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Als Manager für Kundenerlebnisse wissen Sie, dass Umfragen und Datenerfassung entscheidend sind, um Ihre Zielgruppe zu verstehen. Vielleicht haben Sie Jotform ausprobiert, aber festgestellt, dass es bei der Anpassung, den Integrationen oder der Einhaltung gesetzlicher Vorschriften eingeschränkt ist. Viele Teams stehen vor denselben Herausforderungen und suchen nach Alternativen, die ihre Anforderungen besser erfüllen. 

Auf Grundlage meiner Erfahrungen beim Testen verschiedener Softwarelösungen habe ich die besten Jotform-Alternativen ermittelt, die einzigartige Funktionen und Vorteile bieten. Diese Tools können Ihrem Team helfen, Daten effizienter zu erfassen und tiefere Einblicke zu gewinnen. 

In diesem Artikel stelle ich Ihnen jede Option vor und konzentriere mich darauf, wie sie gängige Herausforderungen bewältigt. Dabei biete ich eine unvoreingenommene, gründlich recherchierte Perspektive, damit Sie eine fundierte Entscheidung treffen können.

Was ist Jotform?

Jotform ist eine Softwarelösung für Umfragen und Datenerfassung, die Unternehmen dabei unterstützt, effizient Informationen zu sammeln. Sie wird häufig von Marketingfachleuten, Lehrkräften und Veranstaltungsplanern eingesetzt, die Daten schnell erfassen und analysieren müssen. 

Funktionen wie die Erstellung von Formularen per Ziehen und Ablegen, anpassbare Vorlagen und die Integration mit anderen Tools helfen dabei, maßgeschneiderte Umfragen zu erstellen und effektiv Erkenntnisse zu gewinnen. Insgesamt bietet Jotform eine vielseitige Plattform für die Verwaltung von Datenerfassungsaufgaben.

Zusammenfassung der besten Jotform-Alternativen

Diese Vergleichstabelle fasst die Preisinformationen und die Anzahl der verfügbaren Formulare meiner besten Jotform-Alternativen zusammen, damit Sie die beste Lösung für Ihr Budget und Ihre geschäftlichen Anforderungen finden.

Warum Sie unseren Software-Bewertungen vertrauen können

Bewertungen der besten Jotform-Alternativen

Best for small business forms and payments

  • 7-day free trial + free plan available
  • From $24/month (billed annually)
Visit Website
Rating: 4.7/5

Paperform is an online form builder designed for small to medium-sized businesses. It allows you to create customized forms for surveys, quizzes, payments, and scheduling. 

Why it's a good Jotform alternative: Paperform offers a user-friendly interface with aesthetically pleasing designs, making it ideal for small businesses that need a professional touch. It provides solutions such as scheduling forms and payment processing, which are important for businesses. The platform also supports over 2,000 integrations to boost productivity. Its customization options make it a versatile choice for various business needs.

Standout features and integrations:

Features include scheduling management, eSignature capabilities, and AI tools for form creation. You can create forms without any coding, which simplifies the setup process, while the Guided Mode presents questions one at a time, making forms interactive.

Integrations include Google Sheets, Slack, Mailchimp, Dropbox, HubSpot, PayPal, and more.

Pros and Cons

Pros:

  • Great fit for SMB brands
  • Strong payment and checkout options
  • Flexible, page-style form layouts

Cons:

  • Limited branding customization options
  • Pricing is higher than that of many competitors

Best for extensive survey templates

  • Free plan available
  • From $30/user/month (billed annually)
Visit Website
Rating: 4.6/5

SurveyMonkey is a survey and data collection tool used by businesses and organizations to gather insights and feedback. It's popular among marketers, educators, and research teams for creating surveys and analyzing results. 

Why it's a good Jotform alternative: SurveyMonkey offers a wide range of survey templates, making it easy for you to get started quickly. Its advanced analytics and reporting tools give you deeper insights into your data, while customizable survey options and question types offer flexibility to meet your specific needs. This makes SurveyMonkey a versatile choice for detailed data collection tasks.

Standout features and integrations:

Features include question bank access, real-time results, and A/B testing. You can easily share surveys via email or social media, with options for anonymous responses. SurveyMonkey's mobile app allows you to manage surveys and analyze data on the go.

