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With so many different poll maker tools available, finding the right one for your needs is tough — especially if you're set on using a free poll maker. You know you want a tool to help you quickly gauge your customers for preferences or other feedback, but you need to figure out which option is best. In this post, I'll help you make your choice easier by sharing my insights on the best free poll makers to help you gather customer opinions quickly, without putting a strain on your budget.

What is a Free Poll Maker?

A free poll maker is a digital tool that allows users to create surveys or polls without incurring any cost. They offer a variety of features, including multiple question types and basic data analysis capabilities. Businesses of all sizes use free poll makers to gather feedback, opinions, and insights from customers or target audiences.

The biggest benefit of using a free poll maker is the cost savings they offer, making them popular with small businesses or startups with limited budgets. They're a useful tool to quickly measure customer satisfaction, identify trends in customer behavior, and provide insight into customer preferences. They can also help businesses compare customer satisfaction rates against industry benchmarks to make informed strategic decisions.

Overviews of the 10 Best Free Poll Makers

To help you find the best poll maker for you, I’ve provided detailed summaries of my top 10 choices and explained why I included each option in this list. I’ve also highlighted their noteworthy features, pros & cons, and which features are actually free to help you find the best option for your needs.

Plus, I’ve included 13 additional options below, in case you’d like even more choices to consider.

1

SurveyMonkey

Best for advanced analysis with robust reporting

This is an aggregated rating for this tool including ratings from Crozdesk users and ratings from other sites.
4.4
17795 reviews

Free plan available

From $25/user/month (billed annually)

SurveyMonkey is a comprehensive survey tool that comes with a suite of features to create, distribute, and analyze surveys and polls. It's an excellent free online poll maker in general, but its robust reporting capabilities make it an especially preferred choice for those needing deep insights from their survey data.

Why I picked SurveyMonkey: SurveyMonkey shines in its ability to dissect data, offering a variety of unique analytical options and transforming collected responses into actionable insights. For example, SurveyMonkey offers cross-tabulation, also known as crosstabs, which allows you to analyze the relationship between two or more survey questions. You can identify patterns and correlations by examining how responses to one question vary based on the answers to another question.

SurveyMonkey also allows you to create customized reports tailored to your specific needs. You can select the questions and responses you want to include, apply filters, and choose how to visualize the data. Custom reports are particularly useful when you need to present survey findings to stakeholders or clients.

What do you get for free? SurveyMonkey's free plan allows you to create a survey with up to 10 questions and collect 100 responses per survey. It comes with basic features like skip logic, data exports, and a selection of question types, as well as basic analysis and reporting features. You can view summary statistics such as response counts and percentages. You also have access to basic charting options to visualize your data. 

If you scale up to their paid plan you'll gain additional features such as unlimited surveys and questions, advanced data exports, and priority customer support.

Standout Features & Integrations: 

Features include advanced survey analysis tools, such as text analysis, trend analysis, data filters, data exports, and question-and-answer piping. It also offers a wide range of question types, from multiple-choice to matrix questions, and basic tools for managing responses, including response tracking and notifications. 

Integrations include Slack, Microsoft Teams, Akita, Freshservice, HubSpot, Zendesk, Google Sheets, Zoho CRM, Gainsight, and Salesforce.

Pros

  • Variety of available survey templates
  • Wide range of question types
  • Intuitive user interface

Cons

  • Limited customization options for some templates
  • Appearance is not as refined as other polling software
  • Free plan has limited responses
2

SurveyPlanet

Best for anonymous survey options and data privacy

Free plan available

From $20/month

SurveyPlanet is a comprehensive tool designed to create, distribute, and analyze online surveys. What sets it apart is its emphasis on anonymity and data privacy, making it the ideal choice for sensitive data collection efforts.

