10 Beste Keap-Alternativen Kurzliste
Here's my pick of the 10 best software from the 21 tools reviewed.
Wenn Sie nach Alternativen zu Keap suchen, stehen Sie wahrscheinlich vor Herausforderungen im effektiven Management von Kundenbeziehungen. Vielleicht passen die Funktionen von Keap nicht zu den spezifischen Anforderungen Ihres Teams oder Sie suchen eine Lösung, die besser zu Ihrem Budget oder zu Ihrer Branche passt.
Aus meiner Erfahrung kann die richtige CRM-Software diese Probleme erheblich lindern, indem sie Ihren Arbeitsablauf strukturiert und die Zusammenarbeit im Team verbessert.
In diesem Artikel stelle ich meine Top-Auswahl an Keap-Alternativen vor und erkläre, wodurch sich jedes Tool auszeichnet. Ich präsentiere eine objektive und gründlich recherchierte Bewertung, damit Sie eine informierte Entscheidung für Ihr Unternehmen treffen können.
Was ist Keap?
Keap ist eine CRM-Software, die Unternehmen dabei unterstützt, Kundenkontakte zu verwalten und Verkaufsprozesse zu automatisieren. Sie wird häufig von Kleinunternehmern, Unternehmern und Verkaufsteams eingesetzt, die effiziente und personalisierte Kundenerfahrungen schaffen möchten.
Funktionen wie Kontaktmanagement, E-Mail-Marketing und automatisierte Follow-ups helfen dabei, Kundendaten zu organisieren und die Kommunikation zu verbessern. Insgesamt bietet Keap eine effiziente Möglichkeit, Kundenbeziehungen zu steuern und Ihr Geschäft auszubauen.
Beste Keap-Alternativen Zusammenfassung
Diese Vergleichstabelle fasst die Preisinformationen meiner Top-Keap-Alternativen zusammen, damit Sie die passende Lösung für Ihr Budget und Ihre geschäftlichen Anforderungen finden können.
| Tool | Best For | Trial Info | Price | ||
|---|---|---|---|---|---|
| 1 | Best for AI-driven sales capabilities | Free plan + free demo + 21-day free trial available | From $9/user/month (billed annually) | Website | |
| 2 | Best all-in-one CRM for startups | Free plan available | From $11.04/user/month (billed biennially) | Website | |
| 3 | Best for powerful customer experience automation | 14-day free trial available | From $15/user/month (billed annually) | Website | |
| 4 | Best for sales and marketing integration | Free demo + 15-day free trial available | From $12/user/month (billed annually) | Website | |
| 5 | Best for service-based automation | 14-day free trial available | From $24/month | Website | |
| 6 | Best for CRM with project tracking | Free demo + 14-day free trial available | From $29/user/month (billed annually) | Website | |
| 7 | Best for event-based businesses | Free trial available | From $12/month | Website | |
| 8 | Best for email marketing | Free plan available and 14-day free trial | From $13/month | Website | |
| 9 | Best for an intuitive all-in-one CRM | Free plan + free demo available | From $8.08/month (billed annually) | Website | |
| 10 | Best for AI-driven outbound sales focus | 14-day free trial available | From $9/user/month (billed annually) | Website |
Why Trust Our Software Reviews
We’ve been testing and reviewing software since 2020. As CX leaders ourselves, we know how critical and difficult it is to make the right decision when selecting software.
We invest in deep research to help our audience make better software purchasing decisions. We’ve tested more than 2,000 tools for different CX use cases and written over 1,000 comprehensive software reviews. Learn how we stay transparent & our software review methodology.
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SupportYourApp
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Freshdesk
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Zendesk
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Beste Keap-Alternativen Bewertungen
Nachfolgend finden Sie meine ausführlichen Zusammenfassungen der besten Keap-Alternativen, die es auf meine Auswahlliste geschafft haben. Meine Bewertungen bieten einen detaillierten Einblick in die wichtigsten Funktionen, Vor- und Nachteile, Integrationen und idealen Anwendungsfälle der einzelnen Tools, damit Sie das beste für sich finden.
Freshsales is a customer relationship management software platform that sales teams use to manage leads, track deals, and automate sales processes. It’s a sales-first CRM that automates lead research and predicts which deals are likely to close, reducing the manual 'triage' work for sales reps.
