22 Best Enterprise Survey Software For 2024

Birdeye is a software designed to assist businesses in managing their online reputation. It has tools to oversee your brand's online reviews, listings, referrals, and more, as well as customer survey features for gathering and analyzing feedback.

Why I picked Birdeye:  A core feature in the platform is customer surveys, which can be used to solicit and analyze customer feedback to inform your CX, marketing, and product development strategies. Surveys can be templated, automated, added to campaigns, and sent through multiple channels. Plus, AI analytics tools help you make sense of the results.

But beyond the platform's survey tools are its comprehensive reputation management abilities. You can keep tabs on your company's online reviews across multiple sites, track social media trends relevant to your business, and manage customer communications all in the same place. This is great for enterprise businesses that want to alleviate the complexity of their CX toolkit.

Birdeye Standout Features & integrations

Standout features include the platform's security standards. The software is rated as Enterprise-Ready by the Skyhigh Networks CloudTrust™ program, which means it satisfies the most stringent Cloud Security Alliance (CSA) requirements for data protection, identity verification, service security, business practices and legal protection.

Additionally, the company's data centers run on Amazon Web Services, and thereby meet various security standards and regulations including HIPAA; SOC I, II, and III; ISO 27001; and others.

Integrations include QuickBooks, Square, Zoho CRM, Zoho Books, Zoho Invoice, Pipedrive, Thryv, Keap, HubSpot, Lightspeed, and hundreds of other SaaS tools.

Jotform Enterprise is a popular tool that includes robust security features and rigorous compliance standards. I was impressed with its ability to enforce stringent privacy and data security requirements.

Why I picked Jotform Enterprise: This tool puts data security front and center. Features include secure data storage, end-to-end encryption, and tough compliance standards (including both HIPAA and GDPR). This makes it a top choice for businesses in highly-regulated industries, such as finance, healthcare, and government.

Jotform Enterprise Standout Features and Integrations:

Standout features include customizable templates and a drag-and-drop form builder, which make it easy for anyone to create surveys, even if they have no coding knowledge. You also get advanced conditional logic that helps you craft dynamic surveys based on answers received. 

Jotform Enterprise also allows you to accept payments through a survey. This is a handy feature for companies that need to handle transactions within their forms. 

Integrations include Airtable, Box, Dropbox, Evernote, and OneDrive, empowering workflow automation and better data management. Ecommerce businesses may appreciate the integration with payment gateways such as Stripe, Paypal, and Square. There’s also an API that supports custom integrations, so you can connect Jotform Enterprise with your existing infrastructure.

SurveyLegend is a web-based platform designed to create, distribute, and analyze surveys, forms, and polls. Its mobile-ready surveys are a key feature, ensuring that the surveys are easily accessible and user-friendly on any mobile device.

Why I picked SurveyLegend: With SurveyLegend, you can customize your surveys to match your company's branding by changing the theme, colors, fonts, and backgrounds. Logic flows make the surveys more interactive, allowing the system to identify relevant respondents and improve data quality. The platform also has an auto-saving feature that saves changes as you work, so you don't have to worry about losing your progress and can focus on creating effective surveys.

SurveyLegend Standout Features and Integrations:

Standout features include the ability to create custom surveys on different devices through a user-friendly interface. It also allows for logic and branching, which creates a personalized survey path that enhances respondent engagement. To optimize readability across different screens, Survey Legend provides a selection of professional themes for aesthetic survey designs. 

Integrations include Google Drive, Dropbox, Mailchimp, and Salesforce, as well as social media platforms like Facebook and Twitter for survey sharing.

ThoughtExchange is an innovative tool that’s designed to gather crowdsourced insights, allowing you to tap into collective intelligence through large-scale, interactive discussions. It’s a great tool for businesses looking to drive customer or employee engagement and acquire nuanced feedback. 