Why I picked SurveyPlanet: I selected SurveyPlanet for its robust data privacy features, especially its ability to conduct anonymous surveys, providing an extra layer of data security. When SurveyPlanet's anonymous responses feature is enabled, respondents can answer survey questions without providing any personal information or identifying details. By selecting this option, you can ensure that survey responses remain confidential and anonymous.

SurveyPlanet also typically anonymizes IP addresses by default for all survey responses, which helps further protect respondent privacy and ensures that their identity cannot be traced through their IP address.

What do you get for free? SurveyPlanet offers a free plan that includes basic question types and features, such as multiple-choice, open-ended, and rating scales, as well as basic customization options and limited responses. SurveyPlanet also usually allows you to export your survey data to analyze and interpret the responses.

If you scale up to their paid plan, you'll gain advanced features such as survey branching, exporting results, and white labeling options. 

Standout Features & Integrations:

Features include multi-channel response collection, real-time analytics and reporting features, custom survey URLS, question logic and skip logic, and result filtering options that allow you to focus on the overall survey data without revealing individual responses.

Integrations include Google Analytics, Woopra, KISSmetrics, Optimizely, and Segment.  

Pros

  • Offers survey translation into multiple languages
  • Clean, well-spaced layout
  • Variety of theme options

Cons

  • No lower-priced options for smaller-scale users
  • Some advanced features only available in higher-priced tiers
  • Limited PDF survey results to export
3

Typeform

Best for creative, conversational-style surveys

Free plan available

From $29/user/month

Typeform is an online poll maker designed to make data collection more engaging and user-friendly. It is especially known for its visually appealing, interactive, conversational-style surveys, making it an ideal choice for those seeking a creative approach to survey design.

Why I picked Typeform: Unlike traditional survey platforms, Typeform turns surveys into interactive experiences, making them more engaging for respondents. Typeform surveys are designed to feel more like a conversation than a traditional survey. The questions are presented one at a time, creating a more dynamic and interactive experience for respondents. It also provides a range of question types beyond just multiple-choice and open-ended. These include interactive elements such as sliders, rating scales, and image choice questions. 

Typeform's creative surveys also support the incorporation of visual and multimedia elements. You can add images, videos, and GIFs to your questions and answers, making the survey more visually appealing and engaging for respondents.

What do you get for free? Typeform's free plan offers users the ability to create up to 3 forms and gather up to 100 responses per month. You can use basic question types and design templates, as well as basic question logic features. You can use skip logic to show or hide specific questions based on respondent answers, allowing for a more personalized survey experience. 

If you scale up to their paid plan you'll gain access to all question types, logic jumps, and priority support.

Standout Features & Integrations:

Features include pre-designed and customizable templates, conditional logic, personalized end screens, real-time data visualization, and data analysis and reporting capabilities that include generating response summaries and visual reports and exporting data for further analysis. 

Integrations include Google Sheets, HubSpot, Notion, Canva, Slack, Intercom, Monday.com, Microsoft Teams, Salesforce, and Mailchimp.

Pros

  • Easy-to-read and easy-to-export results pages
  • User-friendly design interface
  • Surveys and forms are fully mobile-responsive

Cons

  • Some features require a learning curve
  • Complex pricing plans
  • Limited features in the free tier
4

Qualtrics

Best for academic research with sophisticated survey design

30-day free trial + free plan available

Pricing upon request

Qualtrics is an advanced online survey software that enables users to collect, analyze, and act on real-time data. Its strength lies in offering sophisticated survey design features that are well-suited for rigorous academic research.

Why I picked Qualtrics: I picked Qualtrics due to its unique capabilities in handling academic research. Its sophisticated question types and design options particularly make it stand out from other tools. It additionally offers comprehensive data collection and management features that allow you to collect survey responses from various sources such as email invitations, website intercepts, or embedded surveys. The platform also provides tools to monitor data quality, track response rates, and manage participant progress.

Qualtrics additionally supports experimental designs, including randomized controlled trials (RCTs) and within-subjects designs. This enables researchers to randomize survey elements, conditions, or question order to minimize bias and ensure rigorous research methodology.

