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SurveyMonkey is a popular online survey software that's known for its easy-to-use survey creation tools. But some users might look for alternatives due to its limited customization options and higher pricing for advanced features. 

Using my experience with customer experience software, I tested and compared several of the top SurveyMonkey alternatives available. From there, I compiled my results into detailed reviews to help you find the best software for your unique needs.

What Is SurveyMonkey?

SurveyMonkey is an online survey software that helps you create and distribute surveys easily. It's commonly used by marketing professionals, researchers, and HR teams to gather insights and feedback. 

Features like customizable templates, analytics, and mobile compatibility help you design surveys, collect responses, and analyze results efficiently. Overall, SurveyMonkey provides a straightforward way for your team to gather and understand customer and employee feedback.

Why Look for a SurveyMonkey Alternative?

While SurveyMonkey is a good choice of online survey software, there are a number of reasons why some users seek out alternative solutions. You might be looking for a SurveyMonkey alternative because:

  • You need more advanced customization
  • Your budget is tight for premium features
  • You want better integration options
  • You seek more responsive customer support
  • Your team requires multilingual support
  • You need enhanced data privacy compliance

If any of these sound like you, you’ve come to the right place. My list contains several online survey software options that are better suited for teams facing these challenges with SurveyMonkey and looking for alternative solutions.

Best SurveyMonkey Alternatives Summary

This comparison chart summarizes pricing details for my top SurveyMonkey alternative selections to help you find the best one for your budget and business needs.

Tool Best For Trial Info Price
1
Survicate

Survicate offers versatile surveys, multi-channel feedback, and seamless integrations.

Best for multi-channel feedback

10-day free trial

From $59/month Website
2
QuestionPro

QuestionPro offers survey logic, sentiment analysis, and global language support.

Best for enterprise research tools

10-day free trial + free plan available

From $83/user/month (billed annually) Website
3
Qualaroo

Qualaroo offers advanced targeting, AI-driven insights, and user-friendly design.

Best for real-time user feedback

Free plan available

From $19.99/month Website
4
FormAssembly

FormAssembly offers easy form building, strong security, and seamless Salesforce integration.

Best for Salesforce integration

14-day free trial

From $83/month (billed annually) Website
5
LimeSurvey

LimeSurvey offers multilingual support, advanced unlimited questions, and strong security.

Best for self-hosting

Free plan available

From $22/month (billed annually) Website
6
SurveyPlanet

SurveyPlanet offers intuitive design, AI integration, and extensive customization options.

Best for unlimited free surveys

Free plan available

From $20/month Website
7
Tripetto

Tripetto offers flowchart-style form design, advanced logic, and flexible data storage.

Best for storyboard form design

Free plan available

From $99/year (billed annually) Website
8
Great Question

Great Question offers participant access, integrated research tools, and secure data management.

Best for UX research integration

14-day free trial

From $10/month (billed annually) Website
9
Zoho Survey

Zoho Survey offers customizable, secure surveys with seamless integration.

Best for data privacy focus

Free plan available

From $7.42/month (billed annually) Website
10
SurveyKing

SurveyKing offers advanced question types, ease of use, and targeted surveys for free.

Best for advanced question types

Free plan available

From $19/month Website

Why Trust Our Software Reviews

We’ve been testing and reviewing customer experience software since 2020. As customer experience managers ourselves, we know how critical and difficult it is to make the right decision when selecting software. We invest in deep research to help our audience make better software purchasing decisions.

We’ve tested more than 2,000 tools for different customer experience use cases and written over 1,000 comprehensive software reviews. Learn how we stay transparent & check out our software review methodology.

Best SurveyMonkey Alternatives Reviews

Below are my detailed summaries of the best SurveyMonkey alternatives that made it onto my shortlist. My reviews offer a detailed look at the key features, pros & cons, integrations, and ideal use cases of each tool to help you find the best one for you.

Best for multi-channel feedback

  • 10-day free trial
  • From $59/month
Visit Website
Rating: 4.6/5

Survicate is a feedback collection tool aimed at businesses and teams looking to gather insights across various customer touchpoints. It helps organizations improve customer experiences by collecting feedback through multiple channels. 

Why Survicate is a good SurveyMonkey alternative: Survicate’s ability to collect feedback from different channels like websites, emails, and mobile apps makes it versatile. You can easily create surveys that fit each channel's specific needs. Additionally, with real-time feedback analysis, your team can respond quickly to customer insights, making it suitable for businesses looking to enhance their customer feedback strategy.

Standout features & integrations:

Features include real-time data collection, integration with popular tools like Intercom and HubSpot, and provides detailed reporting and analysis. Its user-friendly design allows for quick survey creation and customization.

