Le 10 Migliori App per Sondaggi Recensite nel 2026

Zonka Feedback combines survey creation with customer experience measurement, supporting multichannel distribution, multilingual surveys, CX metrics tracking, and AI-driven response analysis.

Who is Zonka Feedback Best For?

Zonka Feedback is well suited for CX and customer success teams at mid-sized businesses that need to collect feedback across multiple customer touchpoints.

Why I Picked Zonka

I've included Zonka Feedback in my top picks because no other survey tool on this list matches its channel coverage out of the box. You can collect responses via email, SMS, WhatsApp, website embeds, in-app widgets, QR codes, and even offline kiosk mode, all from a single platform. The offline mode stands out, keeping surveys functional without an internet connection and syncing responses as soon as you're reconnected.

Zonka Key Features

• NPS, CSAT, and CES question types: Build surveys using pre-configured CX metric question formats, with automatic score calculation and benchmarking included.
• Skip logic and branching: Create conditional display rules so respondents see only questions relevant to their previous answers.
• AI sentiment analysis: Categorize open-text responses by sentiment and theme across large volumes of feedback.
• Survey templates library: Choose from over 200 pre-built survey templates organized by use case, including onboarding, post-purchase, and support follow-up.

Zonka Feedback Integrations

Zonka Feedback integrates with Salesforce, HubSpot, Zendesk, Freshdesk, Intercom, Jira, Slack, Microsoft Teams, Google Sheets, and Zoom. It also connects with Zapier, Make, and Integrately, and provides an API and webhooks for custom integrations.

Survicate is a customer feedback platform that helps you collect, analyze, and act on customer insights across multiple channels. It combines traditional surveys with AI-powered analysis to help you surface key trends and customer themes without manually sorting through feedback.

Why I picked Survicate: I added Survicate for its AI enrichment and automatic topic generation that organize feedback into themes like UX or technical issues. This can save you time and help you identify patterns faster. It also offers precise targeting, so you can send the right questions to the right customers at the right time, whether inside your product, via email, or across web and mobile apps. These features make it useful if you're managing feedback across multiple touchpoints and need quick visibility into what your customers are saying.

Standout features & integrations:

Features include an AI-powered research assistant, automatic enrichment to add CRM data to responses, multilingual support, transcriptions for audio feedback, customizable dashboards, and real-time analytics through its Insights Hub.

Integrations include HubSpot, Salesforce, Google Analytics, Intercom, Zendesk, Mailchimp, Klaviyo, Marketo, Microsoft Teams, Slack, Zapier, and Google Sheets.

Formsuite is an online form and survey platform that combines an AI-assisted builder, conditional logic, conversational form experiences, and AI-driven response analysis into a single no-code tool.

Who Is Formsuite Best For?

Formsuite is a good fit for small to mid-sized teams in marketing, sales, HR, or support who need a flexible, no-code tool for building forms and surveys without a dedicated developer.

Why I Picked Formsuite

I picked Formsuite as one of the best survey apps because of how much control it gives you over the visual presentation of your forms. Every element is customizable: brand colors applied across buttons, progress bars, and interactive elements; custom fonts matched to your brand guidelines; and logo and background imagery that makes each form feel purpose-built. On Pro plans, you can also strip out all Formsuite branding entirely, so survey respondents land on a page that looks like it came from your team, not a third-party tool.

Formsuite Key Features

• Conditional logic: Show or hide questions based on a respondent's previous answers to keep surveys focused and relevant.
• Conversational form mode: Present one question at a time in a chat-like format to increase survey completion rates.
• AI response analysis: Automatically surface key themes, sentiment, and insights from open-ended survey responses.
• Response analytics dashboard: Track views, starts, completions, and drop-off points across every survey you publish.

Formsuite Integrations

Formsuite integrates with Google, cal.com, and Calenderly.

SurveyMonkey is a versatile survey tool that caters to businesses of all sizes, offering a wide range of templates to suit various feedback needs. It enables users to create surveys quickly and gather actionable insights with ease.

Why I picked SurveyMonkey: Its extensive library of templates covers numerous industries and use cases, making it easy for you to find one that suits your needs. You can customize these templates with different question types and logic features to create more tailored surveys. The platform's analytics tools help you interpret the data and make informed decisions. This makes it a go-to solution for users who need ready-to-use survey options.

Standout features & integrations:

Features include a vast collection of survey templates, allowing you to start quickly. You can use logic features to create dynamic survey paths based on responses. The analytics tools provide insights that help you understand your survey data better.

Integrations include Salesforce, Microsoft Teams, Mailchimp, Slack, HubSpot, Google Drive, Eventbrite, Zendesk, Hootsuite, and Trello.

Typeform is an online tool designed for creating engaging and interactive surveys. It caters to businesses of all sizes, offering a unique way to connect with audiences through conversational forms.