What do you get for free? Qualtrics does offer a free survey maker tool that provides unlimited access to the free online survey tool and over 50 professionally designed survey templates. The plan includes 8 question types, 500 responses, survey logic features, and online summary reports with filtering capabilities.  

Standout Features & Integrations:

Features include panel recruitment and management capabilities, collaboration and access controls, embedded multimedia tools, data security and compliance with privacy regulations, and advanced survey features such as conjoint analysis, quota management, and logic branching.

Integrations include Canvas, Twilio, Jira, Adobe Analytics, Salesforce, Slack, HubSpot, Zendesk, Freshdesk, and Marketo. 

Pros

  • Items can be copied between surveys
  • Designer feature helps users set up efficient data analysis
  • Sophisticated survey design features

Cons

  • Can be complex to use for beginners
  • Pricing model may not be straightforward for all users
  • Graphs are not as dynamic as those from other tools
5

Crowdsignal

Best for WordPress users with direct plugin integration

30-day free trial + free plan available

From $25/month

Crowdsignal, formerly known as Polldaddy, is a dynamic survey tool developed by the creators of WordPress. This tool offers a variety of customizable survey, poll, quiz, and rating options and its direct integration with WordPress makes it ideal for WordPress users.

Why I picked Crowdsignal: Crowdsignal provides a dedicated WordPress plugin that simplifies the process of integrating surveys and polls into your WordPress site by allowing you to easily embed surveys, polls, and quizzes into your WordPress posts, pages, or sidebars. You can install the Crowdsignal plugin directly from the WordPress plugin repository and activate it on your website. It then generates a shortcode that you can insert into your content. The poll will then be displayed directly on your WordPress website.

Crowdsignal's integration with WordPress also enables real-time result tracking and reporting. You can usually view and analyze the responses and results of your surveys and polls directly within your WordPress dashboard.

What do you get for free? The free version of Crowdsignal allows you to create surveys, polls, and quizzes with its basic basic survey, poll, and quiz creation tools. You also have access to basic features such as embedding options that allow you to embed surveys, polls, and quizzes on websites or share them via a unique link and reporting features that allow you to view summary statistics such as response counts and percentages for each question. However, the free plan limits you to 2,500 responses per month and all the surveys will bear the Crowdsignal branding.

If you scale up to their entry-level plan you can remove the Crowdsignal branding, access priority support, and collect significantly more responses.

Standout features & integrations:

Features include customization options to ensure that your surveys, polls, and quizzes align with your brand's visual identity, interactive quiz creation features, data management features within the WordPress environment, and reporting and analytics tools that allow you to analyze response data, view summary statistics, and generate visual reports to understand trends, patterns, and demographic information. 

Integrations include WordPress, of course, but otherwise Crowdsignal does not integrate with other tools. Data can be exported to Microsoft Excel and Google Docs. 

Pros

  • Allows you to create unlimited forms
  • Variety of data-gathering tools
  • Easy to set up

Cons

  • Poll designs can seem outdated
  • Learning curve for understanding user interfac
  • No integrations or add-ons outside of WordPress
6

Google Forms

Best for straightforward and simple survey creation

Free plan for personal use

From $12/user/month

Google Forms is a popular and versatile tool provided by Google for creating online forms and surveys. With Google Forms, you can easily create customized polls and gather responses from participants.

Why I picked Google Forms: Google Forms is an efficient tool for creating uncomplicated and straightforward surveys. With its user-friendly interface, Google Forms makes it easy to set up and roll out your survey in no time. Just go to the Google Forms website and click on the '+' button to create a new form. From there you can add different types of questions, customize the theme, share the poll via email or social media, and analyze the results. 

Note that Google Forms is primarily designed for lightweight polls and surveys. If you require more advanced features or a higher level of customization, you can explore other dedicated poll-making tools.