Integrations include Slack, HubSpot, Intercom, Salesforce, Mailchimp, Google Analytics, Zendesk, Shopify, WordPress, and Zapier.

Pros and cons

Pros:

  • Quick survey setup
  • Real-time analysis
  • Multi-channel feedback

Cons:

  • Limited advanced reporting
  • Requires setup time

Best for enterprise research tools

  • 10-day free trial + free plan available
  • From $83/user/month (billed annually)
Visit Website
Rating: 4.5/5

QuestionPro is an advanced survey and research platform designed for businesses and researchers who need advanced data collection and analysis. It supports teams in conducting market research, customer feedback, and employee surveys. 

Why QuestionPro is a good SurveyMonkey alternative: QuestionPro’s enterprise-level features provide extensive survey customization and advanced analytics, catering to complex research needs. You can access a wide range of question types and survey templates to fit different scenarios. The platform also offers strong reporting tools to analyze data effectively on large-scale research projects.

Standout features & integrations:

Features include advanced question types, logic branching, and real-time analytics. It also provides customizable templates, integrations with platforms like Salesforce, and supports multi-channel distribution, making it ideal for feedback collection, research, and customer experience management.

Integrations include Salesforce, Tableau, Slack, Google Analytics, HubSpot, Marketo, Zapier, Microsoft Teams, Zendesk, and Mailchimp.

Pros and cons

Pros:

  • Wide range of question types
  • Advanced analytics options
  • Extensive survey customization

Cons:

  • Steeper learning curve
  • Complex setup process

Best for real-time user feedback

  • Free plan available
  • From $19.99/month
Visit Website
Rating: 4.5/5

Qualaroo is a survey tool designed primarily for marketers and UX professionals to gather user insights directly from their websites or apps. It helps teams understand user behavior and collect feedback at specific touchpoints. 

Why Qualaroo is a good SurveyMonkey alternative: Qualaroo’s real-time feedback capabilities allow you to capture insights as users interact with your site. With customizable nudges, you can ask the right questions at the right time. Additionally, the software’s targeted surveys help in collecting relevant data without interrupting the user experience. These features typically cater to teams looking for immediate, actionable insights.

Standout features & integrations:

Features include advanced targeting and branching logic, seamless integrations with various platforms, and an AI-powered sentiment analysis to understand responses better. It also allows for the creation of non-intrusive feedback surveys that appear directly on websites or apps.

Integrations include Google Analytics, Slack, HubSpot, Salesforce, Zapier, Marketo, Intercom, Segment, Adobe Analytics, and Mailchimp.

Pros and cons

Pros:

  • Customizable survey nudges
  • Targeted question delivery
  • Real-time feedback

Cons:

  • Requires technical setup
  • Limited question types

Best for Salesforce integration

  • 14-day free trial
  • From $83/month (billed annually)
Visit Website
Rating: 4.4/5

FormAssembly is a web form and data collection platform catering to businesses and organizations that require seamless data management. It's primarily used by teams needing to integrate data collection directly into their existing workflows. 

Why FormAssembly is a good SurveyMonkey alternative: FormAssembly’s strong integration with Salesforce helps your team streamline data entry and management. With features like customizable forms and advanced data routing, it ensures data goes where it's needed. You can also benefit from its compliance with data protection standards, keeping your information secure. 

Standout features & integrations:

Features include strong security and compliance features, such as HIPAA, GDPR, and PCI DSS compliance, making it ideal for organizations handling sensitive data. Additionally, it includes powerful workflow automation and extensive customization options.

Integrations include Salesforce, Google Sheets, PayPal, Mailchimp, Pardot, Box, Stripe, Microsoft Dynamics 365, Slack, and HubSpot.

Pros and cons

Pros:

  • Advanced data routing
  • Customizable form options
  • Strong Salesforce integration

Cons:

  • Occasional performance issues
  • Requires technical setup

Best for self-hosting

  • Free plan available
  • From $22/month (billed annually)

LimeSurvey is an open-source survey tool that appeals to organizations and researchers who require full control over their survey environment. It supports teams needing to host surveys on their own servers for privacy reasons. 

Why LimeSurvey is a good SurveyMonkey alternative: LimeSurvey offers you the flexibility to host surveys on your own servers, giving you complete control over your data. With customizable templates and a wide range of question types, it caters to complex survey requirements. Additionally, its open-source nature ensures that you can tailor it to fit your organization's needs, making it ideal for those prioritizing data security and customization.

Standout features & integrations:

Features include advanced question logic, support for over 80 question types, multilingual capabilities, and data export options to various formats. It also allows for role-based permissions, making it suitable for team collaboration on surveys.