Why it's a good Keap alternative: Freshsales is better for teams that prioritize outbound calling and pipeline speed. Its traditional and AI-powered predictive lead scoring capabilities enable you to prioritize the most promising leads. With automation tools, it identifies 'at-risk' deals and suggests the next best action, which is much more proactive than Keap’s standard linear reminders.
Standout Features and Integrations:
Features include a built-in phone system for making calls directly from the CRM, customizable sales pipelines to fit your sales process, and visual reports that provide insights into sales performance.
Integrations include Zapier, Mailchimp, QuickBooks, Slack, Trello, Google Drive, Microsoft Outlook, Shopify, Xero, HubSpot, and more.
Pros and Cons
Pros:
- Flexible, visual sales process maps
- Unifies sales and marketing data
- AI-driven insights and lead scoring
Cons:
- Limited customization options on lower-tier plans
- Complex and unintuitive reporting
EngageBay is an all-in-one marketing, sales, and service automation platform ideal for small businesses. It helps teams manage customer relationships, automate marketing campaigns, and refine sales processes.
Why it's a good Keap alternative: EngageBay offers an integrated platform that combines marketing, sales, and service automation, making it ideal for small businesses. It includes a built-in help desk and live chat alongside its CRM and marketing automation. While Keap focuses on the 'business office' (phones and invoices), EngageBay focuses on the 'customer journey,' allowing you to manage support tickets and sales deals in the same window where you send your marketing emails.
Standout Features and Integrations:
Features include a landing page builder for creating custom pages without coding, a contact management system to organize customer data, and a helpdesk system to improve customer support efficiency.
Integrations include Zapier, Mailchimp, Shopify, QuickBooks, Stripe, Xero, Twilio, SendGrid, Facebook, LinkedIn, WooCommerce, Slack, and more.
Pros and Cons
Pros:
- Integrates sales tracking with marketing automation
- Quick onboarding
- Competitively priced paid plans
Cons:
- Limited native integrations
- Inconsistent email deliverability
ActiveCampaign is a customer experience automation platform ideal for small to medium-sized businesses seeking to manage email marketing and sales automation. It helps you improve customer engagement and drive growth through personalized communication.
Why it's a good Keap alternative: ActiveCampaign offers advanced AI-driven marketing features that help you personalize customer interactions. Its predictive sending and machine learning capabilities allow your team to optimize email delivery times and content. The platform's customer experience automation can strategically improve marketing efforts by boosting both engagement and conversion rates.
Standout Features and Integrations:
Features include advanced segmentation for targeting specific audiences, dynamic content personalization to tailor messages, and split testing to evaluate different campaign strategies.
Integrations include Webflow, Wix, Shopify, WordPress, Salesforce, Facebook, Zapier, Stripe, Google Ads, Slack, and more.
Pros and Cons
Pros:
- Strong customer support
- Advanced automation tools and AI-driven features
- Dynamic content personalization
Cons:
- Fragmented tools for invoicing and appointment booking
- Requires setup and technical effort
Vtiger is a CRM platform for businesses looking to integrate sales and marketing efforts. It helps your team manage customer relationships, automate marketing campaigns, and refine sales processes.
Why it's a good Keap alternative: Vtiger provides a "one view" architecture that links marketing clicks, sales deals, and support tickets into a single timeline—something Keap requires plugins to achieve. It has an AI system that analyzes your emails and calls to tell you which deals are likely to close. It’s the best choice if you need a help desk and inventory management built directly into your CRM without extra monthly fees.
Standout Features and Integrations:
Features include a custom dashboard that provides a visual overview of key metrics, workflow automation to save time on repetitive tasks, and email tracking to monitor communication efficiency.
Integrations include QuickBooks, Mailchimp, Slack, Zapier, Google Workspace, Microsoft Outlook, Xero, Dropbox, and more.
Pros and Cons
Pros:
- Customizable dashboards and email tracking
- Effective lead scoring and workflow automation
- Integrated sales and marketing functionality
Cons:
- Limited suitability for very large teams
- Steep learning curve
Ontraport is a marketing and business automation platform for teams that need one system to manage contacts, messaging, and service delivery. Service providers can consolidate their workflows, follow-ups, and client steps.
