18 Best SurveyMonkey Alternatives Reviewed in 2026
Best SurveyMonkey Alternatives Shortlist
Here's my pick of the 10 best software from the 18 tools reviewed.
SurveyMonkey is a popular online survey software that's known for its easy-to-use survey creation tools. But some users might look for alternatives due to its limited customization options and higher pricing for advanced features.
Using my experience with customer experience software, I tested and compared several of the top SurveyMonkey alternatives available. From there, I compiled my results into detailed reviews to help you find the best software for your unique needs.
What Is SurveyMonkey?
SurveyMonkey is an online survey software that helps you create and distribute surveys easily. It's commonly used by marketing professionals, researchers, and HR teams to gather insights and feedback.
Features like customizable templates, analytics, and mobile compatibility help you design surveys, collect responses, and analyze results efficiently. Overall, SurveyMonkey provides a straightforward way for your team to gather and understand customer and employee feedback.
Why Trust Our Software Reviews
Best SurveyMonkey Alternatives Summary
This comparison chart summarizes pricing details for my top SurveyMonkey alternative selections to help you find the best one for your budget and business needs.
| Tool | Best For | Trial Info | Price | ||
|---|---|---|---|---|---|
| 1 | Best for multi-channel feedback | 10-day free trial available | From $55.99/month | Website | |
| 2 | Best for AI-powered surveys | Free demo available | Pricing upon request | Website | |
| 3 | Best for conversational surveys | Free trial available | From $19/month | Website | |
| 4 | Best for enterprise research tools | 10-day free trial + free plan available | From $83/user/month (billed annually) | Website | |
| 5 | Best for real-time user feedback | Free plan available | From $39.99/month (billed annually) | Website | |
| 6 | Best for Salesforce integration | 14-day free trial | From $83/month (billed annually) | Website | |
| 7 | Best for no-code form creation | 14-day free trial | From $83/month (billed annually) | Website | |
| 8 | Best for AI-driven insights | 30-day free trial + free plan available | Pricing upon request | Website | |
| 9 | Best for data privacy focus | Free plan available | From $7.42/month (billed annually) | Website | |
| 10 | Best for self-hosting | Free plan available | From $22/month (billed annually) | Website |
-
Hiver
Visit WebsiteThis is an aggregated rating for this tool including ratings from Crozdesk users and ratings from other sites.4.7 -
CRM Creatio
Visit WebsiteThis is an aggregated rating for this tool including ratings from Crozdesk users and ratings from other sites.4.7 -
monday service
Visit WebsiteThis is an aggregated rating for this tool including ratings from Crozdesk users and ratings from other sites.4.6
Best SurveyMonkey Alternatives Reviews
Below are my detailed summaries of the best SurveyMonkey alternatives that made it onto my shortlist. My reviews offer a detailed look at the key features, pros & cons, integrations, and ideal use cases of each tool to help you find the best one for you.
Survicate is a feedback collection tool aimed at businesses and teams looking to gather insights across various customer touchpoints. It helps organizations improve customer experiences by collecting feedback through multiple channels.
Why Survicate is a good SurveyMonkey alternative: Survicate’s ability to collect feedback from different channels like websites, emails, and mobile apps makes it versatile. You can easily create surveys that fit each channel's specific needs. Additionally, with real-time feedback analysis, your team can respond quickly to customer insights, making it suitable for businesses looking to enhance their customer feedback strategy.
Standout features & integrations:
Features include real-time data collection, integration with popular tools like Intercom and HubSpot, and provides detailed reporting and analysis. Its user-friendly design allows for quick survey creation and customization.
Integrations include Slack, HubSpot, Intercom, Salesforce, Mailchimp, Google Analytics, Zendesk, Shopify, WordPress, and Zapier.
Pros and cons
Pros:
- Quick survey setup
- Real-time analysis
- Multi-channel feedback
Cons:
- Limited advanced reporting
- Requires setup time
New Product Updates from Survicate
Survicate's FullStory Integration for Mobile Apps
Survicate enhances its mobile surveys with FullStory integration, boosting user insights and analytics. For more information, visit Survicate's official site.
.
If you're searching for a tool that goes beyond traditional survey methodologies, Unwrap might just be what you need. Designed for businesses aiming to deepen their understanding of customer feedback, Unwrap offers a unique approach to collecting and analyzing customer insights. It caters to those in customer-centric industries, such as retail and software, who are looking to translate feedback into actionable insights to improve their products and services.
Why I Picked Unwrap AI
I picked Unwrap for its AI-powered surveys, which stand out among SurveyMonkey alternatives. The platform's ability to conduct conversational surveys that automatically ask intelligent follow-up questions ensures you get to the root of customer feedback. Additionally, Unwrap AI's auto-tagging feature removes the manual effort of categorizing feedback, freeing up your team to focus on strategic initiatives. These features are particularly valuable for businesses seeking to enhance their customer engagement and product development processes.