Integrations include Google Analytics, Zapier, Mailchimp, Microsoft Excel, SPSS, Stata, Tableau, Power BI, and Slack.

Pros and cons

Pros:

  • Open-source flexibility
  • Extensive question types
  • Self-hosting capabilities

Cons:

  • Basic built-in analytics
  • Limited customer support

Best for unlimited free surveys

  • Free plan available
  • From $20/month

SurveyPlanet is an online survey tool suitable for educators, marketers, and researchers who need to create surveys without limitations on the number of responses. It helps teams gather data and insights efficiently. 

Why SurveyPlanet is a good SurveyMonkey alternative: SurveyPlanet allows users to create unlimited surveys and collect unlimited responses, making it ideal for large projects or frequent use. With easy-to-use survey creation tools, your team can set up surveys quickly. Additionally, the platform offers customizable themes to match your branding, making it a good fit for those needing a cost-effective solution without compromising on functionality.

Standout features & integrations:

Features include unlimited surveys and responses, customizable themes, and the ability to create surveys in multiple languages. It also includes features like pre-written questions, survey logic branching, and anonymous response options, making it a versatile tool for both basic and advanced survey needs.

Integrations include Google Sheets, Slack, Mailchimp, HubSpot, Salesforce, Dropbox, Trello, Microsoft Teams, Asana, and Zapier.

Pros and cons

Pros:

  • Easy setup process
  • Customizable themes
  • Unlimited survey responses

Cons:

  • No offline mode
  • Limited advanced features

Best for storyboard form design

  • Free plan available
  • From $99/year (billed annually)

Tripetto is an innovative form builder that caters to developers and designers who need to create interactive and engaging forms. It’s used by teams looking to enhance user engagement through dynamic form experiences. 

Why Tripetto is a good SurveyMonkey alternative: Tripetto’s storyboard-based form design allows you to visualize and create forms in a more interactive way. Its drag-and-drop interface helps your team design forms effortlessly, making the process intuitive. Additionally, with features like logic branching, you can tailor the form experience based on user responses. These capabilities make it a great choice for those wanting to create engaging and customized forms.

Standout features & integrations:

Features include a visual drag-and-drop interface, branching logic for personalized experiences, and real-time data collection. It also offers seamless integrations with various platforms and customizable design options.

Integrations include Google Sheets, Zapier, Slack, Microsoft Teams, Trello, Airtable, Notion, Salesforce, Mailchimp, and HubSpot.

Pros and cons

Pros:

  • Logic branching capabilities
  • Interactive form creation
  • Storyboard design approach

Cons:

  • Basic reporting features
  • May require design skills

Best for UX research integration

  • 14-day free trial
  • From $10/month (billed annually)

Great Question is a research platform aimed at product and UX teams to facilitate user interviews and surveys. It helps teams gather insights to improve user experience and product development. 

Why Great Question is a good SurveyMonkey alternative: Great Question’s integration with UX research allows you to seamlessly conduct user interviews and gather feedback. The scheduling feature simplifies arranging interviews, making your research process more efficient. Plus, the software’s automated transcription helps you save time and focus on insights. These features are ideal for teams that prioritize user-centric design and continuous improvement.

Standout features & integrations:

Features include automating participant recruitment, managing interview scheduling, and organizing insights. It also integrates with popular tools like Slack and Zoom, making it easy to conduct interviews and share results within teams.

Integrations include Slack, HubSpot, Zoom, Google Calendar, Outlook, Notion, Trello, Asana, Jira, and Google Drive.

Pros and cons

Pros:

  • Efficient scheduling
  • Automated transcription
  • UX research integration

Cons:

  • Basic analytics tools
  • Limited question types

Best for data privacy focus

  • Free plan available
  • From $7.42/month (billed annually)

Zoho Survey is a survey creation tool designed for businesses and professionals who need to gather respondents feedback and insights efficiently. It serves organizations looking for straightforward survey solutions with a focus on data privacy. 

Why Zoho Survey is a good SurveyMonkey alternative: Zoho Survey offers enhanced data protection features, ensuring your information is secure. Its ability to host data on local servers provides an advantage for users who prioritize privacy. Additionally, the encryption and compliance options help meet stringent privacy requirements to help support your need for a secure survey platform.

Standout features & integrations:

Features include real-time response collection, advanced reporting with visual data insights, and integration with Zoho CRM and other third-party applications. It also supports multilingual surveys and offline data collection.

Integrations include Zoho CRM, Google Sheets, Mailchimp, Slack, Microsoft Teams, Salesforce, Eventbrite, Zapier, Zendesk, and Trello.

