10 Best Gong Competitors in 2026
Best Gong Competitors Shortlist
A strong Gong competitor offers AI-powered conversation intelligence, reliable call recording, actionable insights, and smooth integrations that help your sales and customer teams analyze performance and improve deal outcomes. If you’re searching for Gong competitors, you want the same clarity and coaching that Gong delivers—plus features or pricing that fit your business even better.
This guide breaks down the top alternatives, highlighting what each solution does best. You’ll get honest, practical details so you can compare tools, avoid costly missteps, and find the right fit to support your team’s goals.
Best Gong Competitors Summary
This comparison chart summarizes pricing, trial, and demo details for my top Gong competitors selections for contractors to help you find the best software for your budget and business needs.
| Tool | Best For | Trial Info | Price | ||
|---|---|---|---|---|---|
| 1 | Best for sales readiness and skills development | Free demo available | Pricing upon request | Website | |
| 2 | Best for instant video call summaries | Free plan + free demo available | From $16/user/month (billed annually) | Website | |
| 3 | Best for unified voice and messaging insights | Free demo available | From $80/user/month (billed annually) | Website | |
| 4 | Best for live call guidance and agent prompts | Free demo available | Pricing upon request | Website | |
| 5 | Best for real-time team performance monitoring | 14-day free trial | Pricing upon request | Website | |
| 6 | Best for customizable conversation analytics | Free demo available | Pricing upon request | Website | |
| 7 | Best for pipeline-driven engagement insights | Free demo available | Pricing upon request | Website | |
| 8 | Best for full meeting lifecycle management | Free trial + free demo available | From $29/user/month (billed annually) | Website | |
| 9 | Best for automated deal risk detection | Free trial + free demo available | Pricing upon request | Website | |
| 10 | Best for AI-powered sales coaching | Free demo available | Pricing upon request | Website |
Why Trust Our Software Reviews
We’ve been testing and reviewing software since 2020. As CX leaders ourselves, we know how critical and difficult it is to make the right decision when selecting software.
We invest in deep research to help our audience make better software purchasing decisions. We’ve tested more than 2,000 tools for different CX use cases and written over 1,000 comprehensive software reviews. Learn how we stay transparent & our software review methodology.
-
SupportYourApp
Visit WebsiteThis is an aggregated rating for this tool including ratings from Crozdesk users and ratings from other sites.4.7 -
Tidio
Visit WebsiteThis is an aggregated rating for this tool including ratings from Crozdesk users and ratings from other sites.4.7 -
Freshdesk
Visit WebsiteThis is an aggregated rating for this tool including ratings from Crozdesk users and ratings from other sites.4.4
Best Gong Competitors Reviews
Below are my detailed summaries of the best Gong competitors that made it onto my shortlist. My reviews offer a detailed look at the features, integrations, and best use cases of each platform to help you find the best one for you.
Mindtickle is a revenue enablement platform that combines conversation intelligence with rep coaching, onboarding, and skills development — making it a strong fit for sales and enablement teams who want more than call recording from a single platform.
Who Is MindTickle Best For?
Mindtickle is a strong fit for enterprise sales organizations where frontline managers are expected to drive rep development alongside pipeline performance.
Why MindTickle Is a Good Gong Competitor
I picked Mindtickle because no other Gong competitor ties conversation intelligence directly to optimizing your sales process and rep skills development the way it does. After a call is AI-scored, Mindtickle's Readiness Index maps performance gaps to specific competencies and automatically assigns targeted training or AI-powered role-plays to close them. I appreciate that managers can track behavior change over time, not just leave time-stamped call feedback.
MindTickle Key Features
- Salesforce deep integration: Syncs call insights, training progress, and engagement data directly into Salesforce with bidirectional data flow.
- Competitor and objection tracking: Flags mentions of specific competitors or key objections automatically in conversation transcripts.
- Flexible learning content formats: Supports micro-learning modules, checklists, quizzes, assessments, and instructor-led training.
- Customizable analytics dashboards: Lets admins build tailored dashboards to monitor rep activity, competency benchmarks, and usage trends.
MindTickle Integrations
Mindtickle offers native integrations with Salesforce, Microsoft Teams, Zoom, and Webex. An API is available for custom integrations.