Unwrap AI Key Features
In addition to AI-powered surveys, Unwrap offers:
- Customizable Dashboards: Allow your team to visualize and share customer insights across the organization.
- Natural Language Assistant: Provides instant answers to your queries, enhancing decision-making processes.
- Real-Time Alerts: Notifies you of any data anomalies so you can address issues proactively.
- Multi-Channel Responder: Enables communication with customers across various platforms, ensuring a seamless feedback loop.
Unwrap AI Integrations
Integrations include Salesforce, Slack, Zendesk, HubSpot, Intercom, Jira, Microsoft Teams, Trello, Google Analytics, and Shopify. An API is available for custom integrations.
Pros and cons
Pros:
- AI-powered surveys enhance customer engagement and feedback quality
- Multilingual support caters to global user bases
- Personalized onboarding support helps maximize tool utilization
Cons:
- Over-reliance on AI could result in neglecting human analysis
- Occasional gaps in native platform integrations compared to competitors
SurveySparrow is designed for businesses seeking an intuitive and engaging way to gather customer feedback. If you're looking for a tool that transforms surveys into conversational experiences, SurveySparrow could be your go-to solution.
Why I Picked SurveySparrow
I picked SurveySparrow because of its unique emphasis on conversational surveys, which can significantly boost response rates. This feature turns feedback collection into a more engaging dialogue with your audience, making it particularly appealing to businesses focused on customer experience. Additionally, SurveySparrow's AI-driven insights through CogniVue help you derive actionable data from feedback, ensuring more informed decision-making. These features align well with the needs of organizations seeking deeper engagement and smarter insights from their survey efforts.
SurveySparrow Key Features
In addition to its conversational surveys and AI-driven insights, you’ll find these features beneficial:
- Reputation Management: This feature allows you to manage online reviews across over 100 platforms, helping build trust and improve your brand's credibility.
- Ticketing System: Facilitates quick resolution of issues raised in surveys, ensuring a closed feedback loop and satisfied customers.
- Multi-Channel Feedback Collection: Enables you to gather feedback through various channels, including WhatsApp, to meet your audience where they are.
- SpotChecks: Collects contextual micro-feedback directly on your website and apps, offering granular insights into user experiences.
SurveySparrow Integrations
Integrations include Salesforce, Slack, HubSpot, Mailchimp, Google Sheets, Zapier, Intercom, Zendesk, Microsoft Teams, and Shopify. An API is available for custom integrations.
Pros and cons
Pros:
- Offers easy sharing options across web, mobile, and email.
- Provides AI-driven insights for actionable decision-making.
- Supports multiple question types for diverse feedback collection.
Cons:
- Limited data export options, affecting flexibility in reporting.
- Mobile or offline survey coverage may require additional configuration in service-field scenarios.
New Product Updates from SurveySparrow
SurveySparrow's Enhancements to Survey Flows
SurveySparrow announced new updates, including enhancements in survey flows and user engagement. For more information, visit SurveySparrow's official site.
QuestionPro is an advanced survey and research platform designed for businesses and researchers who need advanced data collection and analysis. It supports teams in conducting market research, customer feedback, and employee surveys.
Why QuestionPro is a good SurveyMonkey alternative: QuestionPro’s enterprise-level features provide extensive survey customization and advanced analytics, catering to complex research needs. You can access a wide range of question types and survey templates to fit different scenarios. The platform also offers strong reporting tools to analyze data effectively on large-scale research projects.
Standout features & integrations:
Features include advanced question types, logic branching, and real-time analytics. It also provides customizable templates, integrations with platforms like Salesforce, and supports multi-channel distribution, making it ideal for feedback collection, research, and customer experience management.
Integrations include Salesforce, Tableau, Slack, Google Analytics, HubSpot, Marketo, Zapier, Microsoft Teams, Zendesk, and Mailchimp.
Pros and cons
Pros:
- Wide range of question types
- Advanced analytics options
- Extensive survey customization
Cons:
- Steeper learning curve
- Complex setup process
Qualaroo is a survey tool designed primarily for marketers and UX professionals to gather user insights directly from their websites or apps. It helps teams understand user behavior and collect feedback at specific touchpoints.
Why Qualaroo is a good SurveyMonkey alternative: Qualaroo’s real-time feedback capabilities allow you to capture insights as users interact with your site. With customizable nudges, you can ask the right questions at the right time. Additionally, the software’s targeted surveys help in collecting relevant data without interrupting the user experience. These features typically cater to teams looking for immediate, actionable insights.
Standout features & integrations:
Features include advanced targeting and branching logic, seamless integrations with various platforms, and an AI-powered sentiment analysis to understand responses better. It also allows for the creation of non-intrusive feedback surveys that appear directly on websites or apps.
