12 Best Customer Analytics Conferences To Learn From The Best
Attending any customer experience conference, like customer analytics conferences, is a fantastic way for data and customer analytics leaders to stay on top of industry trends, network with peers, and learn from experts.
In 2025, there are several conferences worth attending. Here’s my summary of each conference and an explanation of why it’s great, with key details so you can plan to attend. Whether you’re looking to expand your knowledge, explore new technologies in analytics, develop partnerships with exhibitors, or understand the latest market dynamics, these conferences are a great place to start.
Best Customer Analytics Conferences in 2025 Shortlist
Here's a shortlist of the best customer analytics conferences I think are worth attending in 2025:
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- CDAO Canada - Toronto, Canada (March 26-27, 2025)
- Customer Intelligence Summit Singapore 2025 - Marina Bay Sands, Singapore (April 8, 2025)
- The Analytics and Data Summit 2025 - Redwood Shores, CA (April 8-10, 2025)
- Analytics Unite 2025 - Chicago, IL (April 28-30, 2025)
- 2025 InsightsOn Conference - New Haven, CT (May 9-10, 2025)
- Gartner Data & Analytics Summit - London, UK (May 12-14, 2025)
- Customer Experience Strategies Summit - Ontario, Canada (May 28-29, 2025)
- Marketing Analytics Summit - Phoenix, AZ (June 2-5, 2025)
- Big Data & Analytics Summit Canada 2025 - Toronto, Canada (June 4-5, 2025)
- Customer Insight and Analytics Conference - Melbourne, Australia (August 13-14, 2025)
- MADS Conference - San Diego, CA (September 15-17, 2025)
- Digital Customer Experience Summit - Toronto, Canada (November 12-13, 2025)
Find more details about each conference below.
Best Customer Analytics Conferences Of 2025
Below are my summaries of the best customer analytics conferences that made it onto my shortlist. My reviews offer a look at each event’s dates, location, pricing, and unique offerings.
1. CDAO Canada - Toronto, Canada (March 26-27, 2025)
- Dates: March 26-27, 2025
- Location: Hyatt Regency Toronto, Canada
- Pricing: Starts at $499 CAD; Free (for VP and C-Suite Level Executives)
- Website: CDAO Canada
- Social Media: Facebook, LinkedIn, X
Overview:
CDAO Canada is an annual conference for data and analytics professionals, focusing on leveraging generative AI to transform data strategies and drive business innovation. The 2025 event will explore the latest advancements in AI, data governance, and risk management.
Keynote speakers include Eugene Y. Wen, MD, DrPH, Vice President and Global Chief Data Scientist at Manulife; Aneta Osmola, Data and AI Risk Director at Scotiabank; and Luciano Miranda, Vice President of Advanced Analytics Global Operations & Supply Chain at Medtronic.
Why you should attend:
The conference will have over 30 expert speakers to help you explore the role of data and AI in driving business innovation. It will host interactive roundtable discussions and Q&A sessions on relevant topics, including data management, artificial intelligence, data governance, and privacy and protection. You can participate in discussion groups and have one-on-one meetings with speakers and fellow attendees to explore further topics of interest and create connections.
2. Customer Intelligence Summit Singapore 2025 - Marina Bay Sands, Singapore (April 8, 2025)
- Dates: April 8, 2025
- Location: Marina Bay Sands, Singapore
- Pricing: Starts at $495
- Website: Customer Intelligence Summit Singapore 2025
- Social Media: Facebook, LinkedIn, X
Overview:
The Customer Intelligence Summit is for senior analytics leaders aiming to use data insights and strategies to enhance customer engagement and loyalty. It offers a comprehensive agenda on the customer intelligence journey and the roles of privacy, compliance, and ethical AI in building customer relationships.
Why you should attend:
The summit will feature various engaging sessions, including keynote presentations, roundtable discussions, and panel discussions on AI and data-driven personalization, omnichannel experience, and customer engagement. It will host dedicated sessions where leading solution providers can present tools and technologies that enhance customer intelligence and engagement strategies. Additionally, there will be fireside chats for leaders to share personal experiences and insights in an informal and conversational setting.
3. The Analytics and Data Summit 2025 - Redwood City, CA (April 8-10, 2025)
- Dates: April 8-10, 2025
- Location: Oracle Conference Center, 350 Oracle Pkwy, Redwood City, CA, USA
- Pricing: From $699-$899
- Website: The Analytics and Data Summit 2025
- Social Media: Facebook, LinkedIn, X
Overview:
The Analytics and Data Summit 2025, organized by the Analytics and Data Oracle User Community, is a three-day event with keynote presentations from industry experts, educational sessions by practitioners and developers, and hands-on labs. Its intimate setting helps build lasting and personal relationships.
The summit features distinguished keynote speakers, including Gabby Rubin, Group Vice President of Product Management, Oracle Analytics at Oracle, and Kellyn Gorman, an advocate and engineer at Redgate Software.