Pros and Cons
Pros:
- Readiness Index maps skill gaps to training
- AI role-play simulates realistic sales conversations
- Ties conversation data to rep coaching workflows
Cons:
- Setup and admin configuration is time-consuming
- Call analytics less granular than dedicated tools
Fathom is an AI meeting notetaker for sales and customer success teams who need automatic call recording, transcription, and summaries without committing to an enterprise-tier platform like Gong.
Who Is Fathom Best For?
Fathom is a strong fit for individual sales reps, small teams, and startups that want structured call notes and CRM logging without an enterprise contract.
Why Fathom Is a Good Gong Competitor
I've included Fathom in my top picks because the instant post-call summaries are genuinely impressive in practice. The moment a call ends, Fathom generates structured notes using 15+ built-in sales methodology templates, including BANT, MEDDIC, and Sandler, so reps skip manual formatting entirely. I also use Ask Fathom to query call content conversationally, which surfaces specific moments across recordings without scrubbing through transcripts.
Fathom Key Features
- Bot-free Mac capture (beta): Capture and transcribe Zoom, Google Meet, and Teams calls natively on Mac without relying on a meeting bot.
- CRM field sync: Automatically updates structured fields in Salesforce, HubSpot, and Close with meeting insights for each deal or contact.
- AI search alerts: Set custom search alerts to track keywords or topics across all organization meetings.
- Playlists and highlights: Curate clips from multiple calls into shareable playlists for enablement or onboarding purposes.
Fathom Integrations
Fathom offers native integrations with Salesforce, HubSpot, and Close, supports Google Meet, Zoom, and Microsoft Teams, and provides an API for custom integrations.
Pros and Cons
Pros:
- Bot-free call capture available on Mac
- Supports 15+ sales methodology note templates
- Instant post-call summaries require no manual input
Cons:
- Limited pipeline and deal risk intelligence
- No real-time in-call coaching prompts
Dialpad is an AI-native communications platform that unifies calling, messaging, and sales intelligence tools, making it a strong fit for sales and CX teams who want real-time transcription and coaching without managing a separate CI tool.
Who Is Dialpad Best For?
Dialpad is a natural fit for sales and support teams that already rely on cloud-based calling and want conversation intelligence built into the same platform.
Why Dialpad Is a Good Gong Competitor
I've included Dialpad in my top picks because it's the only tool on this list where the phone system and the conversation intelligence are the same product. What I appreciate most is that AI Live Coach Cards surface keyword-triggered guidance during a live call, not after it, which is something Gong doesn't do natively. I also find voicemail transcription genuinely useful: every missed call becomes searchable text, so no voice interaction slips through without being captured and analyzed.
Dialpad Key Features
- AI-powered call summaries: Automatically generates call recaps with key highlights and action items after every customer interaction.
- Multi-language live transcription: Transcribes calls in real time across multiple languages for a global team environment.
- CRM integration: Syncs call transcripts and analytics directly with CRM systems like Salesforce and HubSpot.
- Analytics dashboards: Visualizes call volume, sentiment trends, and agent performance metrics for team leads.
Dialpad Integrations
Dialpad offers native integrations with Salesforce, HubSpot, Zendesk, Zoho, Microsoft Teams, Google Workspace, and Slack, and provides an API for custom integrations.
Pros and Cons
Pros:
- Voicemail transcription makes missed calls searchable
- Live AI coaching prompts trigger mid-call automatically
- Real-time transcription covers voice and SMS channels
Cons:
- Transcription accuracy drops with accents or industry jargon
- Advanced AI features locked behind higher-priced tiers
Balto is a contact center AI platform built for high-volume B2C sales and service teams who need real-time call guidance, automated QA, and AI-driven coaching to improve agent performance and compliance on every call.
Who Is Balto Best For?
Balto is a strong fit for contact centers in compliance-heavy industries like insurance, Medicare, and financial services, where agents must follow strict scripts on every call.
Why Balto Is a Good Gong Competitor
I picked Balto as one of the best because it does something Gong simply doesn't: it guides agents in real time, while the call is still happening. Balto's Agent Assist pulls answers directly from your knowledge base and surfaces them on-screen the moment a customer asks a question. Its Real-Time Compliance Monitoring flags missing disclosures as they're skipped, not after the fact in a QA review.
