20 Best Usability Testing Tools Of 2025 For Better UX

Lightster is a user testing and survey platform that enables product managers, designers, and researchers to gather feedback from their target audience.

Why I picked Lightster: I like that you can use this platform as a usability testing tool for user-focused feedback collection. Lightster facilitates direct interactions with users, offering real-time reactions, ideas, and insights. These insights are crucial for validating assumptions and making informed decisions about your product.

Lightster also offers a wide range of options for these interactions to take place with your target audience, including live sessions, screen recordings, direct messaging, customer interviews, and surveys. This direct connection with users ensures that feedback is relevant and actionable, making it a valuable tool for anyone looking to gain insights into product development and overall usability.

Lightser Standout Features and Integrations:

Standout features include UX testing functionalities that allow you to observe your target audience's reactions to designs, prototypes, or products. You can also send surveys or unmoderated tests to your targeted demographic and receive responses quickly. Furthermore, Lightster enables team members to join each session, allowing for collaborative efforts in user testing and data gathering.

Integrations include Google Calendar, Outlook Calendar, and more.

UXArmy is a cloud-based remote user research platform designed to assist designers, user researchers, and product developers in enhancing the user experience of their digital products. 

Why I picked UXArmy: I like its support for both unmoderated and moderated usability testing. Unmoderated testing allows for the evaluation of prototypes, websites, and mobile apps without the need for a facilitator. On the other hand, its moderated research capability involves live video conversations with users, providing in-depth insights and the ability to probe deeper into user behaviors and preferences. 

Additionally, UXArmy offers specialized tools like card sorting and tree testing, which are essential for designing intuitive information architectures and navigation systems. UXArmy even automates the recruitment of test participants from a diverse and independent user panel to ensure unbiased and reliable feedback. The platform also provides real-time screen videos, heat maps, and navigation paths, offering clear visualizations of user interactions. 

UXArmy Standout Features and Integrations:

Standout features include the dashboard that provides a centralized page to access and analyze research data, enabling users to see updated patterns and trends in user responses. Additionally, the task logic feature enables the creation of custom paths through tasks based on user responses or preset conditions, enhancing the flexibility and depth of usability testing. The video recording feature also captures user interactions with screen and verbalized feedback

Integrations include Figma and Zoom.

The team behind Userlytics boasts over 14 years of experience in UX research. Userlytics is a remote user testing platform that allows you to build a study, select participants, and gather UX insights. 

Why I picked Userlytics: I’m delighted at the prospect of testing your concept sketches and prototypes, even before a product goes live. Userlytics helps you to conduct prototype testing throughout the product development lifecycle (PDLC). Moreover, the Userlytics platform is compatible with popular prototyping tools like Figma and Axure. 

Userlytics helps you define the right target audience with advanced demographic filters. For instance, if your app targets middle-aged men in India, you can create a similar test audience to get highly curated testing responses.

Userlytics Standout Features and Integrations:

Standout features include integrated multimodal testing, which combines screen recording, auditory feedback, webcam recording, and eye-tracking. Userlytics also supports virtual reality (VR) testing of apps and prototypes designed for Oculus. 

Integrations include Adobe XD, Axure, Figma, and Protopie. 

The team behind UXtweak amassed tremendous experience in UX research before building this platform. UXtweak has always been looking to add new testing tools like the first click test, preference test, prototype testing, and others.

Why I picked UXtweak: As a customer experience specialist, I relish understanding what users feel about my digital products. With UXtweak, you can leverage several user empathy tools.

One popular user empathy tool is the five second test; the objective is to gauge participants’ memory of your design after five seconds. The test results can quickly articulate how cluttered or straightforward your website UI is. As a result, UXtweak actually helps you intelligently tweak your UI.

UXtweak Standout Features and Integrations:

One standout feature is UXtweak’s robust mobile app usability testing tool that screen records participants’ interactions with your app. You can design a well-curated target user base using the Online Recruiting feature.

Integration details are currently not available.

Datadog offers a plethora of critical application key performance indicators (KPIs) like mean time to resolution (MTTR). The Datadog platform collects helpful metrics that are useful for different stakeholders, including IT operations, developers, security, customer support, and business.

Why I picked Datadog: I’m amazed by the number of use cases that Datadog supports. Datadog collates information from several sources, including logs, traces, metrics, and metadata. 

Datadog is an absolute blessing for your operations team, as the tool helps reduce MTTR with a full-stack visibility platform. Furthermore, Datadog offers API tests to evaluate various system layers, including HTTP, DNS, SSL, etc. In a nutshell, Datadog elegantly combines usability testing features with security prowess to precisely monitor the performance and health of your cloud infrastructure and apps. 

Datadog Standout Features and Integrations:

Standout features include full-stack observability and anomaly detection. Datadog harnesses machine learning to impart intelligent alerting and anomaly detection for proactively identifying and handling issues in real time, assuring optimal system performance and dependability.

Integrations include 25+ tools like AWS, Azure, Bonsai, Boundary, Docker, DoControl, Drata, Google Cloud, Jira, Kubernetes, New Relic, PagerDuty, Slack and others.