Why you should attend:
With this conference, you can gain insights from industry leaders who will share their knowledge on the trends and advancements in analytics and data. You can also participate in sessions covering business intelligence, innovations in AI and ML applications, and the best practices in data management. There will also be hands-on labs where you can experience firsthand the latest tools and technologies and networking opportunities with sponsors.
4. Analytics Unite 2025 - Chicago, IL (April 28-30, 2025)
- Dates: April 28-30, 2025
- Location: The Westin Chicago River North, IL
- Pricing: Register to see current pricing
- Website: Analytics Unite 2025
- Social Media: Facebook, LinkedIn
Overview:
The Analytics Unite Summit 2025 is for senior executives in the retail and consumer goods sector and connects global leaders in analytics. It offers insights and strategies to help businesses use data and analytics to stay ahead of the competition.
Keynote speakers include Neil Bhandar, Vice President of IT for Enterprise Data, Analytics, and innovation at Generac; Beth Brickel, Vice President of Research at EnsembleIQ Research Solutions; and Loretta Franks, VP and Chief Data and analytics Officer at Kellanova.
Why you should attend:
The summit will focus on critical topics like scaling AI, hyper-personalization strategies, reinventing experiences through insights, automating efficiencies, and adapting to consumer behavior trends. It will host the Power Hour, a fast-paced networking event, and the Data Leadership Awards, recognizing individuals delivering transformative results through data-led initiatives. Topic Tables Lunch, an interactive lunch session, will also be held, allowing participants to participate in collaborative discussions on specific topics within analytics and data strategies.
5. 2025 InsightsOn Conference - New Haven, CT (May 9-10, 2025)
- Dates: May 9-10, 2025
- Location: Edward P. Evans Hall, New Haven, CT
- Pricing: Starts at $495
- Website: 2025 InsightsOn Conference
- Social Media: Facebook, LinkedIn
Overview:
The InsightsOn Conference is a flagship event that unites leading academic researchers and business practitioners to collaborate on advanced research in consumer behavior, marketing strategies, and brand performance. It provides exclusive insights, networking opportunities, and access to actionable research that influences business success.
Why you should attend:
The conference will provide valuable knowledge on the latest research and metrics in tech-driven marketing, capturing consumer attention, and maximizing brand impact. Interactive sessions will exchange ideas and experiences that help with theory and practice, and case study analyses will help you understand how research is applied to consumer choices and marketing strategies. You can also connect with leading academic researchers and practitioners for potential collaborations.
6. Gartner Data & Analytics Summit - London, UK (May 12-14, 2025)
- Dates: May 12-14, 2025
- Location: ExCeL London, UK
- Pricing: Starts at € 3,300 + VAT
- Website: Gartner Data & Analytics Summit
- Social Media: Facebook, LinkedIn, X
Overview:
The Gartner Data & Analytics Summit 2025 helps data, analytics, and AI leaders explore the latest advancements in data management and emerging trends that drive future value. The summit emphasizes meaningful interactions and networking to share insights and best practices.
Keynote speakers include Gartner VP Analysts Adam Ronthal and Debra Logant.
Why you should attend:
The summit will present insights from Gartner’s global team of over 30 on-site experts to help you create and validate strategies based on proprietary research. It will include interactive sessions, including track sessions, roundtables, and workshops, to explore key topics and facilitate peer-to-peer learning.
The agenda will cover artificial intelligence and generative AI, data and analytics governance, and increasing your influence as a CDAO.
7. Customer Experience Strategies Summit - Toronto, Canada (May 28-29, 2025)
- Dates: May 28-29, 2025
- Location: Sheraton Centre Toronto Hotel, Canada
- Pricing: Starts at $1,395
- Website: Customer Experience Strategies Summit
- Social Media: LinkedIn
Overview:
The annual Customer Experience Strategies Summit emphasizes leveraging customer analytics to drive revenue growth. It highlights data-driven strategies to enhance engagement, retention, and profitability.
Last year’s speakers have included Carlo Savino, SVP at Lenovo; Adam Burchill, Head of Strategic Partnerships and Global Business Solutions at TikTok; and Katherine Isaac, VP of Customer Success at Flare.
Why you should attend:
The summit will include valuable content and socializing through interactive sessions and specialized breakout learning opportunities. This event will explore AI-driven customer engagement and analytics, digital transformation, and customer success strategies. It will also include speed networking sessions for peer connections and roundtable discussions on critical topics like customer sentiment analysis and optimizing digital experiences through analytics.
8. Marketing Analytics Summit - Phoenix, AZ (June 2-5, 2025)
- Dates: June 2-5, 2025
- Location: Sheraton Phoenix Downtown, AZ
- Pricing: Starts at $550
- Website: Marketing Analytics Summit
- Social Media: Facebook, LinkedIn, X
Overview:
The Marketing Analytics Summit helps marketing professionals, data analysts, and digital strategists enhance their analytics and data skills for actionable insights. It focuses on marketing analytics, AI, and business strategy, giving practical insights into the latest tools, techniques, and strategies for achieving real marketing results.