Balto Key Features
- Automated QA workflows: Automatically evaluates 100% of calls for script adherence and compliance without manual sampling.
- Real-time notetaker: Generates accurate, customizable call summaries during and after every conversation.
- Multi-language support: Supports live guidance and transcription in over 20 languages including Spanish, French, and Arabic.
- Omnichannel context continuity: Maintains conversation context as interactions move between voice and digital channels.
Balto Integrations
Balto offers native integrations with Five9, NICE CXone, Amazon Connect, Genesys, RingCentral, and Talkdesk, plus an API for custom integrations.
Pros and Cons
Pros:
- Built for compliance-heavy regulated industries
- Automated QA scores every agent call
- Real-time agent prompts during live calls
Cons:
- Less focus on video meeting analysis
- Limited post-call deal intelligence features
Best for real-time team performance monitoring
Jiminny is a coaching-first conversation intelligence platform built for mid-market revenue teams who need AI-driven call analysis, rep performance tracking, and CRM-native insights without the complexity of enterprise-grade tools like Gong.
Who Is Jiminny Conversation Intelligence Best For?
Jiminny is a strong fit for mid-market sales and revenue teams that want structured coaching workflows and CRM-native call analysis without enterprise overhead.
Why Jiminny Conversation Intelligence Is a Good Gong Competitor
I've included Jiminny in my top picks because its real-time team performance monitoring goes beyond surface-level call scoring. The AI-driven call scoring engine automatically evaluates every rep conversation against defined criteria, so I can see where each rep stands without manually reviewing hours of recordings. Paired with Proactive Deal Insights that flag risks like stalled deals and missing next steps, I get a live view of both rep behavior and pipeline health in one place.
Jiminny Conversation Intelligence Key Features
- Ask Jiminny AI assistant: Generate call summaries, deal insights, and get conversational answers using natural language queries.
- Call playlist libraries: Curate and share best-practice calls and personalized learning playlists for rapid onboarding and ongoing development.
- Custom CRM logging: Automatically log calls, transcripts, and critical insights to your CRM for consistent record-keeping and actionable follow-up.
- Multi-platform integrations: Connect natively with dialers, calendaring, video meeting platforms, and leading CRMs to centralize customer conversations.
Jiminny Conversation Intelligence Integrations
Jiminny Conversation Intelligence offers native integrations with Salesforce, HubSpot, Microsoft Teams, Zoom, Aircall, and Outreach, and provides an API for custom integrations.
Pros and Cons
Pros:
- AI deal risk alerts surface pipeline gaps
- Coaching scorecards with rep benchmarking built in
- Real-time performance monitoring across active calls
Cons:
- Limited forecasting compared to enterprise-grade competitors
- Analytics depth lags behind Gong's reporting suite
Salesloft is a revenue orchestration platform that embeds conversation intelligence directly into the sales workflow, helping revenue teams coach reps, surface deal risks, and act on buyer signals without switching between tools.
Who Is Salesloft Best For?
Salesloft is a strong fit for mid-market and enterprise sales organizations where managers need visibility into rep activity and conversation quality at scale.
Why Salesloft Is a Good Gong Competitor
I've included Salesloft in my top picks because its customizable Tracker Trends let you define exactly what patterns to monitor across conversations, from competitor mentions to pricing pushback, rather than relying on a fixed set of AI-detected topics. I also like that the Conversation Key Moment AI flags specific signals like objections and decision-maker involvement inside active deals. That level of configurability in the analytics layer is what sets it apart.
Salesloft Key Features
- AI-assisted scorecards: Get rep performance assessed automatically with AI-analyzed call transcripts surfaced in manager workflows.
- Conversation summaries and action items: Automatically generate concise meeting summaries and key next steps from recorded sales meetings.
- Meeting prep assistant: Access consolidated conversation highlights and prep notes for upcoming meetings within your workflow.
- Salesforce bi-directional sync: Log sales activity and conversation insights directly to Salesforce with real-time data updates.
Salesloft Integrations
Salesloft offers native integrations with Salesforce, HubSpot, Microsoft Dynamics 365, Zoom, Google Workspace, Slack, and Zoho, and provides an API for custom integrations.