SmartBear has a comprehensive collection of usability testing tools that serve several use cases, including UI testing, API quality testing, application stability testing, and performance bottleneck testing. SmartBear claims that its testing tools can help shorten your test cycle timelines by over 90%.

Why I picked SmartBear: As a former API developer, the sheer firepower that SmartBear packs is impressive. TestComplete, which is SmartBear’s automated UI testing tool, helps test different kinds of web applications. Additionally, SmartBear makes it easy to perform cross-browser tests in a matter of clicks. 

Testing usually involves setting up predefined test environments. BitBar, another SmartBear tool, grants you instant access to over 2,050 testing environments. Furthermore, VisualTest is another UI testing tool that leverages AI to streamline testing processes.

SmartBear Standout Features and Integrations:

SmartBear’s biggest standout feature, in my opinion, is it's easy-to-create test scripts. SmartBear’s InstaPlay Recorder helps you create and execute complex scripting transactions. BitBar enables you to simulate parallel automated tests on several devices and browsers. As a result, your testing productivity grows substantially.

Integrations include Bitbucket, Confluence, GitHub, HipChat, Jenkins, Jira, Selenium, Slack, TestRail, Trello and others.

Userbrain is a user testing tool that’s very easy to use. With tons of starter templates and a tester pool of over 100,000 people, it’s incredibly straightforward to design and conduct usability tests for your digital products.

Why I picked Userbrain: I’m a huge fan of internal collaboration. With Userbrain, you can effortlessly collaborate with your UX team. The platform allows you to assign tags and comments at any time stamp of the usability test recordings. Additionally, you can download comments as CSV resources to share with your team.

Userbrain’s reporting features are handy with several quantitative metrics like task completion rate and time on task. What’s remarkable is that these reports get updated in real-time as and when users complete testing your application or prototype.

Userbrain Standout Features and Integrations:

One standout feature for Userbrain is its testing scheduler that enables you to automate user testing. You can schedule weekly or monthly tests to build up the habit of user testing. Furthermore, Userbrain allows you to invite other testers (apart from the application’s tester pool). As a result, you can enroll your colleagues as testers to get their take on an application or website too. 

Integration details are currently not available.

Userfeel is a remote usability testing platform allowing you to collect feedback on your website or app from people worldwide. Userfeel’s testing panel boasts over 150,000 testers proficient in 40 languages.

Why I picked Userfeel: I like the pricing model that Userfeel offers; it’s a pay-as-you-go, flexible model where you pay for each test. There’s no subscription fee, which is helpful if you seek usability testing only on rare occasions.

Userfeel features two types of user tests: moderated and unmoderated. Moderated tests are where the tester performs a solo check of your website and then records feedback. On the other hand, unmoderated user tests allow you to have a collaborative session with the tester. As a result, you can ask more detailed questions to collect more curated responses.

Userfeel Standout Features and Integrations:

Standout features include a System Usability Scale (SUS) rating that assigns your website a 0-100 usability score. Userfeel evaluates a SUS score for each usability test. You can use the SUS rating as a reliable indicator of the browsing ease on your website. Userfeel also leverages the Google Speech API to automatically transcript all usability testing sessions. Consequently, you can quickly jump to specific points in the transcript.

Integration details are currently not available.

Trymata claims that its usability testing features can help you realize an average sales hike of 40%. Launched in 2015, the platform (formerly known as TryMyUI) quickly rose to prominence with a comprehensive set of usability features. 

Why I picked Trymata: Tryata is highly effective thanks to its simple design, large participant pool, and insightful testing options. Its user-friendly platform and broad participant pool allow researchers to collect important input and get actionable insights to improve the usability of their digital products.

Trymata offers customized screener questions and demographic filtering in user research. Moreover, its extensive filtering features enable you to pick participants accurately based on variables such as age, area, or job, thus, improving research study precision.

Trymata Standout Features and Integrations:

Standout features include Trymata’s frustration filters that collect useful data like specific instances in your customer journey that resulted in rage clicks, error clicks, or dead clicks. Additionally, Trymata collects valuable website visitor logs that describe how users interact with your website.

Integration details are currently not available.

Maze is a usability testing tool that optimizes your customer experience research process. With Maze, you can effectively integrate the customer’s voice into your development cycles. 

Why I picked Maze: I’m enthralled by the feedback-prompting feature that Maze offers. You can prompt users to leave feedback if you seek inputs on a particular section of a webpage or an application. 

Moreover, Maze also offers practical resources like the “participants in-app” and “measure NPS over time” templates. Maze also packs a unique feature that allows you to measure user deviations from predefined paths on a website. With such a microscopic emphasis on your digital users’ behavior, you can quickly identify potential areas of improvement.

Maze Standout Features and Integrations:

Standout features include great visual and context-rich reporting that cumulates various parameters into a usability score. You can also A/B test different web elements to improve the usability score. Additionally, Maze enables you to embed screener surveys on specific web pages to recruit new users for UX research.

Integrations include Adobe XD, Figma, Notion, Sketch, and Slack.