Dennis Wakabayashi

Dennis Wakabayashi is recognized as the "Global Voice of CX." Over three decades, Dennis has seamlessly blended passion and expertise to guide some of the world's foremost brands in refining their customer journeys. Notable names such as FedEx, AT&T, and McDonald's have greatly benefited from his consulting insights. With a formidable LinkedIn community of 70,000+ dedicated followers, his influence in the CX realm is both vast and varied.