Why I picked Typeform: Its interactive form design makes it one of the best apps for creating engaging surveys. Unlike many survey websites, it offers customizable question types and logic jumps to tailor the survey path based on user responses. This ensures a personalized experience for different demographics, leading to better response rates and more meaningful data collection.

Standout features & integrations:

Features include customizable design elements, allowing you to match your brand's style. You can use the logic jumps feature to create personalized survey paths. The platform also provides real-time response tracking to monitor your survey's performance.

Integrations include Google Sheets, Mailchimp, Slack, HubSpot, Salesforce, Zapier, Airtable, Trello, Pipedrive, and Monday.com.

SurveyLab is an online survey tool designed for a diverse user base, including large corporations, small businesses, and professionals. It facilitates data collection and automates research and reporting processes.

Why I picked SurveyLab: It offers custom survey branding, allowing you to align surveys with your brand's identity. Features like mobile surveys and multi-language support enhance its accessibility and reach. The platform integrates with various CRM and helpdesk software to streamline your workflow. With dedicated customer support, it ensures a smooth user experience.

Standout features & integrations:

Features include mobile survey capabilities, allowing you to reach respondents on any device. Multi-language support makes it easy to conduct surveys globally. The platform also offers advanced reporting tools to help you analyze data effectively.

Integrations include Salesforce, Zendesk, Mailchimp, Google Analytics, Slack, HubSpot, Microsoft Dynamics, Zapier, Trello, and Asana.

Qualtrics is a sophisticated survey platform designed for academic researchers and large organizations needing detailed data collection and analysis. It provides advanced tools for survey creation, distribution, and analysis, making it suitable for in-depth research projects.

Why I picked Qualtrics: It offers extensive features for academic research, including complex survey logic and customizable question types. You can tailor surveys to meet specific research needs, ensuring comprehensive data collection. The platform's advanced analytics help you interpret data with precision. Its ability to handle large-scale surveys makes it a preferred choice for educational institutions and research organizations.

Standout features & integrations:

Features include complex survey logic that allows for detailed data collection. You can use customizable question types to create surveys that match your research requirements. The platform also offers powerful analytics tools for in-depth data analysis.

Integrations include Salesforce, SAP, Adobe, Microsoft Dynamics, Slack, Tableau, Marketo, Zendesk, HubSpot, and Google Analytics.

Formstack is an online form builder and survey tool that caters to businesses needing efficient data collection and workflow automation. It helps users streamline their processes by creating forms, surveys, and documents that integrate smoothly into their workflows.

Why I picked Formstack: It excels in workflow automation, allowing you to automate repetitive tasks and integrate data seamlessly. With its drag-and-drop builder, you can create forms and surveys without any coding skills. The conditional logic feature helps tailor forms to your needs, ensuring you collect the right data. Its document generation capabilities further enhance productivity by automating paperwork and reducing manual entry.

Standout features & integrations:

Features include a drag-and-drop form builder that simplifies the creation process. You can use conditional logic to create dynamic forms that adapt to user responses. The tool also offers document generation, which automates the creation and management of paperwork.

Integrations include Salesforce, Microsoft Dynamics, Mailchimp, Google Drive, HubSpot, PayPal, QuickBooks, Dropbox, Zapier, and Slack.

Responsly is a survey platform tailored for businesses looking to gather employee feedback efficiently. It provides tools that help HR teams and managers create surveys that improve employee engagement and satisfaction.

Why I picked Responsly: It specializes in employee feedback surveys, offering templates designed to measure engagement and satisfaction. You can customize surveys with different question types to suit your team's needs. The platform provides real-time analytics to help you understand employee sentiments quickly. Its focus on employee feedback makes it an ideal choice for HR teams aiming to boost workplace morale.

Standout features & integrations:

Features include customizable survey templates that cater to various feedback needs. You can use real-time analytics to track responses and gain insights into employee sentiments. The platform also offers automated reporting, which saves you time on data analysis.

Integrations include Slack, Microsoft Teams, Google Workspace, Zapier, Salesforce, HubSpot, Zendesk, Mailchimp, Trello, and Asana.

Zoho Survey is an online survey tool designed for businesses looking to gather feedback efficiently. It serves a variety of users, from small businesses to large enterprises, offering a seamless experience within the Zoho ecosystem.

Why I picked Zoho Survey: It integrates effortlessly with Zoho's suite of applications, making it ideal for users already leveraging Zoho products. You can design surveys with a range of question types and use skip logic to enhance respondent engagement. The platform offers real-time reporting to help you analyze responses quickly. This integration capability with Zoho's CRM and other tools is a key advantage for businesses seeking a unified solution.

Standout features & integrations:

Features include customizable survey themes that let you align with your brand's identity. You can use skip logic to create more dynamic surveys. The platform also offers offline survey capabilities, which is great for collecting data without an internet connection.

Integrations include Zoho CRM, Zoho Campaigns, Zoho Analytics, Google Sheets, Salesforce, Mailchimp, Slack, HubSpot, Zapier, and Microsoft Teams.