Why you should attend:
The summit will feature diverse sessions, including keynotes on leveraging AI for creating problem-solving, roundtable discussions for industry challenges and solutions, and sessions that will offer strategies for enhancing data infrastructure. It will also have hands-on workshops on the latest tools and methodologies in marketing analytics. The event will cover relevant topics, like AI in marketing, data storytelling, and approaches to solving machine learning problems.
9. Big Data & Analytics Summit Canada 2025 - Toronto, Canada (June 4-5, 2025)
- Dates: June 4-5, 2025
- Location: Sheraton Toronto Airport Hotel & Conference Centre
- Pricing: Starts at $1,695
- Website: Big Data & Analytics Summit Canada 2025
- Social Media: LinkedIn
Overview:
The annual Big Data & Analytics Summit Canada brings together data experts from leading organizations across North America, including Thomson Reuters, Health Canada, and Netflix. The summit offers in-person and virtual attendance for retail, energy, telecommunications, banking, and other professionals.
This year’s keynote speakers include Iris Z. Wang, Head of Analytics, AI and Automation Strategy at Metrolink; Farah Ismael, Chief Privacy Officer at SEHealth; and Sumeet Bhatia, Senior Director of Head of Data Strategy and Enablement at Sun Life.
Why you should attend:
The conference will feature specialized tracks in Architecture and Engineering, Analytics/BI, and a dedicated AI stream for diverse professional interests. It will also feature interactive sessions, roundtable discussions, and breakout learning opportunities on agile data governance practices, scaling engineering processes, AI literacy, emerging technologies, and regulatory changes. Case studies on data engineering and scaling AI with AI Ops to automate and optimize ML production will also be presented.
10. Customer Insight and Analytics Conference - Melbourne, Australia (August 13-14, 2025)
- Dates: August 13-14, 2025
- Location: Marvel Stadium, Melbourne, Australia
- Pricing: TBA
- Website: Customer Insight and Analytics Conference
Overview:
The Customer Insight and Analytics Conference is part of Australia’s largest customer experience expo, The Customer Show, by IQPC. This conference brings industry experts together to explore new trends in customer insights, behavior analytics, and predictive modeling.
Why you should attend:
This event will include specialized sessions, hands-on workshops, and interactive sessions on optimizing customer behavior and engagement. It will also feature live demonstrations of analytics tools, collaborative roundtables on challenges and solutions, AI-powered networking sessions based on professional interests, and case studies on successful customer insight strategies. Key discussion topics include leveraging AI and machine learning for hyper-personalized customer experiences and predictive analytics on customer behavior.
11. MADS Conference - San Diego, CA, USA (September 15-17, 2025)
- Dates: September 15-17, 2025
- Location: San Diego Convention Center, CA
- Pricing: $899
- Website: MADS Conference
- Social Media: Facebook, LinkedIn
Overview:
The Marketing Analytics & Data Science (MADS) Conference is a must-attend event that discusses cutting-edge approaches to customer insights, predictive modeling, and real-time analytics. It focuses on practical applications to stay competitive in marketing analytics.
Why you should attend:
Last year’s event featured expert-led sessions that offered actionable takeaways for improving marketing ROI, understanding customer behavior, and effectively communicating customer data insights. It presented live case studies from global brands and interactive discussions on AI-driven personalization, attribution modeling, and sentiment analysis. The conference also featured specialized roundtables on privacy-first data strategies, next-generation consumer behavior prediction, and leveraging unstructured data for marketing success.
12. Digital Customer Experience Summit - Toronto, Canada (November 12-13, 2025)
- Dates: November 12-13, 2025
- Location: Toronto, Canada
- Website: Digital Customer Experience Summit
- Social Media: LinkedIn
Overview:
The 12th Annual Customer Analytics Conference discusses specialized trends in customer insights and data-driven strategies that elevate customer experiences. This is an in-person and virtual event, equipping attendees with innovative tools to boost customer engagement, satisfaction, and long-term loyalty.
The previous keynote speakers include industry leaders such as Christina Cass, Head of Customer Experience and Service Design at Bupa; Alison Brown, Head of Customer Insights at MECCA Brands; and Melanie Steenbuck, Head of Contact Centers at Sportsbet.
Why you should attend:
This customer analytics summit will feature engaging sessions, including interactive roundtable discussions, expert-led panels, and case studies on customer insights, marketing, and digital strategy. There will also be live demonstrations of the latest AI-driven analytics tools and platforms that enhance customer engagement. Relevant key discussion topics will include AI and ML for customer insights, predictive analytics for customer retention, and data privacy and ethics in customer analytics.
Conclusion
Attending customer analytics conferences is an invaluable opportunity for professionals to gain insights, find inspiration, and connect with like-minded peers. These events provide the knowledge and tools needed to navigate the challenges and opportunities of the industry.
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