Pros and Cons
Pros:
- Tracker Trends are fully configurable by team
- Call recording syncs directly to active deal records
- Conversation AI flags specific rep coaching moments
Cons:
- Reporting surfaces data without prescriptive recommendations
- Too complex for smaller sales teams to adopt quickly
Outreach is a sales engagement platform built for revenue teams who want conversation intelligence woven directly into their pipeline workflows, with real-time rep coaching and AI deal management in one place.
Who Is Outreach Best For?
Outreach is a strong fit for mid-market and enterprise sales teams running high-volume outbound motions who need coaching and pipeline intelligence in a single platform.
Why Outreach Is a Good Gong Competitor
I've included Outreach in my top picks because it connects conversation intelligence directly to pipeline action in a way Gong doesn't. Where Gong analyzes calls after the fact, Kaia coaches reps live, surfacing battlecards and competitor context mid-conversation. I also rely on Deal Agent, which reads conversation signals and recommends specific opportunity field changes in real time, so deal health stays current without manual CRM updates.
Outreach Key Features
- Kaia™ playlists: Curate and share collections of recorded calls for targeted rep training and onboarding.
- Smart meeting and call assist: Automatically generates meeting summaries, action items, and follow-ups post-call.
- Multi-language transcription: Supports transcription and translation across several languages for global teams.
- CRM bidirectional sync: Keeps all conversation data automatically updated in Salesforce and HubSpot with no manual effort.
Outreach Integrations
Outreach offers native integrations with Salesforce, HubSpot, Microsoft Teams, Zoom, Google Meet, and Cisco Webex. An API is available for custom integrations.
Pros and Cons
Pros:
- Deal Agent updates CRM fields from conversation signals
- Kaia surfaces live battlecards mid-call
- Pipeline execution and conversation intel in one place
Cons:
- Steeper setup and onboarding curve than most competitors
- Conversation intelligence is less deep than Gong's
Best for full meeting lifecycle management
Avoma is a modular conversation intelligence platform built for revenue and enablement teams who want AI-driven call recording, coaching scorecards, and deal intelligence without committing to Gong's enterprise pricing model.
Who Is Avoma Conversation Intelligence Best For?
Avoma suits small to mid-market sales and customer success teams that need structured coaching and deal visibility at a predictable per-seat price.
Why Avoma Conversation Intelligence Is a Good Gong Competitor
I've included Avoma in my top picks because it genuinely covers the full meeting lifecycle, from real-time AI note-taking and Live Answer Assistant guidance during calls to post-call coaching scorecards and deal risk alerts. The Live Answer Assistant is what really sets it apart: it detects trigger phrases mid-call and surfaces pre-configured talking points for 20 seconds, visible only to the rep. Built-in MEDDIC, SPICED, and Sandler scoring then auto-evaluates every call without a separate tool.
Avoma Conversation Intelligence Key Features
- AI-generated follow-up emails: Creates summary emails and next steps based on meeting transcripts for fast CRM logging.
- Custom topic trackers: Lets you define keywords and phrases to automatically monitor in conversations for business-critical themes.
- Bidirectional CRM sync: Updates fields and pushes notes directly to Salesforce, HubSpot, Pipedrive, Zoho, and other platforms.
- Full multi-language transcription: Supports real-time call transcription and meeting notes in more than 40 languages.
Avoma Conversation Intelligence Integrations
Avoma Conversation Intelligence offers native integrations with Salesforce, HubSpot, Pipedrive, Zoho CRM, Copper, Zendesk Sell, Zoom, Google Meet, Microsoft Teams, and RingCentral. An API is also available for custom integrations.
Pros and Cons
Pros:
- Covers pre-meeting, live, and post-call stages
- AI scorecards benchmark reps against top performers
- Live in-call prompts surface during active conversations
Cons:
- Bot-based recording raises consent friction in calls
- Revenue forecasting lags behind Gong's depth
Chorus by ZoomInfo is a conversation intelligence platform built for B2B sales and revenue teams that need to connect meeting recording data directly to CRM deal health, coaching workflows, and pipeline signals.
Who Is Chorus by ZoomInfo Best For?
Chorus is a strong fit for enterprise and upper-mid-market sales organizations with dedicated RevOps or sales enablement functions, especially teams already using ZoomInfo.