Integrations include Google Analytics, Slack, HubSpot, Salesforce, Zapier, Marketo, Intercom, Segment, Adobe Analytics, and Mailchimp.
Pros and cons
Pros:
- Customizable survey nudges
- Targeted question delivery
- Real-time feedback
Cons:
- Requires technical setup
- Limited question types
FormAssembly is a web form and data collection platform catering to businesses and organizations that require seamless data management. It's primarily used by teams needing to integrate data collection directly into their existing workflows.
Why FormAssembly is a good SurveyMonkey alternative: FormAssembly’s strong integration with Salesforce helps your team streamline data entry and management. With features like customizable forms and advanced data routing, it ensures data goes where it's needed. You can also benefit from its compliance with data protection standards, keeping your information secure.
Standout features & integrations:
Features include strong security and compliance features, such as HIPAA, GDPR, and PCI DSS compliance, making it ideal for organizations handling sensitive data. Additionally, it includes powerful workflow automation and extensive customization options.
Integrations include Salesforce, Google Sheets, PayPal, Mailchimp, Pardot, Box, Stripe, Microsoft Dynamics 365, Slack, and HubSpot.
Pros and cons
Pros:
- Advanced data routing
- Customizable form options
- Strong Salesforce integration
Cons:
- Occasional performance issues
- Requires technical setup
Formstack is an online form and survey builder aimed at businesses and teams looking to create forms without coding knowledge. It supports industries needing efficient data collection and workflow automation.
Why Formstack is a good SurveyMonkey alternative: Formstack’s drag-and-drop interface allows you and your team to design forms intuitively without any technical skills. The software’s conditional logic helps optimize the form experience based on user response rates, enhancing data collection efficiency. With advanced security features, it also ensures your data remains protected during the form creation process.
Standout features & integrations:
Features include a powerful drag-and-drop form builder for creating custom forms without coding, workflow automation, and seamless integration with over 100+ apps. It also offers advanced data security, compliance tools, and e-signature capabilities, making it ideal for secure data collection and digital workflows.
Integrations include Salesforce, Google Sheets, Mailchimp, PayPal, HubSpot, Zapier, Microsoft Teams, QuickBooks, Dropbox, and Stripe.
Pros and cons
Pros:
- Easy to use interface
- Dynamic form creation
- No coding required
Cons:
- Basic analytics features
- Limited customization options
Qualtrics is a sophisticated survey and experience management platform used by large enterprises and organizations to gather in-depth insights. It serves teams focused on customer experience, employee experience, and market research.
Why Qualtrics is a good SurveyMonkey alternative: Qualtrics’ advanced analytics capabilities, including AI-driven insights, give you a deeper understanding of survey results. Similarly, the software’s predictive intelligence feature helps identify trends and patterns, allowing you to make informed decisions. Along with these key components, its strong reporting tools offer detailed analysis and visualization to streamline company metrics.
Standout features & integrations:
Features include real-time reporting, sentiment analysis, and predictive analytics. Additionally, it integrates with various platforms, offering seamless collaboration and distribution of insights across teams.
Integrations include Salesforce, Adobe, SAP, Slack, Microsoft Teams, ServiceNow, Zendesk, Tableau, Google Analytics, and Marketo.
Pros and cons
Pros:
- Customizable survey options
- Detailed reporting capabilities
- Predictive intelligence tools
Cons:
- Complex setup process
- Steep learning curve
Zoho Survey is a survey creation tool designed for businesses and professionals who need to gather respondents feedback and insights efficiently. It serves organizations looking for straightforward survey solutions with a focus on data privacy.
Why Zoho Survey is a good SurveyMonkey alternative: Zoho Survey offers enhanced data protection features, ensuring your information is secure. Its ability to host data on local servers provides an advantage for users who prioritize privacy. Additionally, the encryption and compliance options help meet stringent privacy requirements to help support your need for a secure survey platform.
Standout features & integrations:
Features include real-time response collection, advanced reporting with visual data insights, and integration with Zoho CRM and other third-party applications. It also supports multilingual surveys and offline data collection.
Integrations include Zoho CRM, Google Sheets, Mailchimp, Slack, Microsoft Teams, Salesforce, Eventbrite, Zapier, Zendesk, and Trello.
Pros and cons
Pros:
- Real-time reporting
- Customizable surveys
- Strong data privacy
Cons:
- Basic analytics features
- Limited question types
LimeSurvey is an open-source survey tool that appeals to organizations and researchers who require full control over their survey environment. It supports teams needing to host surveys on their own servers for privacy reasons.
Why LimeSurvey is a good SurveyMonkey alternative: LimeSurvey offers you the flexibility to host surveys on your own servers, giving you complete control over your data. With customizable templates and a wide range of question types, it caters to complex survey requirements. Additionally, its open-source nature ensures that you can tailor it to fit your organization's needs, making it ideal for those prioritizing data security and customization.