Integrations include Salesforce, Microsoft Teams, Slack, HubSpot, Google Drive, Mailchimp, and more.

Pros and Cons

Pros:

  • Real-time results and dashboards
  • Large library of survey templates
  • Intuitive survey-building interface

Cons:

  • Advanced features can feel pricey
  • The free plan has tight limits

Best for conversational, design-led forms

  • Free plan available
  • From $28/month (billed annually)
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Rating: 4.7/5

Typeform is an online form builder that lets users create interactive, engaging forms, surveys, and quizzes. It’s popular among marketers, educators, and businesses that want to boost user engagement and gather feedback effectively.

Why it's a good Jotform alternative: Typeform offers a user-friendly design that makes form creation intuitive and engaging for your audience. It offers conversational forms that boost response rates, along with customizable themes and templates to match your brand. The platform's emphasis on design and user experience makes it an appealing choice for creating interactive forms.

Standout features and integrations:

Features include conditional logic, customizable question paths, and interactive elements. You can use multimedia content such as images and videos to enrich your forms. Typeform also offers analytics to track form performance and gather insights.

Integrations include Google Sheets, Mailchimp, Zapier, HubSpot, Slack, Salesforce, Airtable, and more.

Pros and Cons

Pros:

  • Broad integrations for marketing stacks
  • Customizable themes
  • Engaging conversational format

Cons:

  • Weak version-history support
  • Limited multi-page layouts

Best for GDPR compliance

  • Free plan available
  • From $19/month (billed annually)
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Rating: 4.6/5

forms.app is an online form builder that lets users easily create surveys, quizzes, and contact forms. It is widely used by businesses, educators, and individuals who need to collect data efficiently. 

Why it's a good Jotform alternative: forms.app offers strong GDPR compliance, so your data collection adheres to strict privacy regulations. It features an intuitive drag-and-drop interface and allows for customization with conditional logic and payment options. The platform also offers a variety of templates to suit different needs, making it versatile across applications. Its emphasis on security and privacy makes it a reliable choice for your data collection tasks.

Standout features and integrations:

Features include AI-powered form generation, mobile-responsive designs, and e-signature capabilities. You can also create multi-page forms and integrate payment options directly into your forms. The platform offers a wide library of templates to help you get started quickly.

Integrations include Slack, Google Drive, Mailchimp, PayPal, HubSpot, and more.

Pros and Cons

Pros:

  • AI tools for building forms
  • Good value on lower tiers
  • Modern interface with quick creation

Cons:

  • AI form suggestions may need manual editing
  • Limited branding and CSS customization

Best for WordPress integration

  • Free demo available
  • From $59/year
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Rating: 4.6/5

Gravity Forms is a WordPress plugin that allows users to create custom forms for their websites. It's used by developers and website owners who need versatile form solutions integrated directly into their WordPress sites. 

Why it's a good Jotform alternative: Gravity Forms integrates directly with WordPress, making it an excellent choice if you want to manage forms within your site. It features an intuitive drag-and-drop form builder that lets you create forms without coding and advanced conditional logic that lets you tailor forms based on user input. Its ability to manage submissions and automate workflows makes it a powerful tool for website management.

Standout features and integrations:

Features include multi-page forms, file uploads, and entry management. You can use conditional logic to create dynamic forms that adapt to user responses and spam protection tools to keep your site secure from unwanted submissions.

Integrations include PayPal, Mailchimp, Dropbox, Zapier, Slack, HubSpot, Salesforce, and more.

Pros and Cons

Pros:

  • Extensible for developers via hooks
  • Advanced conditional logic and add-ons
  • Powerful WordPress-native form builder

Cons:

  • Minimal native data-reporting tools
  • Limited to WordPress sites

Best for easy payment forms

  • Free plan + free demo available
  • From $16.25/month (billed annually)
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Rating: 4.3/5

Wufoo is an online form builder designed to help users create forms and collect data efficiently. It's popular among small businesses, non-profits, and educators who need to gather information and process payments. 

Why it's a good Jotform alternative: Wufoo offers simple payment form creation, making it ideal for businesses that need to collect payments online. Its drag-and-drop interface simplifies form building, and you can customize forms with themes and templates. The platform supports logic-based rules to improve user experience, and its focus on payment processing and ease of use makes it a strong choice for businesses looking to simplify transactions.