What do you get for free? With Google Forms, you get a lot for free. It allows you to create unlimited polls and collect as many responses as you want without spending a dime. Although the tool doesn't offer advanced features such as conditional logic in the free tier, you can still create effective surveys that include images, videos, and a variety of question types. You can also distribute them and analyze the results entirely for free.

Standout Features & Integrations: 

Features include collaboration features that allow multiple users to edit a form simultaneously, basic summary view of data, data export, and real-time response tracking. Google Forms also excels in its simplicity and tight integration with other Google Workspace apps. For example, you can instantly create surveys right from your Google Drive and have responses automatically populate in a Google Sheet for easy analysis.  

Integrations include Google Workspace apps, Slack, Trello, Asana, and various apps by Zapier, including Paths, Formatter, and Filter. 

Pros

  • Tight integration with other Google Workspace apps
  • Simple, easy-to-use interface
  • Unlimited surveys and responses for free

Cons

  • Does not support respondent anonymity
  • Limited customization options
  • Lacks advanced survey features in the free tier
7

Poll Maker

Best for quick polls with instant public sharing

Free plan available

From $29/user/month

Poll Maker is an online platform that allows users to create, customize, and distribute polls and surveys. It is a straightforward tool that enables you to set up and share polls instantly. As such, it shines in situations where speed and easy public sharing are the top priorities.

Why I picked Poll Maker: Poll Maker caught my attention due to its emphasis on speed and instant public sharing. Much of its efficiency can be attributed to how easy it is to use—it doesn’t complicate the process with unnecessary frills. In fact, it boils survey creation down to three simple steps: add your questions, add or customize a theme, and publish with just the click of a button.  

When you create a poll on Poll Maker, the platform typically generates a unique URL for your poll. Polls can also be shared on social media or embedded directly onto websites or blogs. By utilizing the instant public sharing feature, your poll can be accessed and viewed by anyone who has the URL or comes across it through social media or embedded links. This allows for broad public participation, increasing the potential reach and response rate of your poll.

What do you get for free? The free plan typically includes the ability to create 2 polls with 25 question types such as multiple-choice, rating scales, open-ended, and more. You can design and customize your polls using the available templates and customization options. The free plan additionally offers limited responses, basic reporting features, and sharing options.  

If you scale up to their paid plan you'll gain additional features like response tracking, custom branding, and the ability to export data in various formats.

Standout Features & Integrations:

Features include anonymous responses, survey logic, pre-designed templates and customization options, real-time results and analytics, data exporting in various formats such as Excel, CSV, or PDF for further analysis and reporting, and poll widgets that you can easily embed on your website or blog. These widgets display the poll directly on your website and allow visitors to participate without leaving the page.

Integrations include direct sharing on social media platforms such as Facebook, Twitter, and LinkedIn. 

Pros

  • Instant sharing on social media platforms
  • Unlimited polls and responses in the free tier
  • Quick setup of polls

Cons

  • Fewer integrations compared to other tools
  • Lacks advanced analysis features
  • Limited customization in the free tier
8

Poll Everywhere

Best for real-time audience participation in presentations

From $120/user/year (billed annually)

Poll Everywhere is a dynamic survey tool that allows for real-time feedback and interaction, which is ideal for live presentations. It offers unique features that facilitate instant audience engagement and interactive polling, making it a go-to solution for live events.

Why I picked Poll Everywhere: I picked Poll Everywhere due to its focus on enabling real-time interaction within presentations. For example, Poll Everywhere enables presenters to create and launch live polls or surveys that participants can respond to in real time. These polls can include multiple-choice questions, open-ended questions, quizzes, and more. Participants can then respond to live polls using various methods, including their mobile devices (via text messages, web browser, or mobile app), desktop computers, or even Twitter.

As participants submit their responses, Poll Everywhere displays the results in real time. Presenters can showcase the live results using visualizations such as charts, graphs, or word clouds, providing immediate feedback and fostering engagement with the audience.