Why it's a good Keap alternative: Ontraport is the best alternative for businesses with complex data needs. It can build service paths that move people through each stage of your process without extra manual work. The automation maps track client steps from onboarding to delivery. Custom objects tailor data to your service's day-to-day operations. These tools give you a more service-focused setup than what Keap offers.
Standout Features and Integrations:
Features include tools for building pages, so your team can collect leads and bookings in one spot. You can use the membership tools when you need to provide gated content to clients. There are also payment features to handle orders and subscriptions inside the platform.
Integrations include Stripe, PayPal, Shopify, WordPress, Zapier, Facebook Lead Ads, Twilio, Google Calendar, QuickBooks Online, and more.
Pros and Cons
Pros:
- Accommodates expanding teams and ongoing work
- Clear workflow and flow-building tools
- Flexible data handling for services
Cons:
- No dedicated project management module
- Complex setup for advanced use cases
Insightly is a CRM platform for teams that need one place to manage contacts, sales activity, and project work. It's ideal for companies that want to integrate customer data and track post-sale projects.
Why it's a good Keap alternative: Insightly enables you to run your sales workflows and project steps in the same system without moving data around. With the project boards, your team can track tasks, milestones, and delivery as soon as a deal closes. Linked records keep every detail connected, so you don't lose context when work shifts from sales to delivery. This setup gives you clearer project tracking than what you'd get from Keap.
Standout Features and Integrations:
Features include tools for building dashboards so your team can watch progress in real time. You can automate simple workflows to cut out repetitive steps. There are also customization options that let you adjust fields and layouts to fit how you track work.
Integrations include Google Workspace, Microsoft 365, Slack, QuickBooks Online, Xero, Mailchimp, Dropbox, Evernote, PandaDoc, and more.
Pros and Cons
Pros:
- Clear and structured workflow setup
- Flexible layout and task tracking
- Affordable pricing
Cons:
- Marketing automation requires an additional cost
- Constrained workflows
Constant Contact is an email and digital marketing platform for teams that need straightforward tools to send messages and grow their contact lists. It's ideal for marketers who want an easy way to create emails, run automations, and track results.
Why it's a good Keap alternative: Constant Contact is the best alternative for event-based businesses. It has a native event engine that manages ticket sales and registrations. The drag-and-drop editor helps your team quickly develop and dispatch outreach efforts without the hindrance of complex tools or technical hurdles. Basic automations allow you to follow up with people without adding extra steps.
Standout Features and Integrations:
Features include tools for social posting, so your team can handle more outreach from a single place. You can manage event sign-ups to collect registrations and send reminders. There are also landing page tools that help you quickly bring in new contacts.
Integrations include Shopify, WooCommerce, Canva, Vimeo, Eventbrite, Salesforce, Stripe, Squarespace, and more.
Pros and Cons
Pros:
- Scalable for growing outreach
- User-friendly workflow for small teams
- Fast and simple setup
Cons:
- Basic customization and reporting
- Limited support for advanced automation
Mailchimp is a marketing automation platform focused on visual brand consistency and e-commerce integrations. While it has added CRM features, it’s primarily a tool for businesses that prioritize email aesthetics and newsletter engagement over complex back-office automation.
Why it's a good Keap alternative: Mailchimp excels in email marketing with features such as customizable email templates and advanced analytics. The platform's email automation tools help you send targeted campaigns based on customer behavior. These features make it a strong choice if your business wants to strengthen its email marketing efforts.
Standout Features and Integrations:
Features include an email builder to simplify professional email creation, audience segmentation for targeted messaging, and reporting tools that provide insights into campaign performance.
Integrations include Shopify, WooCommerce, WordPress, Salesforce, Wix, Square, QuickBooks, Zapier, Gravity Forms, Facebook, and more.
Pros and Cons
Pros:
- Integrated marketing and reporting tools
- Powerful audience segmentation
- Advanced automation features
Cons:
- Limited list structuring
- Pricing can scale steeply
Brevo (formerly Sendinblue) is a digital marketing platform for small and medium-sized businesses, offering tools for email marketing, SMS campaigns, and chat. It helps you create personalized marketing messages and manage customer relationships across multiple channels.