Standout features and integrations:

Features include custom branding, real-time email notifications, and analytics reports. You can create forms with CAPTCHA for added security and track performance with built-in analytics. Wufoo also offers a form gallery to help you get started quickly.

Integrations include Salesforce, Mailchimp, Dropbox, Google Sheets, Slack, Zapier, and more.

Pros and Cons

Pros:

  • Solid Zapier-based integration options
  • Fast setup for payment forms
  • Simple drag-and-drop form builder

Cons:

  • Limited advanced logic depth
  • Outdated interface design

Best for HIPAA-compliant forms

  • 14-day free trial + free demo available
  • From $83/month (billed annually)
Visit Website
Rating: 4.2/5

Formstack is an online form builder used by businesses to automate workflows and manage data collection efficiently. It's popular among healthcare providers, financial services, and other industries that require secure data handling. 

Why it's a good Jotform alternative: Formstack offers forms with HIPAA compliance, making it a reliable choice for handling sensitive information. It includes features such as advanced security measures and data encryption to protect your data. You can automate workflows with its drag-and-drop builder, reducing manual processes. Formstack's focus on compliance and security makes it a strong option for industries with strict data regulations.

Standout features and integrations:

Features include conditional logic, workflow automation, and e-signature capabilities. You can create forms with custom branding to match your organization's identity and access conversion analytics to help track form performance.

Integrations include Salesforce, Google Drive, Mailchimp, Dropbox, HubSpot, PayPal, Slack, Microsoft Teams, and more.

Pros and Cons

Pros:

  • Strong security and compliance options
  • Reusable templates speed up projects
  • Good for complex workflow automation

Cons:

  • The user interface can be unintuitive
  • Limited flexibility in PDF or document generation

Best for integration with Zoho products

  • Free plan available + free demo available
  • From $10/month (billed annually)

Zoho Forms is an online form builder that helps businesses create forms to manage data collection and automate workflows. It's widely used by teams within organizations that utilize the Zoho suite for their business operations. 

Why it's a good Jotform alternative: Zoho Forms integrates smoothly with other Zoho products, making it ideal if you're already in the Zoho ecosystem. It features drag-and-drop form building and customizable templates to suit your needs, with advanced analytics to track form performance and gather insights. Its deep integration with Zoho services makes it a valuable tool for businesses looking for cohesive data management.

Standout features and integrations:

Features include conditional logic, approval workflows, and mobile forms. You can create forms that automatically trigger workflows and send notifications to your team. Zoho Forms also supports offline data collection, allowing you to gather information even without an internet connection.

Integrations include Zapier, Google Sheets, Slack, PayPal, and more.

Pros and Cons

Pros:

  • Strong automation and workflow options
  • Mobile apps support offline collection
  • Zoho product integration

Cons:

  • Limited features outside of the Zoho ecosystem
  • Limited template library

Best for Google Workspace users

  • Free plan available
  • Free plan available; from $7/user/month (billed annually) for Google Workspace

Google Forms is a versatile form builder that lets users create surveys, quizzes, and questionnaires. It's widely used by educators, business professionals, and teams within Google Workspace to gather and analyze data. 

Why it's a good Jotform alternative: Google Forms integrates smoothly with other Google Workspace apps, making it an ideal choice if you already use Google's suite of tools. It offers real-time collaboration, allowing your team to work together on form creation, and it automatically collects data into Google Sheets, simplifying data management. Its simplicity and integration capabilities make it a practical option for efficient workflow.

Standout features and integrations:

Features include customizable themes, response validation, and automatic data saving. You can create quizzes with automatic grading, which is helpful for educators, and collect unlimited responses, making it suitable for large-scale surveys.

Integrations include Google Sheets, Gmail, Google Classroom, and more.

Pros and Cons

Pros:

  • Automatic data collection
  • Real-time collaboration
  • Smooth integration with Google Workspace

Cons:

  • No native support for conditional logic
  • Lacks advanced workflow automation and notifications

Best for lead generation forms

  • Free 14-day trial
  • From $63/month (billed annually)

Growform is a multi-step form builder designed for businesses focused on lead generation. It caters to marketers and sales teams who need to capture more qualified leads with customizable, visually appealing forms. 