What do you get for free? The free version of Poll Everywhere allows you to conduct surveys with up to 25 responses per poll. The free plan often provides access to basic poll types, such as multiple-choice questions, and basic customization options. The free plan also still enables you to view and display real-time results as participants respond to your polls.

If you scale up to their paid plan, you'll get unlimited questions (up to 700 responses per poll) and full customization options.

Standout Features & Integrations:

Features include interactive Q&A sessions, diverse audience response options, a live word cloud that visualizes audience responses in real time, and moderation and privacy features that allow presenters to review and moderate participant responses before they are displayed publicly.

Integrations include PowerPoint, Google Slides, Slack, Microsoft Teams, Webex, Zoom, and Apple Keynote.

Pros

  • Variety of poll types for different interaction scenarios
  • Participants with the poll code can respond from anywhere
  • Reporting provides insight into audience opinions and preferences

Cons

  • No monthly payment option, only annual billing available
  • Advanced features require higher-priced tiers
  • Does not feature pre-written questions
9

EasyPolls

Best for embedding polls directly into websites

From $15/month

EasyPolls is an online polling tool that provides a user-friendly interface for creating polls and allows you to embed polls directly into your websites. Embedding polls is a seamless and convenient way to engage your website visitors and gather their opinions. 

Why I picked EasyPolls: EasyPolls provides a simple and straightforward method of embedding polls into your website. Once you've created a poll, you will typically receive an embed code or a unique URL that you can insert into your website's HTML or content management system. This allows the poll to be displayed directly on your website's pages. EasyPolls' embedded polls are also usually designed to be responsive, meaning they adapt to different screen sizes and devices. This ensures that the poll remains user-friendly and visually appealing, regardless of whether it is accessed on a desktop, tablet, or mobile device

EasyPolls additionally provides real-time results as visitors interact with embedded polls on your website. Respondents can view the poll results instantly after submitting their answers, fostering user engagement.

What do you get for free? EasyPolls offers a free version that allows you to create unlimited polls, each with unlimited views and unlimited votes. It also offers basic features such as real-time results, customizable designs, and direct embedding into websites. 

If you scale up to their paid plan you'll benefit from removed ads, advanced customization options, and priority support.

Standout Features & Integrations: 

Features include multiple answer options, branding customization, real-time results, and analytics and tracking features that allow you to gather insights about poll engagement and responses. For example, you can access data such as the number of votes, response percentages, and geographical distribution of respondents. 

Integrations include very few tools, though the embedding feature makes EasyPolls surveys compatible with most websites. 

Pros

  • Intuitive, responsive user interface
  • Unlimited polls and votes in the free plan
  • Polls can be previewed on desktop and mobile

Cons

  • Free plan comes with ads
  • Limited advanced features
  • Published polls cannot be edited
10

Doodle

Best for scheduling polls with multiple time options

From $6.95/user/month (billed annually)

Doodle is a popular online scheduling tool that allows users to create and share time scheduling polls. These polls simplify the process of finding a suitable date and time for group meetings, events, or appointments. 

Why I picked Doodle: I selected Doodle for the list because it offers an innovative solution to the often-complicated task of scheduling group events. Users can create a poll with several proposed dates and times, and respondents can indicate their availability, making Doodle perfect for scheduling meetings or events involving multiple participants.

Doodle's time scheduling polls also provide participants with the ability to vote on their preferred date and time options. Participants can select multiple options if they have multiple preferences or indicate their unavailability if necessary. Additionally, participants may have the option to add comments or notes to provide further context or details related to their availability.

What do you get for free? Doodle's free version allows users to create simple polls for scheduling. You can typically specify the title of the event, propose multiple date and time options, and invite participants to vote on their availability. You can also invite participants to the scheduling poll by sharing the poll's unique URL or sending email invitations directly from the Doodle interface.

If you scale up to their paid plan you'll be able to remove the Doodle branding and access features like automatic reminders and calendar integrations.