Why Chorus by ZoomInfo Is a Good Gong Competitor
I picked Chorus by ZoomInfo because of how it connects conversation signals directly to deal health in real time. Its momentum pipeline view flags stalled deals automatically, using call data, email activity, and CRM engagement together. When a key stakeholder goes quiet, Chorus surfaces that risk without anyone digging for it. The native ZoomInfo enrichment also pulls live firmographic and contact data into call views, giving reps deal context before a conversation even starts.
Chorus by ZoomInfo Key Features
- Real-time transcription: Instantly records and transcribes calls, video meetings, and emails for post-call analysis and reference.
- Custom coaching scorecards: Lets managers create evaluation frameworks to benchmark rep performance with time-stamped comments.
- Automatic CRM data sync: Syncs contacts, notes, and conversation insights directly to Salesforce, HubSpot, and Microsoft Dynamics.
- Snippet sharing and collaboration: Enables teams to share key call moments with sales, product, and marketing for cross-functional learning.
Chorus by ZoomInfo Integrations
Chorus by ZoomInfo offers native integrations with Salesforce, HubSpot, Microsoft Dynamics 365, Zoom, Microsoft Teams, and Google Meet. An API is available for custom integrations.
Pros and Cons
Pros:
- Coaching scorecards benchmark reps against top performers
- Native ZoomInfo data enriches rep call context
- Automated deal risk detection flags stalled pipelines
Cons:
- Mobile experience lacks full desktop functionality
- Search and navigation within recordings feels limited
Clari Copilot is a conversation intelligence platform built into Clari's broader Revenue Orchestration Platform, giving sales teams real-time in-call coaching, automatic CRM capture, and deal signals that feed directly into AI-driven forecasting.
Who Is Clari Copilot Best For?
Clari Copilot is a strong fit for mid-market and enterprise sales organizations that are already invested in the Clari ecosystem and want coaching and forecasting in one connected platform.
Why Clari Copilot Is a Good Gong Competitor
I picked Clari Copilot as one of the best Gong competitors because of how it coaches reps during live calls. When a competitor comes up in conversation, Copilot surfaces the right battlecard instantly, so reps stay on track without breaking their flow. I also like the Gametapes library, where managers can build a searchable collection of top-performing calls for onboarding and ongoing coaching. RevGPT then converts those calls into formatted summaries, next steps, and suggested follow-up actions automatically.
Clari Copilot Key Features
- Automated CRM sync: Conversation insights, action items, and next steps are pushed into your CRM without manual entry.
- AI call summaries: Each call is automatically summarized, with highlights, decisions, and follow-ups generated for quick review.
- Consent management: Built-in tools ensure compliance with global call recording consent laws and data privacy requirements.
- Gamified rep analytics: Detailed dashboards track talk ratios, participation trends, and performance against team benchmarks.
Clari Copilot Integrations
Clari Copilot offers native integrations with Salesforce, HubSpot, Google Meet, Zoom, Microsoft Teams, Aircall, RingCentral, Outreach, and GoToMeeting. An API is available for custom integrations.
Pros and Cons
Pros:
- Searchable call library built for peer learning
- Forecasting and coaching live in one platform
- Real-time battlecards surface during live calls
Cons:
- Mobile app experience is notably limited
- Limited value outside the Clari ecosystem
Other Gong Competitors
Here are some additional Gong competitors that didn’t make it onto my shortlist, but are still worth checking out:
- Fireflies.ai
For cross-platform conversation capture
- Cresta
For AI-driven real-time agent assist
- Salesken
For real-time sales rep cueing
- Highspot
For sales content and conversation linkage
- Observe.AI
For compliance-driven contact center analysis
- Allego
For sales rep skill development insights
- Revenue.io
For CRM-integrated sales call management
- Convin
For multichannel contact center transcription
- Aviso
For unified pipeline & conversation analytics
- Sybill
For capturing buyer sentiment in meetings
How I Evaluate Gong Competitors
I evaluate Gong competitors in two layers: core functionality every platform must offer, and the differentiators that separate vendors. Call recording, AI analysis, and CRM sync form the baseline; coaching depth, pricing, and integrations go further.