Pros and cons

Pros:

  • Real-time reporting
  • Customizable surveys
  • Strong data privacy

Cons:

  • Basic analytics features
  • Limited question types

Best for advanced question types

  • Free plan available
  • From $19/month

SurveyKing is a versatile survey creation tool designed for businesses and researchers who need detailed data analysis and collection capabilities. It supports teams in conducting in-depth surveys with a variety of question types. 

Why SurveyKing is a good SurveyMonkey alternative: SurveyKing offers a range of advanced question types that allow your team to craft surveys tailored to specific research needs. You can create detailed surveys with options like matrix questions and custom scoring. The platform also provides real-time analytics for quicker insights to help teams increase customer experience and improve operations. 

Standout features & integrations:

Features include customizable survey templates, real-time reporting, and data analysis tools. It also includes advanced question types, skip logic, and automated notifications to enhance user engagement and feedback collection.

Integrations include Google Sheets, Zapier, Slack, Mailchimp, Microsoft Excel, Salesforce, Trello, Dropbox, Google Drive, and Evernote.

Pros and cons

Pros:

  • Custom scoring options
  • Real-time analytics
  • Advanced question types

Cons:

  • No offline capabilities
  • Limited design customization

Other SurveyMonkey Alternatives

Here are some additional SurveyMonkey alternatives that didn’t make it onto my shortlist, but are still worth checking out:

  1. Qualtrics

    For AI-driven insights

  2. Formstack

    For no-code form creation

  3. Jotform

    For drag-and-drop form building

  4. SurveySparrow

    For recurring surveys

  5. Ceniment

    For sentiment analysis

  6. Typeform

    For conversational surveys

  7. Mailchimp

    For email marketing integration

SurveyMonkey Alternatives Selection Criteria

When selecting the best SurveyMonkey alternatives to include in this list, I considered common buyer needs and pain points related to online survey software products, like integration capabilities and customization options. I also used the following framework to keep my evaluation structured and fair:

Core Functionality (25% of total score)
To be considered for inclusion in this list, each solution had to fulfill these common use cases:

  • Create and distribute surveys
  • Collect and analyze responses
  • Generate reports and insights
  • Customize survey design
  • Automate follow-up emails

Additional Standout Features (25% of total score)
To help further narrow down the competition, I also looked for unique features, such as:

  • Advanced data segmentation
  • AI-driven suggestions
  • Multi-language support
  • Customizable branding
  • Offline survey capabilities

Usability (10% of total score)
To get a sense of the usability of each system, I considered the following:

  • User-friendly interface
  • Drag-and-drop functionality
  • Easy navigation
  • Accessibility options
  • Mobile responsiveness

Onboarding (10% of total score)
To evaluate the onboarding experience for each platform, I considered the following:

  • Availability of training videos
  • Interactive product tours
  • Onboarding webinars
  • Ready-to-use templates
  • Quizzes and questionnaires
  • Chatbot assistance

Customer Support (10% of total score)
To assess each software provider’s customer support services, I considered the following:

  • 24/7 support availability
  • Live chat support
  • Comprehensive knowledge base
  • Email support response time
  • Personalized helpdesk service

Value For Money (10% of total score)
To evaluate the value for money of each platform, I considered the following:

  • Competitive pricing
  • Flexible subscription plans
  • Free version/trial availability
  • Feature-to-price ratio
  • Discounts for annual billing

Customer Reviews (10% of total score)
To get a sense of overall customer satisfaction, I considered the following when reading customer reviews:

  • Feedback on reliability
  • User satisfaction with features
  • Reported bugs and fixes
  • Support experience feedback
  • Overall product recommendation

SurveyMonkey Key Features

Here are some of the key features of SurveyMonkey, to help you contrast and compare what alternative solutions offer:

  • Customizable Templates: Helps your choose from different templates to tailor your surveys to specific needs, saving you time and ensuring consistency.
  • Question Type Prediction: Uses AI-driven technology to suggest the best question formats, helping you create effective surveys quickly.
  • Multilingual Support: Helps create surveys in multiple languages to reach a broader audience, making it easier to gather diverse insights.
  • Advanced Analytics: Analyzes your data with strong filtering and reporting tools, allowing you to uncover trends and make data-driven decisions.
  • Collaboration Tools: Allows you to share surveys with your team, manage permissions, and centralize feedback to enhance teamwork and streamline processes.
  • Response Collection Methods: Lets you use various channels like email, QR codes, and social media to collect responses, ensuring you reach your target audience.
  • Data Privacy Features: Helps to ensure your data is secure with anonymous responses, password protection, and compliance with GDPR and CCPA.
  • Integration Capabilities: Connects you with over 200 applications to automate workflows and enhance productivity for your team.

What’s Next?

But what if you need more advice and tool suggestions? Where would you go? Well, there’s an answer to that too. Sign up for The CX Lead newsletter!