Standout Features & Integrations:

Features include email invitations, multiple voting options, reminder notifications to encourage participants to vote, participant comments, and basic reporting features, allowing you to view the responses and availability of participants in a consolidated view. 

Integrations include Google Calendar, Zoom, Microsoft Teams, Google Meet, Microsoft Office 365, Outlook, Webex, Microsoft Exchange, and iCal.

Pros

  • User-friendly interface
  • Organizes and categorizes notifications, reducing distractions
  • Automatically converts time zones

Cons

  • Lack of advanced survey functionality
  • Advanced features only available in paid plans
  • Free plan includes Doodle branding
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Other Free Poll Maker Tools

Below is a list of other free poll maker tools that I shortlisted. Even thought they didn’t make it into my top 10 list, they’re definitely still worth checking out:

  1. Zoho Survey

    Best for integration with Zoho's suite of products

  2. SurveyLegend

    Best for mobile-friendly, visually appealing surveys

  3. Opinion Stage

    Best for social media integrations and viral quizzes

  4. SurveySparrow

    Best for conversational surveys and customer experience management

  5. Mentimeter

    Best for live polling and interactive presentations

  6. SurveyHero

    Best for multilingual surveys supporting over 30 languages

  7. PollUnit

    Best for collaborative decision-making and group scheduling

  8. Responster

    Best for mobile-friendly surveys with a clean interface

  9. SurveyNuts

    Best for simple survey creation without a steep learning curve

  10. Polltab

    Best for creating simple, anonymous polls quickly

  11. Formsite

    Best for secure data collection and form creation

  12. Slido

    Best for interactive Q&A sessions during presentations

Selection Criteria

In order to ensure that my list would be composed of the best free poll makers out there, I developed a careful selection process for each tool. First I determined the core functionalities and key features that I wanted for each tool. Next, I evaluated the tools for these core functions and key features, as well as for their overall usability and user interface design. I finally consulted tool reviews to determine the pros and cons of each software. 

My selection criteria was as follows:

Core Functionalities

To qualify for this list at all, each poll maker had to meet basic criteria, such as: 

  • Allowing the creation of a variety of question types, such as multiple-choice, rating scales, and open-ended.
  • Enabling survey distribution across different channels, such as email, social media, and embedding on websites.
  • Providing detailed analytics and reporting of survey responses.
  • Ensuring data privacy and security compliance.

Key Features

However, just meeting basic criteria was not enough for a poll creation tool to make it onto my list. At minimum, each tool also had to include the following key features: 

  • Customization: The ability to customize the look and feel of surveys to match brand identity.
  • Logic & Branching: Advanced features like conditional logic and branching that allow for personalized respondent paths.
  • Integration: Seamless integration with other software like CRM, email marketing tools, and analytics platforms for enhanced data utilization.
  • Mobile Optimization: Considering the growing number of mobile internet users, surveys should be mobile-optimized.
  • Multilingual Support: The tool should support multiple languages, a feature particularly important for businesses operating in diverse geographic locations.

Usability

In order to be considered for this list, all tools also needed to be easy to set up and offer comprehensive user support for your team. Unfortunately, most tools only offer advanced customer support, such as personal support agents or 24/7 support, with a paid plan. However, I did my best to select free plans that still offer comprehensive onboarding resources and reliable customer support. 

An ideal tool will have a quick learning curve with resources like tutorial videos, articles, and a helpful customer service team, as well as accessible and responsive customer support services to assist with any technical difficulties or questions. These resources could include live chat, phone support, a regularly updated FAQ section, or a self-service knowledge base.

User Interface

All tools on this list must additionally offer an intuitive user interface for both customers and customer experience teams. The platform should offer a clean, straightforward design that allows customer experience teams and other users to easily create and distribute polls without technical expertise or coding experience. The polls, in turn, should be engaging and easy-to-understand so that customers can focus on providing honest, helpful answers, rather than on the frustration of trying to fill out a poorly-designed survey. 