Why I picked ThoughtExchange: This tool got my attention thanks to its customizable privacy settings, which allow for anonymous contributions that encourage honest, open feedback. The software is also scalable, so it’s suitable for both small team discussions and large community projects. I also liked the way ThoughtExchange is applicable in many settings, from internal team assessments to stakeholder consultations.  

ThoughtExchange Standout Features and Integrations:

Standout features include a system that allows participants to rate ideas, so key insights can be pinpointed easily. Other notable features include heat maps and sentiment analysis. ThoughtExchange supports the upload of images and videos to enrich discussions. In addition, the dashboard offers advanced filtering options, so you can sift through data and identify key themes. 

Integrations include Google Calendar, Microsoft Teams, Outlook Calendar, and Slack. For organizations who use Learning Management Systems, ThoughtExchange is a great choice. Integrations with platforms like Moodle facilitate discussions within training or academic environments.

Suzy Insights made the cut thanks to its focus on consumer trend forecasting, providing companies with predictive analytics for anticipating market changes and consumer behavior. This forward-looking data is a boon for organizations and brands aiming to be proactive and stay one step ahead.

Why I picked Suzy Insights: This tool is a strong contender in the field of delivering real-time consumer insights. This makes it invaluable for companies needing fast feedback to guide marketing decisions. 

Businesses can collect and analyze consumer data quickly to get a real-time pulse on market sentiment. This is helpful in sectors where consumer preferences change quickly, such as technology, fashion, and consumer goods.

Suzy Insights Standout Features and Integrations:

Standout features include a built-in dashboard that supports cross-tabulation and detailed analysis of survey results. Suzy Insights also includes a Quick Poll option for getting quick ‘Yes/No' answers to simple questions. 

Another handy feature is Idea Screening, which allows you to test various concepts at the same time, helping to streamline the product development process.

Integrations are available with popular business tools such as Google Analytics and Adobe Marketing Cloud. For ecommerce businesses, the software also supports integration with Magento and Shopify, so you can directly tie consumer feedback to sales performance. There is also a reliable API for creating custom integrations as needed.

Zoho Surveys offers a flexible, budget-friendly solution that scales without limit, making it a top pick for enterprise organizations. With a wide range of customization options, this tool provides a good  entry point for companies considering data-driven feedback collection.

Why I picked Zoho Survey:  Zoho Surveys is a powerful survey tool that’s a great fit for any business already using Zoho software. This tool supports multiple languages, making it a versatile choice for businesses with an international customer base.

Zoho Survey Standout Features and Integrations:

Standout features include a variety of templates, question types, and customization options. Zoho Surveys delivers a scalable solution that won’t break the bank. Thanks to the tiered pricing model and flexible feature set, it's easy for companies to start small, then scale up as their survey needs expand. 

Other features like branching, skip logic, and real-time analytics make it a versatile survey tool. 

Integrations include native compatibility with the entire Zoho ecosystem, including CRM, email marketing, and customer support software. This offers you a scalable path for expanding data capabilities. Zoho Survey also supports external integrations with software like Google Sheets and Mailchimp, allowing for automated marketing workflows and easy data export.

The SogoCore platform, formerly SoGoSurvey, is a great fit if you need to integrate with agile project management tools. This specialized focus makes it great for fluid survey creation, fast deployment, and detailed analysis within ongoing project cycles. 

Why I picked SogoCore: This tool stood out for its special ability to support multilingual surveys. This makes it a natural choice for businesses that operate worldwide, or need to serve diverse populations. 

Thanks to sophisticated translation features and native language support, SogoCore helps you reach a broad audience without compromising on the accuracy of survey data. This is important for companies looking to adapt business strategy to new markets. 

SogoCore Standout Features and Integrations:

Standout features of this tool include real-time collaboration options which help team members work on the same survey simultaneously. In addition, SogoCore includes an analytics dashboard offering unique visual data representations, such as journey maps and heatmaps. 

You may also appreciate the option for voice-enabled surveys, which gives an easier and more interactive way for people to offer feedback.  