Why it's a good Jotform alternative: Growform's multi-step forms and conditional logic are tailored to improve lead quality and engagement. It offers over 100 high-converting templates, allowing you to create forms without coding, and you can easily customize forms to match your brand's aesthetic, improving the user experience. This makes Growform an ideal choice for businesses aiming to increase conversion rates.

Standout features and integrations:

Features include customizable backgrounds, fonts, and CSS tweaks. You can use conditional logic to ask tailored questions, improving lead quality. Growform also offers pixel firing and Google Tag Manager integration to track form performance.

Integrations include Google Sheets, Salesforce, HubSpot, Mailchimp, Slack, and more.

Pros and Cons

Pros:

  • Powerful no-code builder
  • High-converting templates for lead gen
  • Multi-step forms focused on conversions

Cons:

  • Complexity rises with very large forms using conditional logic
  • Limited advanced reporting and analytics

Weitere Jotform-Alternativen

Hier sind einige weitere Jotform-Alternativen, die es nicht in meine Übersicht geschafft haben, aber dennoch einen Blick wert sind:

  1. Tripetto

    For conversational logic forms

  2. Fillout

    For native Airtable and Notion integrations

  3. Qualaroo

    For user feedback insights

  4. ProProfs Survey Maker

    For educational quizzes and surveys

  5. SurveySparrow

    For conversational surveys

  6. WPForms

    For WordPress beginners

  7. Formsite

    For secure data collection

  8. Cognito Forms

    For complex calculations

  9. Youform

    For intuitive form customization

How I Evaluate Jotform Alternatives

I split my evaluation into two layers: the baseline must-haves like conditional logic, multi-channel delivery, and CRM sync, and the differentiators that set a tool apart for CX teams specifically.

Core Functionality (Table Stakes For This List)

When I'm selecting tools for my list, I rank each one on a scale from 0 (does not offer the functionality) to 5 (excels in this area) for each core functionality listed below. Then, I calculate the tool's total score into a percentage. Each tool needs to achieve a minimum total score of 65% to be considered for inclusion.

  • Drag-and-Drop Form Builder: I check whether you can build multi-page forms with diverse field types and templates without needing a developer to get a CSAT survey live.
  • Conditional Logic & Branching: Dynamic skip logic and branching paths matter here—like routing a detractor to a follow-up question while skipping it for promoters.
  • Multi-Channel Distribution: I evaluate how many delivery options each tool supports, from embedded website forms and email links to QR codes at physical touchpoints.
  • CX Tool Integrations: Native connections with CRMs like Salesforce and HubSpot and helpdesks like Zendesk and Freshdesk keep form data flowing into existing workflows.
  • Response Management & Analytics: I look for dashboards that let you filter, visualize, and export submission data—not just a raw spreadsheet dump of responses.
  • Customization & Branding: The ability to match forms to your brand with custom colors, logos, fonts, and domains ensures a consistent customer experience across touchpoints.

Once I have a list of tools that meet this criteria, I consider what sets each platform apart.

Differentiating Factors (What Sets Vendors Apart)

Here's how I compare and contrast different vendors:

Standout Features

AI-powered form creation is a big differentiator—tools that generate survey drafts from a text prompt save hours when you're building post-interaction feedback forms. I also evaluate workflow automation capabilities, like auto-routing a low CSAT response to a support manager for immediate follow-up. Sentiment analysis adds another layer, helping VoC analysts surface recurring themes from open-ended responses without manually tagging hundreds of submissions.

Beyond Features

Compliance matters when your forms collect sensitive customer data. I check whether a platform supports GDPR, HIPAA, and SOC 2 requirements, since CX teams often handle personal information across regions. Pricing structure is another key factor—I evaluate whether submission limits and user seat costs stay predictable as your feedback volume grows. Team collaboration also plays a role, especially for distributed CX operations where role-based access and shared form libraries keep everyone aligned without duplicating work.

Warum nach einer Jotform-Alternative suchen?