People Also Ask (FAQs)

If you still have some questions, you’re not alone. Here are answers to some frequently asked questions (FAQs) regarding free poll making tools and poll creation in general.

What are the benefits of using free poll-maker tools?

Free poll-maker tools offer several benefits:

  • They allow you to engage with your audience in real time and collect instant feedback.
  • You can easily analyze the collected data, as these tools usually provide built-in data analysis features.
  • The tools often include customizable templates, enabling you to create polls that align with your brand identity.
  • The tools can facilitate better decision-making by gathering direct input from your target audience.
  • Using a free poll maker reduces the overhead costs associated with your research. 

How much do free poll maker tools cost?

The pricing for poll maker tools varies widely depending on the software. Many tools offer a free tier, typically with limited features or a cap on the number of responses you can gather. The free version is generally adequate for individuals or small businesses with basic polling needs.

Poll maker tools that have a paid plan generally follow a subscription-based pricing model, often billed monthly or annually. The cost increases if you opt for packages with more advanced features such as response limits, customization options, and analytics capabilities. Basic plans for small teams or personal use typically start around $10-$20 per month, while plans with more advanced features for larger businesses or extensive research can go up to $100 or more per month.

How do you create good poll questions?

Creating effective poll questions involves careful consideration of various factors to ensure clarity, relevance, and unbiased responses. Here are five things to keep in mind as you write your poll questions: 

  1. Determine the Purpose: Clearly define the purpose of your poll and what you hope to achieve with the data collected. Are you seeking opinions, gathering feedback, conducting research, or making decisions based on the responses? Understanding the purpose will guide the formulation of relevant questions.
  2. Keep it Clear and Concise: Formulate questions that are clear, concise, and easy to understand. Use simple language and avoid jargon or technical terms that may confuse respondents. Ensure that the question can be interpreted in only one way to avoid ambiguity.
  3. Choose the Question Type: Select the appropriate question type based on the information you want to collect. Common question types include multiple-choice, rating scales, open-ended, ranking, and demographic questions. Each type serves a different purpose, so choose the one that best aligns with your objectives.
  4. Keep it Manageable: Avoid overwhelming respondents with an excessive number of questions. Keep your poll concise and focused, balancing the depth of information you seek with the time and effort required from respondents.
  5. Test and Revise: Continuously evaluate the effectiveness of your poll questions after collecting responses. Even after finalizing your report, continue to analyze the data and assess whether the questions resulted in the desired information. Use the insights gained to refine and improve your future poll questions.

Why is it important to poll your customers?

As much as we would love to think our customer experience strategies are perfect, there is always room for improvement—and improvement is impossible without feedback. Collecting direct feedback can help your team measure current customer satisfaction. By analyzing the data over time, your team can spot recurring issues, emerging trends, or changing customer preferences. This information can enable you to proactively address customer concerns, adapt strategies, and prioritize and implement improvements to meet evolving customer expectations.

As such, polling data can be critically important to ensuring that your team is providing the best possible customer experience, and therefore collecting polling data should be a part of your customer experience strategy, even if it is not your team’s main focus. If that is the case, free poll makers might be just what you need to include collecting customer feedback in your strategy without increasing your overhead costs.

More Poll Maker Tool Reviews

There’s no shortage of survey tools on the market today. If you want to look into tools with more advanced features or that are more equipped to handle full-scale survey campaigns, feel free to check out some of our other tool reviews! 

What Next?

As you absorb this information and start the process of choosing the best free poll maker for your needs, be sure to keep your objectives front of mind. Each tool’s free tier offers different features, so it is important to be mindful of the tool's limitations in terms of response numbers, question types, and reporting features and weigh each against your ultimate goals.

Whether you find your free poll tool here or somewhere else—or even if you decide a paid plan is worth the price—I hope this list has helped you understand the breadth of polling options available and start your search off on the right foot.

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