10 Top CXO Meetups & Networking Groups in 2026
As a CXO, when you need to defend your AI budget to the CFO, build a business case for headcount, or decide which retention metrics actually move the board, input from peers who've navigated the same pressures matters more than another consultant deck. The best CXO meetups and networking groups connect you with senior leaders who understand P&L accountability, transformation timelines, and proving ROI in quarters, not years—people who'll share how they got executive buy-in, where their pilots failed, and what they'd never do again. I've pulled together executive communities for strategic conversations, virtual groups you can access between board meetings, and networks where you can test ideas with leaders who've sat in your seat.
Best CXO Networking Groups & Meetups Shortlist
- CXPA Online Community — For CXPA members sharing professional practice resources
- Customer Experience Council — For senior CX leaders at enterprises
- Customer Service Collective meetups — For customer success professionals at local meetups
- Customer Experience Critique — For CX practitioners reviewing projects
- Customer Experience Community of New York — For NYC-based CX professionals networking
- Portland Customer Experience Group — For Portland-area CX practitioners
- CuSP: A Chicago Customer Success Community — For Chicago customer success professionals
- Sydney Creative Customer Experience (CCX) — For CX strategists and designers in Sydney
- Women in CX — For women leaders in customer experience
- Support Driven Community — For support professionals attending virtual meetups
Overviews of The Top CXO Meetups & Networking Groups in 2026
1. CXPA Online Community — For CXPA members sharing professional practice resources
Overview: CXPA is a global non-profit for CX professionals offering an online community, resources, and learning to advance CX careers. Most resources are member-only.
- Audience: Customer experience leaders and senior professionals
- Membership Cost: $299
- Platform: Online member portal and community, plus resource library and events
Why Join: The CXPA Online Community gives you peer advice via “Ask the Community,” access to the CX Knowledge Copilot, a resource library, careers content, and learning events—useful for staying at the forefront of CX innovation and tackling day-to-day program questions in a rapidly evolving CX landscape.
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2. Customer Experience Council — For senior CX leaders at enterprises
Overview: A peer council from The Conference Board for senior executives responsible for CX strategy and execution. Members access exclusive research, expert briefings, and private discussions in a vendor-free setting.
- Audience: Senior CX executives and enterprise leaders accountable for customer experience strategy
- Platform: Council membership with confidential peer meetings, webcasts, publications, and events
Why Join: The Customer Experience Council connects senior leaders in a confidential, vendor-free environment to compare approaches, pressure-test strategy, and apply research-backed insights—valuable when CX leaders need trusted peers and evidence-based guidance to drive enterprise-wide outcomes.
3. Customer Service Collective meetups — For customer success professionals at local meetups
Overview: Customer Success Collective coordinates local and digital meetups for CS professionals, alongside a broader membership that includes tools, templates, and courses. Chapters are supported by community managers.
- Audience: Customer success leaders, managers, and operators building local networks
- Membership Cost: Varies by event
- Platform: Customer Success Collective platform with in-person meetups and digital events
Why Join: Customer Success Collective meetups let you build local relationships and exchange operating tactics in person while tapping a broader CS membership with templates, videos, and certifications—useful as CS teams face retention pressures and expanding responsibilities across onboarding, adoption, and growth.
4. Customer Experience Critique — For CX practitioners reviewing projects
Overview: A Meetup group focused on critique and feedback across interaction design, usability, visual design, and prototyping to improve CX outcomes. Events are primarily online.
- Audience: CX and UX leaders and practitioners seeking structured critique on live projects
- Size: 785 members
- Membership Cost: Free
- Platform: Meetup
Why Join: The Customer Experience Critique community offers practical, expert review of real work—useful for sharpening design quality, validating prototypes, and accelerating decision-making when teams need quick feedback loops to improve customer journeys.
5. Customer Experience Community of New York — For NYC-based CX professionals networking
Overview: An independent, member-led group centered on Adobe solutions and the Adobe Experience Platform, hosting events year-round to share best practices and success stories.
- Audience: CX practitioners and technologists using Adobe Experience Platform and Adobe solutions
- Size: 2,279 members
- Membership Cost: Not specified on Meetup page (join link to cxcommunity.org listed as free)
- Platform: Meetup
Why Join: The Customer Experience Community of New York focuses on Adobe’s CX stack, making it useful for leaders and practitioners looking to compare real implementations, learn from peers’ success stories, and keep pace with platform updates that affect omnichannel activation and personalization.
6. Portland Customer Experience Group — For Portland-area CX practitioners
Overview: A local Meetup for CX networking and discussions, with events like roundtables on leadership and modernizing CX.
- Audience: CXOs and senior CX professionals in the Portland area
- Size: 37 members
- Platform: Meetup
Why Join: The Portland Customer Experience Group provides small-group discussions and local connections—helpful for comparing operating models, leadership practices, and modernization topics with peers navigating similar regional customer expectations and resource constraints.
7. CuSP: A Chicago Customer Success Community — For Chicago customer success professionals
Overview: A Chicago-based community for Customer Success and Professional Services professionals, hosting regular networking and knowledge-sharing events.
- Audience: Customer success leaders and practitioners in Chicago
- Size: 408 members
- Membership Cost: Some events are paid (e.g., a recent event at $30 per person)
- Platform: Meetup
Why Join: CuSP offers local, practitioner-led conversations on CS playbooks, hiring, and leadership, with regular events that deliver practical takeaways—useful as CS teams refine expansion motions and efficiency metrics in an evolving post-sale environment.
8. Sydney Creative Customer Experience (CCX) — For CX strategists and designers in Sydney
Overview: A large Sydney Meetup bringing together CX and UX leaders, designers, and strategists for speaker sessions and discussions on CX/UX topics.
- Audience: CX and UX designers, strategists, and product practitioners in Sydney
- Size: 3,729 members
- Membership Cost: Free to join
- Platform: Meetup
Why Join: Sydney CCX features frequent speaker-led sessions that surface case studies and design practices, giving practitioners a place to compare patterns, tools, and metrics—valuable as teams balance customer insight, design velocity, and measurable experience outcomes.
9. Women in CX — For women leaders in customer experience
Overview: A global community for women in CX, offering networking, events, 250+ hours of educational content, mentorship, and profile-raising opportunities.
- Audience: Women across CX roles, including those adjacent to CX in tech and operations
- Size: 200+ members globally
- Membership Cost: Individual £59/month (monthly) or £49/month (annually)
- Platform: Digital community with events, content library, and mentorship
Why Join: Women in CX provides a dedicated space for women to build networks and skills with access to events, a deep content library, and mentorship—useful for advancing careers and gaining visibility at a time when CX organizations value diverse leadership and measurable professional development.
10. Support Driven Community — For support professionals attending virtual meetups
Overview: A long-running community dedicated to customer support as a career, featuring events, a salary database, and a values-driven community ethos.
- Audience: Customer support professionals across roles and levels
- Size: 30,000+ professionals
- Membership Cost: Varies by event
- Platform: Website for events, resources, and newsletter; community handbook on GitLab
Why Join: The Support Driven community combines events in multiple cities with practical resources like a salary database, making it a strong venue for CXOs and senior leaders building teams or for younger professionals looking to learn, share, and grow your support career. It is especially valuable as support teams evolve into revenue-impacting partners and seek benchmarks and peer-tested practices.
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