Why it's a good Keap alternative: Brevo is the best high-volume Keap alternative because it charges primarily for email volume rather than penalizing you for growing your contact list. It features a unified conversation inbox where your team can manage WhatsApp, SMS, and Email in a single thread. It’s the ideal choice for businesses that want to move away from expensive, contact-based pricing while adding modern mobile channels like WhatsApp into their automated journeys.
Standout Features and Integrations:
Features include a drag-and-drop email editor that simplifies email creation, advanced segmentation for targeted messaging, and real-time reporting to track campaign performance.
Integrations include Shopify, WooCommerce, WordPress, BigCommerce, HubSpot, Salesforce, Triple Whale, Zapier, PrestaShop, Stripe, and Google Analytics, and more.
Pros and Cons
Pros:
- Advanced audience segmentation options
- Effective automation workflows
- Strong multichannel SMS marketing capabilities
Cons:
- Removing the Brevo logo costs extra
- Limited advanced CRM features
Close is a CRM that enables sales teams to manage leads, track sales activities, and automate outreach. It helps your team increase productivity and close deals faster, thanks to built-in calling and email capabilities.
Why it's a good Keap alternative: Close is the best alternative for outbound-heavy teams. While Keap is built for inbound marketing (forms and nurturing), Close is built for aggressive prospecting. Its predictive dialer and email sequences help you reach more prospects. The platform's focus on communication tools helps you engage with leads.
Standout Features and Integrations:
Features include a built-in calling system for making and tracking calls, customizable pipelines that fit your sales process, and a lead management tool for organizing and prioritizing leads.
Integrations include Zapier, Slack, HubSpot, Asana, Calendly, Zoom, Google Workspace, Microsoft Outlook, and more.
Pros and Cons
Pros:
- Advanced email sequences
- Built-in calling and communication tools
- Customizable sales pipelines
Cons:
- Limited sales funnel on lower pricing plans
- No native marketing features
Weitere Keap-Alternativen
Hier sind einige weitere Keap-Alternativen, die es zwar nicht auf meine Auswahlliste geschafft haben, aber trotzdem einen Blick wert sind:
- Remarkety
For e-commerce marketing automation
- Salesforce Marketing Cloud
For large-scale customer journeys
- Nutshell
For small business CRM
- Encharge
For SaaS businesses
- Flodesk
For design-focused email marketing
- Pipedrive
For customizable CRM software
- Zoho CRM
For customizable CRM solutions
- HighLevel
For agency management
- Omnisend
For e-commerce email campaigns
- Bigin
For small business pipelines
- CompanyHub
For sales automation simplicity
Keap-Alternativen Auswahlkriterien
Bei der Auswahl der besten Keap-Alternativen für diese Liste habe ich gängige Anforderungen und Schmerzpunkte von Käufern im Zusammenhang mit CRM-Software berücksichtigt, etwa Skalierbarkeit und Integrationsfähigkeit. Zudem habe ich das folgende Rahmenwerk genutzt, um meine Bewertung strukturiert und fair zu gestalten:
Kernfunktionen (25% der Gesamtbewertung)
Um in diese Liste aufgenommen zu werden, musste jede Lösung diese wichtigen Anwendungsfälle abdecken:
- Kontaktmanagement
- Lead-Tracking
- Verkaufspipeline-Management
- Aufgabenautomatisierung
- Berichte und Analysen
Weitere herausragende Funktionen (25% der Gesamtbewertung)
Zur weiteren Eingrenzung des Wettbewerbs habe ich auch nach besonderen Funktionen gesucht, wie zum Beispiel:
- KI-gestützte Einblicke
- Anpassbare Dashboards
- Multichannel-Kommunikation
- Workflow-Automatisierung
- Branchenspezifische Lösungen
Benutzerfreundlichkeit (10% der Gesamtbewertung)
