; and Manbir Paul, Vice President of Engineering, Data Insights & MarTech at Sephora, will share their insights and experiences.

Why You Should Attend:

This conference covers topics including data-driven innovation, efficiency enhancement through analytics, revenue growth strategies, and the future of commerce, offering insights from industry experts and networking opportunities that can help shape the future of your business.

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2. Customer Insight and Analytics Conference - Melbourne, Australia (May 2024)

Customer Insight and Analytics Conference website
Customer Insight and Analytics Conference is an event for data and insights leaders.

Overview:

The Customer Insight and Analytics Conference provides insights into maximizing predictive analytics and understanding changing customer behavior through a comprehensive program that includes interactive group discussions, panels, case studies, and presentations.

Why You Should Attend:

The conference features insights from customer insights and analytics experts, focusing on real-life applications of customer data to drive personalization, customer loyalty, and data governance. Attendees will learn from leading experts about managing customer data and creating impactful customer personas.

3. 2024 InsightsOn Conference - New Haven, CT (May 2024)

2024 InsightsOn Conference website
InsightsOn Conference is an event for academic researchers and business practitioners to collaborate on research into consumer choices, marketing strategy, brand performance, and more.

Overview:

The 2024 InsightsOn Conference, hosted by the Yale Center for Customer Insights, is a gathering point for leading academic researchers and business practitioners to exchange knowledge on consumer behavior, marketing strategy, and brand performance.

Why You Should Attend:

It offers a unique opportunity to bridge the gap between cutting-edge academic research and real-world business practices in customer analytics.

The event features discussions on the latest in consumer understanding, with keynote speakers like Brigitte King, Global Chief Digital Officer from Colgate-Palmolive, LPGA Chief Marketing, COMMS & Brand Officer, Matt Chmura, and Alanna Shipley, Head of Audience Insights from DoorDash.

4. Gartner Data & Analytics Summit - London, UK (May 2024)

Gartner Data & Analytics Summit website
Gartner Data & Analytics Summit is an important gathering for CDAOs and D&A leaders.

Overview:

The Gartner Data & Analytics Summit is a key event for chief data analytics officers and data and analytics leaders aiming to improve their organizations with the latest in data, analytics, and AI.

Why You Should Attend:

The event focuses on data management, data architecture, governance best practices, and the integration of artificial and human intelligence to achieve organizational goals. Attending can empower you with the knowledge to drive significant value and advance your organization within the competitive customer analytics sector.

5. Customer Experience Strategies Summit - Toronto, Ontario, Canada (May 2024)

Customer Experience Strategies Summit
Customer Experience Strategies Summit is an event that addresses customer experience and customer success challenges.

Overview:

The Customer Experience Strategies Summit in Toronto brings together CX experts from top North American brands to discuss the integration of analytics, artificial intelligence, and digital transformation to enhance customer experience (CX).

Why You Should Attend:

The summit teaches attendees strategic approaches to align CX with business goals, leveraging technology for smarter decision-making, and ways to foster profitable revenue growth through improved customer interactions.

6. Big Data & Analytics Summit Canada 2024 - Toronto, Ontario, Canada (June 2024)

Big Data & Analytics Summit Canada 2024 website screenshot
Big Data & Analytics Summit Canada is an event where business leaders immerse themselves in everything related to big data to formulate strategies and stay on top of the game.

Overview:

The Big Data & Analytics Summit Canada 2024 is a prime event for business leaders to explore advancements in big data and analytics, including GenAI, data governance, privacy, and innovation strategies.

The conference features speakers such as Paul Moxon, SVP of Data Architectures and Chief Evangelist at Denodo; Ghalem Ben-Nouna, Head of Data and Advanced Analytics at Ivanhoé Cambridge; and Nastaran Bisheban, Chief Technology Officer at KFC.

Why You Should Attend:

This summit is crucial for anyone looking to stay ahead in the field of big data and analytics. It offers a unique opportunity to gain actionable insights, benchmark best practices across industries, and grow your professional network with thought leaders and innovators.

7. Marketing Analytics Summit - Phoenix, AZ (June 2024)

Marketing Analytics Summit website screenshot
Marketing Analytics Summit is a gathering for data analytics innovators.

Overview:

The Marketing Analytics Summit focuses on the intersection of data science and marketing, covering topics like predictive analytics, customer segmentation, and the impact of AI and machine learning on marketing strategies.

Why You Should Attend:

This summit is a must for marketers who want to leverage analytics to drive strategic decisions and achieve competitive advantage. Attending this event will equip you with the latest tools and insights to transform your marketing efforts and directly impact your company's bottom line.

8. Customer Analytics Exchange - Los Angeles, CA (September 2024)

Customer Analytics Exchange website screenshot
Address the critical issues in data and customer analytics at the Customer Analytics Exchange conference.

Overview:

The Customer Analytics Exchange is a premier IQPC event that explores the critical issues and latest trends influencing data and customer analytics fiedls.

Why You Should Attend:

The event is a convergence of industry leaders from data, customer, and marketing analytics, dedicated to finding innovative ways to harness advanced analytics for enhancing customer experiences. The conference promises insights into effective strategies and the latest initiatives, fostering a space for high-level discussions and networking.

9. MADS Conference - San Diego, CA (October 2024)

MADS Conference website screenshot
Marketing Analytics & Data Science (MADS) Conference is an event for marketing insights, analytics, and data science professionals.

Overview:

The Marketing Analytics & Data Science (MADS) Conference is the leading event for professionals in marketing insights, analytics, and data science, aiming to enhance marketing ROI through data-driven insights.

Why You Should Attend:

This conference serves as a platform for learning about sustainability in marketing, alongside new tools and strategies to optimize marketing efforts and understand customer sentiment better. It covers customer behavior analysis, predictive modeling, AI in marketing, and the effective communication of data insights.

10. Digital Customer Experience Summit - Toronto, Ontario, Canada (November 2024)

Digital Customer Experience Summit website screenshot
Digital Customer Experience Summit is a leading CX event to accelerate the digital transformation journey and boost customer loyalty.

Overview:

The 10th edition Digital Customer Experience Summit is a premier event focusing on the integration of the latest technologies, consumer behavior insights, and trends in customer experience (CX).

Why You Should Attend:

Attending the DCX Summit offers strategic insights and practical tools for advancing your customer experience management strategies effectively as it covers effective management of CX metrics, the operationalization of customer data, and the integration of AI and data analytics into Voice of the Customer (VoC) programs

Conclusion

Attending customer analytics conferences is an invaluable opportunity for professionals to gain insights, find inspiration, and connect with like-minded peers. These events provide the knowledge and tools needed to navigate the challenges and opportunities of the industry.

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