Core Functionality (Table Stakes For This List)
When I'm selecting tools for my list, I rank each one on a scale from 0 (does not offer the functionality) to 5 (excels in this area) for each core functionality listed below. Then, I calculate the tool's total score into a percentage. Each tool needs to achieve a minimum total score of 65% to be considered for inclusion.
- Conversation Recording: I check whether a platform auto-captures calls, video meetings, and voice interactions across tools like Zoom, Teams, and popular dialers without requiring manual uploads.
- AI Transcription & Analysis: Accurate transcription is the starting point. I look for topic tagging, sentiment detection, talk-ratio tracking, and custom keyword trackers.
- Deal Intelligence: I evaluate how well each tool surfaces deal risks and next steps based on conversation signals, like flagging stalled deals when key stakeholders go silent.
- Coaching Tools: Managers need more than call playback. I look for time-stamped feedback, scorecards, and rep benchmarking that ties coaching directly to recorded interactions.
- CRM Integration: Bidirectional sync with CRMs like Salesforce and HubSpot matters here. I check whether activity logs, notes, and insights flow back without manual data entry.
- Revenue Forecasting: I evaluate whether the platform uses conversation and engagement data to inform pipeline predictions, not just display static forecast rollups.
Once I have a list of tools that meet the criteria, I consider what sets each platform apart.
Differentiating Factors (What Sets Vendors Apart)
Here's how I compare and contrast different vendors:
Standout Features
Real-time agent assist is a big differentiator. I look for platforms that surface live battlecards and objection-handling cues during active calls, not just in post-call reviews. Deal intelligence also matters—the best tools flag at-risk deals when key stakeholders go silent or sentiment shifts mid-cycle. I evaluate coaching scorecards that benchmark reps against top performers, giving managers a clear view of where to focus development.
Beyond Features
Pricing transparency matters a lot in this space. I check whether vendors publish their tiers or require a sales call just to get a quote, and whether they allow small-team pilots before a full commitment. Tech stack compatibility is another key factor—your platform needs to sync with your CRM, dialer, and meeting tools without manual workarounds. I also evaluate segment fit, since some platforms target enterprise orgs with hundreds of reps while others scale well from a ten-person team up.
Why Look For A Gong Competitor?
While Gong is a good choice of conversation intelligence platform, finding the right Gong alternative comes down to your team's specific budget and workflow requirements.
- Needing more pricing transparency or flexible contracts
- Wanting deeper integration with non-Salesforce CRMs
- Preferring faster or simpler deployment for small teams
- Looking for better multi-language transcription support
- Needing real-time coaching during live calls
- Wanting data residency or compliance outside existing regions
If any of these sound like you, you’ve come to the right place. My list contains several Gong competitors options that are better suited for teams facing these challenges with Gong and looking for alternative solutions.
Gong Key Features
Here are some of the key features of Gong, to help you contrast and compare what alternative solutions offer:
- Conversation recording: Gong automatically captures sales calls, meetings, and voice conversations across multiple platforms to create a comprehensive interaction history.
- AI transcription and analysis: The platform uses AI to transcribe conversations, identify topics, analyze sentiment, and surface trends in language or behavior.
- Deal intelligence: Gong monitors deal progress, flags risks, and highlights missing stakeholders or engagement gaps, giving teams actionable signals throughout the sales cycle.
- Coaching tools: Managers can review recordings, leave time-stamped feedback, and use scorecards and analytics to benchmark and improve rep performance.
- CRM integration: Gong syncs bidirectionally with leading CRMs such as Salesforce and HubSpot, logging calls, insights, and activity directly to customer records.
- Revenue forecasting: By analyzing engagement data and deal signals, Gong supports more accurate sales forecasting and pipeline management.
- Multi-language support: The platform transcribes and analyzes conversations in multiple languages, supporting global teams and international customers.
- Real-time agent assist: In-call prompts and battlecards can be delivered to reps during live conversations, guiding them with talking points and objection handling.
- Voice-of-customer analytics: Gong mines recorded interactions to uncover themes and feedback that can inform product development, marketing, or CX strategy.
- Security and compliance: Features like data encryption, consent management, and compliance certifications (GDPR, SOC 2) help ensure safe and legal use of recordings.