Um einen Eindruck von der Benutzerfreundlichkeit der jeweiligen Systeme zu bekommen, habe ich geprüft:
- Intuitive Benutzeroberfläche
- Einfache Navigation
- Anpassbare Einstellungen
- Schneller Zugriff auf Funktionen
- Mobile Zugänglichkeit
Onboarding (10% der Gesamtbewertung)
Zur Bewertung der Onboarding-Erfahrung für jede Plattform habe ich auf folgende Punkte geachtet:
- Verfügbarkeit von Schulungsvideos
- Interaktive Produkttouren
- Zugriff auf Vorlagen
- Live-Webinare
- Chatbot-Unterstützung
Kundensupport (10% der Gesamtbewertung)
Um den Kundensupport der jeweiligen Softwareanbieter zu beurteilen, habe ich folgende Kriterien berücksichtigt:
- Rund-um-die-Uhr-Support
- Mehrere Supportkanäle
- Reaktionszeit
- Qualität der Unterstützung
- Verfügbarkeit einer Wissensdatenbank
Preis-Leistungs-Verhältnis (10% der Gesamtbewertung)
Zur Bewertung des Preis-Leistungs-Verhältnisses jeder Plattform habe ich Folgendes berechnet:
- Flexible Preisgestaltung
- In den Tarifen enthaltene Funktionen
- Kosten im Vergleich zu Wettbewerbern
- Langfristiger Wert
- Rabatte bei jährlicher Abrechnung
Kundenbewertungen (10% der Gesamtbewertung)
Um einen Eindruck von der allgemeinen Kundenzufriedenheit zu bekommen, habe ich beim Lesen der Kundenbewertungen folgende Aspekte berücksichtigt:
- Nutzerfeedback zu Funktionen
- Zufriedenheit mit dem Support
- Benutzerfreundlichkeit
- Zuverlässigkeit der Plattform
- Gesamter Benutzererlebnis
Warum eine Keap-Alternative suchen?
Obwohl Keap eine gute Wahl für Customer-Relationship-Management-Software ist, gibt es mehrere Gründe, warum manche Nutzer nach alternativen Lösungen suchen. Sie könnten eine Keap-Alternative suchen, weil:
- Sie erweiterte Automatisierungsfunktionen benötigen
- Ihr Team bessere Integrationsmöglichkeiten erfordert
- Sie eine budgetfreundlichere Lösung wünschen
- Ihr Unternehmen wächst und flexiblere Lösungen benötigt
- Sie lokalen Support für Ihre Region benötigen
Wenn einer dieser Punkte auf Sie zutrifft, sind Sie hier genau richtig. Meine Liste enthält verschiedene Customer-Relationship-Management-Software-Lösungen, die besser für Teams geeignet sind, die diesen Herausforderungen gegenüberstehen und nach Alternativen zu Keap suchen.
Keap: Zentrale Funktionen
Hier sind einige der wichtigsten Funktionen von Keap, um Ihnen den Vergleich mit alternativen Lösungen zu erleichtern:
- Marketing-Automatisierung: Automatisieren Sie Marketingaufgaben, um Zeit zu sparen und die Effizienz zu steigern.
- Vertriebsautomatisierung: Optimieren Sie Vertriebsprozesse, damit Ihr Team schneller Abschlüsse erzielt.
- Lead-Management: Erfassen und organisieren Sie Leads für einfachen Zugriff und Nachverfolgung.
- E-Mail- und SMS-Marketing: Erreichen Sie Kunden über mehrere Kanäle.
- Terminvereinbarungs-Tool: Vereinfachen Sie das Buchen und Verwalten von Kundenterminen.
- Rechnungsstellung: Erstellen und versenden Sie Rechnungen, um die Abrechnung zu erleichtern.
- Lead-Scoring: Priorisieren Sie Leads anhand von Engagement, um Ihre Bemühungen gezielt einzusetzen.
- Segmentierung: Teilen Sie Kunden in Gruppen für personalisierte Marketingaktionen ein.
- Daten-Insights: Stellen Sie Analysen bereit, damit Ihr Team fundierte Entscheidungen treffen kann.
Wie geht es weiter:
Wenn Sie gerade eine Customer-Relationship-Management-Software recherchieren, nehmen Sie Kontakt mit einem SoftwareSelect-Berater auf und erhalten Sie kostenlose Empfehlungen.
Sie füllen ein Formular aus und führen ein kurzes Gespräch, in dem Ihre individuellen Anforderungen ermittelt werden. Anschließend erhalten Sie eine Shortlist passender Softwarelösungen zur Überprüfung. Die Berater unterstützen Sie sogar während des gesamten Kaufprozesses, einschließlich Preisverhandlungen.