Standout features & integrations:
Features include advanced question logic, support for over 80 question types, multilingual capabilities, and data export options to various formats. It also allows for role-based permissions, making it suitable for team collaboration on surveys.
Integrations include Google Analytics, Zapier, Mailchimp, Microsoft Excel, SPSS, Stata, Tableau, Power BI, and Slack.
Pros and cons
Pros:
- Open-source flexibility
- Extensive question types
- Self-hosting capabilities
Cons:
- Basic built-in analytics
- Limited customer support
Other SurveyMonkey Alternatives
Here are some additional SurveyMonkey alternatives that didn’t make it onto my shortlist, but are still worth checking out:
- SurveyPlanet
For unlimited free surveys
- SurveyKing
For advanced question types
- Great Question
For UX research integration
- Tripetto
For storyboard form design
- Jotform
For drag-and-drop form building
- Typeform
For people-friendly forms
- Mailchimp
For email marketing integration
- Ceniment
For sentiment analysis
SurveyMonkey Alternatives Selection Criteria
When selecting the best SurveyMonkey alternatives to include in this list, I considered common buyer needs and pain points related to online survey software products, like integration capabilities and customization options. I also used the following framework to keep my evaluation structured and fair:
Core Functionality (25% of total score)
To be considered for inclusion in this list, each solution had to fulfill these common use cases:
- Create and distribute surveys
- Collect and analyze responses
- Generate reports and insights
- Customize survey design
- Automate follow-up emails
Additional Standout Features (25% of total score)
To help further narrow down the competition, I also looked for unique features, such as:
- Advanced data segmentation
- AI-driven suggestions
- Multi-language support
- Customizable branding
- Offline survey capabilities
Usability (10% of total score)
To get a sense of the usability of each system, I considered the following:
- User-friendly interface
- Drag-and-drop functionality
- Easy navigation
- Accessibility options
- Mobile responsiveness
Onboarding (10% of total score)
To evaluate the onboarding experience for each platform, I considered the following:
- Availability of training videos
- Interactive product tours
- Onboarding webinars
- Ready-to-use templates
- Quizzes and questionnaires
- Chatbot assistance
Customer Support (10% of total score)
To assess each software provider’s customer support services, I considered the following:
- 24/7 support availability
- Live chat support
- Comprehensive knowledge base
- Email support response time
- Personalized helpdesk service
Value For Money (10% of total score)
To evaluate the value for money of each platform, I considered the following:
- Competitive pricing
- Flexible subscription plans
- Free version/trial availability
- Feature-to-price ratio
- Discounts for annual billing
Customer Reviews (10% of total score)
To get a sense of overall customer satisfaction, I considered the following when reading customer reviews:
- Feedback on reliability
- User satisfaction with features
- Reported bugs and fixes
- Support experience feedback
- Overall product recommendation
Why Look for a SurveyMonkey Alternative?
While SurveyMonkey is a good choice of online survey software, there are a number of reasons why some users seek out alternative solutions. You might be looking for a SurveyMonkey alternative because:
- You need more advanced customization
- Your budget is tight for premium features
- You want better integration options
- You seek more responsive customer support
- Your team requires multilingual support
- You need enhanced data privacy compliance
If any of these sound like you, you’ve come to the right place. My list contains several online survey software options that are better suited for teams facing these challenges with SurveyMonkey and looking for alternative solutions.
SurveyMonkey Key Features
Here are some of the key features of SurveyMonkey, to help you contrast and compare what alternative solutions offer:
- Customizable Templates: Helps your choose from different templates to tailor your surveys to specific needs, saving you time and ensuring consistency.
- Question Type Prediction: Uses AI-driven technology to suggest the best question formats, helping you create effective surveys quickly.
- Multilingual Support: Helps create surveys in multiple languages to reach a broader audience, making it easier to gather diverse insights.
- Advanced Analytics: Analyzes your data with strong filtering and reporting tools, allowing you to uncover trends and make data-driven decisions.
- Collaboration Tools: Allows you to share surveys with your team, manage permissions, and centralize feedback to enhance teamwork and streamline processes.
- Response Collection Methods: Lets you use various channels like email, QR codes, and social media to collect responses, ensuring you reach your target audience.
- Data Privacy Features: Helps to ensure your data is secure with anonymous responses, password protection, and compliance with GDPR and CCPA.
- Integration Capabilities: Connects you with over 200 applications to automate workflows and enhance productivity for your team.
What’s Next?
If you're in the process of researching surveymonkey alternatives, connect with a SoftwareSelect advisor for free recommendations.
You fill out a form and have a quick chat where they get into the specifics of your needs. Then you'll get a shortlist of software to review. They'll even support you through the entire buying process, including price negotiations