Jotform ist zwar eine gute Wahl für Umfragen und Datenerfassung, aber es gibt mehrere Gründe, warum manche Nutzer nach alternativen Lösungen suchen. Vielleicht suchen Sie nach einer Jotform-Alternative, weil …

  • Sie mehr Anpassungsmöglichkeiten benötigen
  • Ihr Team erweiterte Analysefunktionen benötigt
  • Sie eine bessere Integration von Drittanbietern mit vorhandenen Tools wünschen
  • Sie Möglichkeiten zur Offline-Datenerfassung benötigen
  • Ihre Organisation stärkere Sicherheitsfunktionen benötigt
  • Sie nach einer kostengünstigeren Option suchen

Wenn Sie sich in einem dieser Punkte wiedererkennen, sind Sie hier genau richtig. Meine Liste enthält mehrere Softwareoptionen für Umfragen und Datenerfassung, die besser für Teams geeignet sind, die mit diesen Herausforderungen bei Jotform konfrontiert sind und nach alternativen Lösungen suchen.

Funktionen

Hier sind einige der wichtigsten Funktionen von Jotform, damit Sie die Angebote alternativer Lösungen gegenüberstellen und vergleichen können:

  • Formular-Editor mit Drag-and-drop-Funktion: Erstellen Sie ganz einfach benutzerdefinierte Formulare, indem Sie Formularfelder und Bilder hinzufügen, Stile ändern und eigene Domains ohne Programmierkenntnisse verwenden.
  • Formularvorlagen: Greifen Sie auf über 10.000 vorgefertigte Vorlagen zu, um Formulare schnell anzupassen.
  • Bedingte Logik: Erstellen Sie dynamische Formulare, die sich an die Antworten der Benutzer anpassen und dadurch die Interaktion verbessern.
  • Zahlungsintegration: Erheben Sie Zahlungen direkt über Formulare, indem Sie verschiedene Zahlungsdienstleister verwenden.
  • Automatische Antwort-E-Mails: Richten Sie automatisierte E-Mail-Antworten für Formulareinsendungen ein, um Ihr Publikum auf dem Laufenden zu halten.
  • PDF-Erstellung: Wandeln Sie Formulareinsendungen in PDF-Dokumente um, um sie einfach weiterzugeben und zu archivieren.
  • Offline-Datenerfassung: Verwenden Sie die mobile App, um Daten ohne Internetverbindung zu erfassen – ideal für Arbeiten im Außendienst.
  • Elektronische Signaturen: Holen Sie über anpassbare Formulare rechtsverbindliche Signaturen ein und vereinfachen Sie so die Genehmigung von Dokumenten.
  • Formularanalyse: Analysieren Sie Formulardaten, um Erkenntnisse zu gewinnen und die Leistung Ihrer Formulare zu verbessern.
  • Werkzeuge für die Zusammenarbeit: Arbeiten Sie mit Ihrem Team an der Erstellung und Verwaltung von Formularen und steigern Sie so die Produktivität.

Wie geht es weiter?

Wenn Sie gerade Software zur Durchführung von Umfragen und zur Datenerfassung recherchieren, wenden Sie sich für kostenlose Empfehlungen an einen Berater von SoftwareSelect.

Sie füllen ein Formular aus und führen ein kurzes Gespräch, in dem die spezifischen Anforderungen Ihres Unternehmens besprochen werden. Anschließend erhalten Sie eine engere Auswahl an Software, die Sie prüfen können. Die Berater unterstützen Sie sogar während des gesamten Kaufprozesses, einschließlich der Preisverhandlungen.

Sugandha Mahajan
By Sugandha Mahajan

Sugandha ist die Redakteurin von The CX Lead. Mit fast einem Jahrzehnt Erfahrung in der Entwicklung von Content-Strategien und der Leitung redaktioneller Abläufe auf digitalen Plattformen verfügt Sugandha über ein tiefes Verständnis dafür, was das Publikum engagiert. Ihre Leidenschaft liegt darin, komplexe Themen in klare, umsetzbare Erkenntnisse zu übersetzen—insbesondere in schnelllebigen Bereichen wie SaaS, digitale Transformation und Kundenerlebnis.

Bei The CX Lead konzentriert sie sich darauf, den Stimmen von CX-Innovatoren mehr Gehör zu verschaffen und Inhalte zu schaffen, die Praktikern helfen, im Beruf erfolgreich zu sein.

Interessiert an einer Bewertung? Mehr dazu hier.