Integrations include the ability to connect with agile project management tools such as Asana and Jira, so you can organize data flow within your agile development cycles. SogoCore also integrates readily with tools such as Google Analytics, Salesforce, and Microsoft Dynamics. Custom integrations are also possible through the open API.

SurveyMonkey Enterprise is a powerhouse in the survey software industry, offering robust capabilities that make it ideal for large-scale survey initiatives. Whether you're looking to collect customer feedback, employee insights, or market data, this survey platform has the scale and flexibility to handle it all. 

Why I picked SurveyMonkey Enterprise: SurveyMonkey Enterprise provides features for comprehensive survey design, data collection, and analytics. It offers question libraries and survey templates, allowing you to create customized surveys easily. You can distribute these through various channels, including social media, email, and the web, to reach a wide audience effectively.

I liked the ability to deploy surveys across multiple channels and geographies, without compromising data security and compliance. This is why I think it's a great tool for organizations needing to improve employee or customer satisfaction.

SurveyMonkey Enterprise Standout Features and Integrations:

Standout features include automation features, advanced analytics tools, and real-time reporting. The platform offers dedicated account managers and 24/7 customer support to assist you with any problems. Regarding security, SurveyMonkey complies with HIPAA, GDPR, and other industry standards, so your data is in safe hands. 

Integrations include native connections with well-known CRM systems like Salesforce, as well as marketing platforms such as HubSpot. For further connectivity, the API support allows for custom integrations, providing even more flexibility to connect with enterprise tools.

I picked Qualtrics CoreXM for its focus on experience management. The platform extends beyond surveys to cover employee, customer, product, and brand experiences. Thanks to its XM platform and specialized modules, it's a great choice for companies seeking a 360-degree understanding of feedback.

Why I picked Qualtrics CoreXM: This tool is a solid Experience Management platform for measuring and improving stakeholder experiences. Qualtrics CoreXM offers a single, centralized platform for gathering, analyzing, and acting on important data. 

Sophisticated analytics and insights make Qualtrics the ‘go-to’ platform for growing businesses focused on data-driven decision-making. This makes it perfect for companies that need to both collect data and understand its context. 

Qualtrics CoreXM Standout Features and Integrations:

Standout features include sentiment analysis and advanced text analytics, helping you delve deeper into open-ended responses. Qualtrics also supports advanced survey functions such as skip logic and conditional branching, creating more relevant, personalized surveys for respondents. 

Qualtrics offers a range of question libraries and pre-built templates that conform to industry best practices. This helps you save time and build high-quality surveys easily.

Integrations include connections with many CRM systems, including Salesforce, together with data visualization tools such as Tableau. If you’re looking to combine survey data with other metrics, you’ll be happy to know Qualtrics integrates with web platforms such as Google Analytics and Adobe Analytics. 

You can also create custom integrations through the API. This gives you the flexibility to connect Qualtrics with your existing corporate solutions, ensuring a unified data approach.

Typeform Enterprise is a proven tool for creating conversation-like, interactive surveys that keep respondents engaged. The distinctive approach to data collection includes an appealing interface and dynamic question formats. These benefits make it a top choice for brands aiming for a human-centric feedback process.

Why I picked Typeform Enterprise: Typeform Enterprise provides a conversational user experience that feels natural and engaging. The use of rich media elements like images and videos enhances the interactive experience, making it great for brand-centric surveys or customer satisfaction assessments.

Typeform Enterprise Standout Features and Integrations:

Standout features include involving respondents through a one-question-at-a-time interface. This increases user engagement and increases response rates. Typeform Enterprise transforms mundane questionnaires into interesting, interactive conversations. This is achieved through a blend of intuitive design, dynamic question paths, and real-time adaptability. As a result, completing a survey seems like less of a chore.  

Integrations are available with many different platforms such as Salesforce and HubSpot. Typeform Enterprise also supports data exporting to analytics platforms like Google Analytics, or you can use webhook integrations for real-time data transfers as well. This creates seamless workflows and allows for immediate action based on survey responses.